Manager Management
Resume:
Rick Thompson
Fairfax VA **032
SUMMARY OF QUALIFICATIONS
Quality-driven and enthusiastic, with strong analytical skills and personal
commitment to both client service and team development
Strong organizational and time management skills to complement innovative
problem solving
Demonstrated ability to handle a variety of tasks, learn quickly, and make
informed and appropriate business decisions
Effective working in both a team environment and independently, and with
all levels of management
Excellent communication and interpersonal skills
EDUCATION
Business Administration, B.S. Marketing & Management, Houston Baptist
University
COMPUTER SKILLS
Software: Microsoft Office Suite; Accumax Automated Inventory; TC-1; Cyber
Manager
Internet: Netscape Navigator; Microsoft Explorer, Email; various on-line
shipping/tracking programs
Operation Systems: Windows 95/98/2000; StockClerk; PeopleSoft; AS-400;
Antrim; CIMS; CIRS; Loronix
Hardware: IBM Compatible PCs; Automated Inventory Control Devices; Genesis
WORK EXPERIENCE
UPS CORPORATION
Team Leader Loading, Sorter
. Responsible for all management aspects of daily warehouse operations
(3rd shift), including staff of 55 employees
. Responsible for making sure all parcels are directed to the proper
belts and loading docks for loading and delivery
. Delivery Controls Review and Validate loading tickets security
features
. Supervised the staging area, assuring efficient organization, accuracy
of work performed, and timely shipment of orders in compliance with
deadlines
. Streamline processes for improved departmental effectiveness and
enhanced customer satisfaction
. Communicate effectively with varying levels of personnel and
management
. Safety prevents incidents through communication and training to create
a safe environment to work.
. Experience with bar code scanning and computerized warehouse
management systems
. Proactive in augmenting job knowledge and managerial skills through
career-oriented educational opportunities and training
. Responsible for strategic and tactical management of all material
warehouse functions necessary to meet plant-level and corporate
objectives.
. Trained new employees on company procedures and strict government
rules regarding the handling of Hazardous Materials.
. Responsible for coordination of Individual Development Plans of self
and team to build knowledge and skill sets
LOWES CORPORATION
2012
Loss Prevention Safety Manager
. Safety prevents incidents through communication and training to create
a safe environment to shop and work.
. Communicate effectively with varying levels of personnel and
management
. Safety team Chairman monthly meetings, Daily Safety Review, Top Stock
Safety Netting and Cable Program and Quarterly Site Safety
Inspections, Racking Safety, Power Equipment Training and Operation
. Safety Coordinator, responsible for compliance with Federal and
Corporate regulations regarding handling and storage of Hazardous
Materials and workplace safety
. Shrink reduce inventory shrink to achieve/beat plan and add bottom
line profits while enhancing top line sales
. Oversee all aspects of daily cycle counting to maintain consistent
inventory information through Perpetual Inventory Tracking Log
. Generate and monitor asset statistics for high-dollar and high-risk
merchandise on a daily basis
. Expenses control and manage expenses to enhance Loss Prevention &
Safety Department return on Investment (ROI)
. Assist in the maintenance of production levels from Receiving through
store stock and re-stock
. Delivery Controls Review and Validate loading tickets security
features
. Supervised the staging area, assuring efficient organization, accuracy
of work performed, and timely shipment of orders in compliance with
deadlines
TARGET CORPORATION 2005-
2010
Executive Team Lead, Assets Protection
. Supervise a team of 10 asset protection employees
. Execute Corporate Assets Protection strategies Impacting Safeness,
Theft, and Fraud
. Maintain a safe and secure environment through two Target remodels
. Maintain safety of store guests and staff at all times through careful
monitoring of management processes
. Coordinate and manage all aspects of Security including, but not
limited to: monitoring of staff and guests, internal physical security
checks twice daily, multiple stages of investigations (covert and
overt), apprehensions and prosecutions of both internal or external
violators
. Communicate effectively with varying levels of personnel and
management
. Oversee all aspects of daily cycle counting to maintain consistent
inventory information through Perpetual Inventory Tracking Log
. Streamline processes for improved departmental effectiveness and
enhanced customer satisfaction
. Partner with various local law enforcement departments and personnel
. Generate and monitor asset statistics for high-dollar and high-risk
merchandise on a daily basis
. Locker Inspections Completion, Perimeter Alarm Test Completion, Vendor
Surveillance Completion
. Responsible for coordination of Individual Development Plans of self
and team to build knowledge and skill sets
. Assist in the maintenance of production levels from Receiving through
store stock and re-stock
. District Trainer for Target Video Solutions On all IP cameras and
CCTV.
