Human Resources Management

SUSAN M. G. BARTHOLOMEW, MBA, PHR

Centennial, CO 80122 / 303-***-**** mobile / **************@*****.***

Senior HR professional offering 15+ years of functional and strategic responsibilities in all areas of human resources to include:

Aligning HR Practices with Business Strategies, Goals and Objectives

Full life-cycle Recruiting

Workforce Planning

Employee Relations Issue Resolution

Change management; culture and process

Payroll & Benefit Renewal & Administration

Compensation, Job Evaluation

Coaching & Staff Development

Legal Compliance with Employment Laws

HR Function development

Private and Public sector HR experience

Director of Human Resources, Argus Event Staffing, Centennial, CO 80111

September 2015 – Present

Built and oversees all divisions of Human Resources ensuring compliance with all local, state & federal employment laws supporting 1500 employees

Leadership: Partners with management on issue resolution, training and staffing

Strategically oversees the Benefits, Recruiting, Onboarding, Performance Management and Training Divisions aligning business strategies with goals and objectives

Program development: Non-profit fundraising for flex staff, employee referral program; Argus University Training Program

Project Manages: Website redevelopment, Applicant Tracking Systems, Marketing/Social media, Compliance auditing

Develops and/or approves implementation of new and/or improved policies and procedures

Directly supervises HR team of 5 staff

Serves on Executive Management Team reporting to CEO

ADA, EEOC & FMLA program management

Human Resources Manager, Protecto Wrap Company (Manufacturer), Denver, CO 80223

September 2013 – September 2015

Grew personnel function into a HR business partnership supporting 80 full time employees

Managed all aspects of Human Resources ensuring compliance with all local, state & federal employment laws

Partnered with management on resolution of employee/labor relations issues

Recruited quality personnel which included sourcing, interviewing, pre-employment screening, negotiating offers and on-boarding

Created and managed salary ranges, compensation structure, job benchmarking, job evaluation & FLSA compliance

Implemented and managed Performance Management Program

Project managed: HRIS implementation upgrade ADP Workforce Now (Jan 2014) & transition to new platform ADP TotalSource (PEO April 2015)

Administered company group benefit programs including, benefit renewal, plan design, open enrollment activities and COBRA

Developed and implemented new and/or improved policies and procedures for office, sales and production staff as needed including rewriting the employee handbook

Supervised, coached and developing staff at all levels

Serve on Executive Management Team reporting to Owner/CEO

Administrates Payroll, timekeeping/leave tracking

ADA, EEOC & FMLA program management

Senior Human Resources Business Partner, Arapahoe County Government, Littleton, CO

November 2007 – September 2013

Served as a strategic business partner in a matrix organization providing professional and technical human resource guidance to the organization(s) in support of mission, vision, values, goals and objectives

Solely dedicated HR Business Partner supporting 500+ Department of Human Services employees in a decentralized satellite location from November 2007 – June 2011

County Attorney’s Office, Office of the Treasurer, Department of Finance, Facilities & Fleet and Office of the Clerk & Recorder supported multiple County locations June – September 2013

Advised and coached management staff on compensation, performance management, corrective/disciplinary actions up to and including defensible terminations

Provided full life cycle recruiting/selection of top talent

Managed employee relations to comply with local, state, and federal employment requirements such as ADAAA, FMLA, EEOC, and FLSA

Provided leadership and expertise in all the human resources disciplines to solve operational performance issues, provides technical assistance in the functional areas to management and employees, and ensured consistency and equity in both policy and practice for client groups ranging from 25 to 500+ employees

Advised, coached and educated employees on benefits, leaves and resolves employee issues

Developed, recommended, implemented and administered County-wide/department policies and procedures in order to achieve annual business goals

Developed and delivers foundational supervisory County-wide training programs

Implemented HR Initiatives/programs to client groups: Performance Management, Succession Planning, Profiler 360, Predictive Index

Provided direction and coaching for HR technical and non-HR Business Partners

Senior Recruiter, EchoStar Technologies, Englewood, CO 80112

August 2007 – November 2007

Managed full-life cycle recruitment for technical and non-technical positions including creating useful metrics on time to fill vacancies

Successfully carried recruitment vacancy load of 20 – 40 positions

Sourced qualified candidates through job boards, networking and recruitment fairs

HR Professional, State of Colorado

November 2001 – August 2007

Held progressively responsible technical and professional HR positions over 5 a year period while at the State of Colorado. Provided a vast range of in-depth HR services to the Office of the Attorney General, Department of Revenue and Department of Personnel and Administration.

HR Measurement Specialist/Consultant Department of Personnel & Administration

August 2006 – August 2007

Created and trains HR staff on compliance and interpretation of policy, rules and best practices to HR departments state wide on all areas of selection, job evaluation, compensation, performance and disciplinary actions.

Developed HR and Personnel auditing criteria, auditing HR departments for compliance for state and federal laws.

Supported non-certified departments in Selection and Job Evaluation/Classification.

Human Resources Specialist Department of Revenue

April 2005 – August 2006

Provided technical expertise and guidance to management in the areas of employee relation issues, interpretation of policy, rules and procedures related to all areas of selection & job evaluation, compensation and performance planning.

Provided strategic analysis on workforce planning and providing defendable selection procedures in the recruitment process.

Administered risk management program to reduce liability in worker’s compensation, limit use of FMLA and administers Short Term Disability. Performed a complete audit of all files, updating and closing open cases from over 300 files to less than 60 active.

Human Resources Generalist Department of Law, Office of the Attorney General

November 2001 – April 2005

Supervised, coaches and develops junior staff.

Provided comprehensive supervisor consultation in the areas of legal staff recruitment, compensation, performance planning, rules, procedures and benefits.

Administered risk management program to reduce liability in worker’s compensation, limit use and accurate tracking of leave, FMLA and administer Short Term Disability.

Documented and improved associated business process for knowledge management retention and transfer.

Created and maintained supervisor and employee human resources informational and resource Intranet.

Tracked and prepared Fiscal Note review requests from state Joint Budget Committee analyzing for potential financial impacts to the Department of Law; prepares budget financial figures and detailed monthly budget reports; manages of personnel budget and personnel databases.

Master of Business Administration University of Phoenix / 2001

Bachelor of Art – Fine Art / Teaching Emphasis Metropolitan State College - Denver / 1997

PROSCI / ADKAR Change Management - 2013

PHR Certification – certified since 2011

Predictive Index Certification - 2010

Profilor 360 Certification – 2009

Selection Certification – State of Colorado – 2005

Job Evaluation Certification – State of Colorado – 2005

Associate Project Manager Certification – 2001

Microsoft Office: Word, Excel, Outlook, PowerPoint, MS Project, Access, Visio

HRIS systems: iRecruitment, PeopleSoft, ADP Workforce Now, ADP Total Source, SAP,

Applicant tracking tools: NeoGov, Smart Recruiters, Abi Mastermind

Specialized software: Profilor 360, Predictive Index (PI)

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