Accounts Payable Customer Service

Syteria Torrence

**** *********** ***** ****, ***. #236 Jacksonville, FL 32210

904-***-**** (C) Email: ********@*****.***

Professional Profile:

A self motivated professional with over 16 years of experience in accounting and customer service. I am detailed oriented person who loves to research and resolve discrepancies. I am able to meet multiple deadlines while maintaining a high volume of payables with great detail and accuracy. Possess strong analytical and problem solving skills, with the ability to propose process modifications to management. I have strong verbal and written communication skills for both internal and external platforms. As a resourceful individual I have the ability to become part of a team or work independently.

Key Skills:

Budget Analysis

Customer Service

Knowledge of MS Word & Excel

Cash Management

Strong Research and Discrepancy resolution

Claims/ Discrepancy Reconciliation

Professional Experience

Cathedral Foundation, Inc. d/b/a Aging True, Jacksonville, FL 2011-Present

Accounting Assistant

Prepare invoices for processing by coding with accurate GL accounts and getting departmental approvals.

Input invoice data into accounting system for check processing.

Manage and process all executive credit card statements.

Process over 100 payable invoices weekly

Research and resolve all invoice discrepancies.

Respond to client inquiries regarding account information and past due invoices.

Print checks for all payable bank accounts from two different accounting systems on a weekly basis.

Maintain bank account registers by logging printed check numbers and check totals for each check run.

Prepare checks for approval by verifying and attaching each check with related invoices and backup.

Deposit revenue and donation checks on a daily basis with SunTrust check scanner and online deposit website.

Accurately create, code and post cash receipts for all deposits.

Analyze and reconcile accounts payable general ledger accounts on a monthly basis.

Responsible for month-end closing of accounts payable for internal reporting and year-end audits.

Assist in monthly, quarterly and annual reporting for State and Federal funding sources.

Maintain the archival of new and stored boxes of accounting and company files.

Reconcile company checking/disbursement accounts.

Create monthly spreadsheet for sweep bank accounts to find accurate cash transfer amounts.

Responsible for year-end accounts payable closing including preparation and issuance of 1099’s Forms.

Responsible for ordering company supplies and maintaining inventory.

Cathedral Foundation, Inc. d/b/a Aging True, Jacksonville, FL 2009 - 2011

SDC Fiscal Assistant

Managed and inputted quarterly budgets for over 200 clients.

Managed check requests related to Life Action Plans/ amendments related to budget balances.

Maintain spreadsheets/records for all state and federal funding source audits.

Maintained all reports and SAMH forms on State website for program.

Managed check payment/distributions for all program participants, providers and contracted employees.

Processed a high volume of payables into GO database; over 200 clients.

Developed new vendor records and Fundware system processes

HCA, Jacksonville, FL 2005 - 2009

Accounts Payable Specialist

Process a high volume of payables for several hospitals.

Organize and process purchase order and non purchase order invoices.

Verify signature approvals and limits.

Process several types of payables such as recurring utilities, automated invoices, check requests and physician payments.

Research discrepancy invoices and make initial contact with vendors for resolution.

Analyze and maintain monthly reports for outstanding purchase order, suspended invoices and loss discounts.

Heartland Publications, Jacksonville Beach, FL 2004 - 2005

Accounts Payable Manager

Established manual for Accounts Payable functions and duties.

Processed all invoices for 25 different locations.

Generated vendor checks daily.

Responsible for initial setup and updating all vendor address and vendor terms.

Processed all new fixed assets in Great Plains and ran monthly depreciation reports.

Responsible for creating daily deposit spreadsheet and journal entries for all locations.

Transferred funds from out of state banks to corporate bank accounts via bank website.

Created and maintained corporate contracts and payment schedules.

Resolved any inquires for local vendors, business managers and corporate coworkers.

Researched and assisted with 1099’s.

Georgia Pacific, Jacksonville, FL 2000-2004

Accounting Specialist I & III

Resolved customer’s and business partners accounting inquires.

Researched checks issues and processed weekly and monthly closes for the system.

Maintained all signature files for locations within division and processed inter-company backup data.

Created and maintained spreadsheet for stale dated checks (escheatable).

Reviewed and resolved bank exception reports; Researched vendors with credit balances.

Trained new team members on key entry and match audit.

Established task force for team improvement.

Produced reports for team measurements and quarterly bonus/KPI.

Processed invoices with bill of ladings and PO numbers for 15 locations.

Researched and resolved unmatched invoices.

Technical Skills:

GO System, Fundware, Quick Books, SharePoint, Great Plains, Microsoft Office Suites (Word, Excel, Access)

Education and Training:

Florida State College, Jacksonville, FL 2014-current

Computer Information Systems, Chattahoochee College, Marietta, GA, 1999

Court Reporter, Stenotype Institute, Jacksonville, FL, 2009

Community Involvement & Activities:

Annual Golf Classic to Benefit Meals on Wheels, Financial Team Lead, 2011 – 2013

Financial Co-Chair, Employee Christmas Party Committee, 2011-2012

Financial Co-Chair, ABC Employee Moral Committee, 2011-2013

Fund Development Committee, Company Community Outreach Program, 2010-2011

References upon Request

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