QUEST DIAGNOSTICS (formerly known as AML, Inc.)
2002-2005
Warehouse Manager
. Responsible for the composition of over 40 Standard Operating
Procedures (SOPs), outlining many diverse aspects of warehouse
personnel duties and responsibilities
WORK EXPERIENCE (continued)
. Initiate and promote cross-training efforts among all warehouse staff
through the use of SOPs
. Streamline processes for improved departmental effectiveness and
enhanced customer satisfaction
. Critical player in assuring quality customer service through accurate
order processing and timely shipping and delivery
. Responsible for managing all facets of the receiving department, raw
material warehouse, finished goods warehouse and shipping department.
. Responsible for strategic and tactical management of all material
warehouse functions necessary to meet plant-level and corporate
objectives.
. Experience with bar code scanning and computerized warehouse
management systems.
. Generate and track department statistics and production measurements
on a daily basis
. Manage quarterly physical inventories, in compliance with Sarbanes-
Oxley standards
. Forecast inventory needs, based on client order evaluation, to
maintain appropriate min/max levels
. Oversee all aspects of daily cycle counting to maintain consistent
inventory information
. Responsible for re-inventory of raw materials to finished goods stock
. Integral member of Stock Analysis team regarding product comparison
and replacement
. Monitor requests and usage of non-standard supplies in accordance with
company policy
. Proactive in augmenting job knowledge and managerial skills through
career-oriented educational opportunities and training
. Continuation of duties as AML's Materials Manager, listed directly
below
AMERICAN MEDICAL LABORATORIES, INC (AML, Inc.) 2001-
2002
Materials Manager
. Manage all aspects of warehouse operations, including supervision of
15 employees
. Develop and implement policies and procedures consistent with
corporate guidelines
. Point of contact for all warehouse concerns, both internal and
external
. Representative for Warehouse Operations during daily meetings of upper
management
. Liaison between client and courier department regarding order delivery
status
. Develop process for recycling of product to promote cost savings and
maintain safety standards
. Oversee Shipping and Receiving department, to insure the prompt
delivery of specimens
. Safety Coordinator, responsible for compliance with Federal and
Corporate regulations regarding handling and storage of Hazardous
Materials and workplace safety
MCKESSON DRUG COMPANY, Landover, MD 1995-
2001
Night Operation Manager
. Responsible for all management aspects of daily warehouse operations
(3rd shift), including staff of 55 employees
. Integral member of Specialized Accumax Computerized System Training
Team, requiring extensive travel to many McKesson sites nationwide
. Supervised the staging area, assuring efficient organization, accuracy
of work performed, and timely shipment of orders in compliance with
deadlines
. Point of Contact for both external clients and internal Customer
Service Department, regarding order status and product availability
. Trained new employees on company procedures and strict government
rules regarding the handling of many specialized drugs
. Monitor quality and quantity of staff performance and attendance
. Certified Fork Lift Trainer responsible for operational instruction
and granting of Class I certification upon employee's successful
completion of required training
Served as Chairman of the Safety Committee, as well as Chairman of the
monthly Employees Activities Meetings
ASSOCIATION AND CONTINUING EDUCATION CREDENTIALS
. APICS member
. Executive Business College Graduate (6 week intensive certification)
. Dangerous Goods Specialist, HazMat certification (Airpack)
. Non-Violent Crisis Intervention Certification
. "How to Win Friends and Influence People" (Dale Carnegie)
. "Excellence in Leadership" and "Managing for Success" (Rockhurst
University)
. "Confronting the Tough Stuff - Advanced Management Skills for
Experienced Supervisors" (American Management Association)
. "Communication for Effective Leadership"
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate