Customer Service Data Entry

LAVONE POLK

Career Objective

I would like to obtain a challenging and rewarding position, which allows advancement by skills, performance, and achievement.

Summary of Qualifications:

COMPUTER SKILL: Microsoft Word, Outlook, Excel, Access, Publisher, and PowerPoint.

OFFICE: Billing, coding (CPT, ICD-9), filing, appointment scheduling, typing word processing (Microsoft Word 2010), medical computer applications (Medisoft), Paceart, SAP, patient charting, payroll, scanning, auditing, copying, faxing, and emailing.

Work History

Preventice Solutions (Troubleshooting Tech) Houston, Texas September 2015-October 2016

Troubleshoot heart monitors for patients, customer service, data entry, ordering supplies using Paceart system, register patient once heart monitor was received.

AT&T (DSL Tier 1 Agent) Bellaire, Texas August 13, 2013- January 11, 2015

Troubleshoot internet connection, data entry, customer service, account management, appointment setting, ect…

Pitney Bowes (Mail Clerk) Houston, Texas September 23, 2011- August 13, 2013

Sort incoming mail, distribute mail, receive all UPS, FEDEX ect..

Wal-Mart (Connection Center) Houston, Texas October 13, 2010- July 24, 2011

•Set up new post-paid wireless contract, upgrades or additional lines for all carriers using kiosk system.

OfiteTesting Equipment- (Officeteam) Houston, Texas Sept. 26, 2008- Mar. 13, 2009

Shipping/Receiving Clerk

•Packing, loading/unloading, shipping/receiving,

•Invoicing, airway billing, set up/billing with freight forwarding companies, UPS, FedEx International and Domestic, DHL, data entry.

Common Source – (Corestaff) Houston, Texas July 21, 2008 - Sept. 8, 2008

Scanner (Temporary)

•Litigation support, document management, data entry, quality control.

O’Connor & Associates - Houston, Texas May 14, 2007 - Nov 09.2007

Distribution Center Clerk (Mail Room Seasonal)

•Sort inbound/outbound mail, audit, scan, machine operation.

United States Postal Service - Houston, Texas Sep 26, 2006 - Dec 24, 2006

Mail handler (Seasonal)

•Sort mail, Prep mail

Cost Savers Telecom - Houston, Texas Feb 02, 2002 - Feb 20, 2006

Office Clerk/Sales Rep Call Center

•Sales, data entry, account manager

•Answer multi-line phone, Route calls appropriately

•Greet visitors and vendors

•Filing, faxing and other general office duties

Chevron - Houston, Texas June 1997- October 2000

Cashier

•Customer service, Maintain facility, monetary transaction

Education

Trinity Academy - Houston, Texas May 1998 High School Diploma

Texas School of Business Oct, 2000 - May, 2001 Medical Assistant (Certificate)

Perusing Associates of Science in Business Administration

Hide resume attachment

Contact this candidate