Management Manager

SUJEET KUMAR

***, ****** – **, Gurgaon, H R

Mobile: 704-***-****, E-Mail: ************@*****.**.**

Seeking senior managerial positions in the areas of Recruitment, Facilities Management, Customer Support, General Administration, and Vendor Development with a reputed organisation.Location Preference: Delhi/ NCR, Odisha

Professional Snapshot

A judicious professional with nearly 17 years of experience, inclusive of over 12 years in the areas of Recruitment, Facilities Management, General Administration, Asset Management & Vendor Development in India, UAE and Libya. Initial experience of over 1 year in Marketing & Sales.

Currently associated with SARE Homes as a Estate manager from Oct’16 Onwards. Overall estate management, Infrastructure Development, All Plumbing & Electrical Maintenance care taking, All day today expenses looking after, Transport Management, CAC member, All equipments with proper AMC or servicing with manual record. Overall Construction supervision, labour payment, & material procurements as per demand.

A keen planner, strategist and implementer with proven success in devising and effectuating policies aimed at ensuring smooth running of operations and execution of admin tasks.

Highly resourceful in identifying, developing and negotiating with vendors for the procurement of necessary items, supplies and material for the smooth running of operations of the organization.

A skilled communicator with strong relationship management, negotiation, people management, networking, analytical and coordination skills.

Proficiency in relating to people at any level of business and organizational hierarchy for ensuring smooth task execution.

Experience of working in cross-cultural and multi-lingual environments.

Academia

MBA (HR) from I.A.S.E Deemed University, Gandhi VidyaMandir, Sardarshahar (Rajasthan, India) in 2004.

B.A (Economics Honours) from Utkal University, Bhubaneshwar (Orissa, India) in 1996.

Courses Completed

PGDMS (Post Graduation Diploma in Marketing & Sales) from YMCA, New Delhi in 1997.

One year Diploma in Computer Application form IICM, New Delhi in 1996.

Excel 2003 Beyond basic completed Sept 2008

Fire marshal course completed in Abu Dhabi ( U.A.E) 2008

Office Safety Training course Completed in Abu Dhabi ( U.A.E) 01st May 2008

Medic First Aid Training Programme attend & Completed in Abu Dhabi ( U.A.E) 20th Oct 2008

Core Competencies

Customer Care Support

Managing the entire customer’s request with concern of senior management replied with best confirmation.

Accepting politely Customer grievances and their issues forwarded the same to management.

General Administration

Sourcing of office equipments and their upkeep; assigning & renewing Annual Maintenance Contracts after conducting effective vendor rating review.

Managing general administrative activities like courier and dispatch management, house keeping activities, etc.

Scheduling meeting and arranging logistic / other materials that may be required for the meeting.

Supervising Security services, and correcting any shortcoming for smooth functioning.

Managing Public Relation and Liaison activities to ensure healthy business relations with external agencies.

Looking after transport coordinating as well as camp operation like Food &Accommodation for employees.

Infrastructure & Facilities Management

Monitoring estate related functions including maintenance of facilities and AMC; coordinating with various government departments for attaining necessary sanctions and approvals.

Supervising setting up of office premises. Networking with contractors for discussing infrastructure requirements.

Developing and implementing key procurement strategies / purchase schedules from the vendors and ensuring alignment with organisational objectives.

Planning, scheduling and organising events like conferences, seminars, etc.

Vendor Development

Identifying, negotiating and developing a dedicated supplier/vendor source (after analysing landed costs) for achieving cost effective purchase of different materials, office equipment, outsourcing services and ensuring delivery within specified time.

Assessing performance of the vendors based on various criterions such as percentage for rejections, quality improvement rate, timely delivery, credit terms etc.

Processing vendor bills and releasing payments on time to maintain good vendor relationship.

Personnel Administration

Managing the complete recruitment life-cycle for sourcing the best talent from diverse sources after identification of manpower requirements.

Identifying training needs, preparing training calendar, scheduling and arranging training programmes and preparing comprehensive reports for the Management.

Governing employee welfare including provision of basic amenities, facilities and a hygienic and safe working environment, as well as canteen facilities.

Employment Scan

Sept’14 to Sept’16 with ORCHID Infrastructure P. ltd as a Facility Manager in Admin Dept.

Infrastructure Development, All Plumbing & Electrical Complaints and Maintenance work care taking,

All day today expenses looking after, Transport Management,

All equipment’s with proper AMC / SOP / Compliance’s and servicing with manual record. Overall Construction supervision, labour payment, & material procurements as per demand. Looking after all Estate management job within periphery,

Looking after security services, courier, travelling & ticketing, housekeeping & Local Laisioning with Govt dept (BSNL, CESU& Police Dept.

July’11 to Aug’14 with Ashiana Homes Pvt Ltd. As Hr & Admin Manager.

(An organisation involved in providing real estate solutions& developers From Last 30 Years of successful Projects in Delhi NCR, Gurgaon, Noida,Jaipur RAJ& Jamshedpur TATA)

Overseeing and coordinating with all Admin & HR Activity and IT Support, including Store & Purchase’swith procurement of material on site.

Resolving staff & Customers day today related problems to ensure& resolve their issues on behalf of Management.

Trying to reduce controlling of expenses on site.

Looking after security services, courier, travelling & ticketing, housekeeping & Local Laisioning with Govt dept (BSNL, CESU& Police Dept.

Mar’08to June’11 withAldar Liang O Rourke Construction (LLC), Dubai (UAE) as Sr. Administration Officer in Facility Dept.

(Involved inDubai Metro Rail project & the creation of world-class real estate developments for the nation of Abu Dhabi, achieving new standards of innovation, excellence and value in urban design and sustainable development)

Looking after all customers support services,

Managing general administrative tasks related to staff & operatives.

Maintaining updated records of transport services, including details of routine maintenance of vehicles, cost effective routes,all site training records, etc. Providing guidance to drivers for safe driving.

Aug’06 to Feb’08 with Shriram Group Companies, Chennai as Asst. Manager (Facility)

(An organisation involved inbusiness of financing and insurance products such as old and new truck finance with insurance, Security deposit, Share marketing, etc. )

Handling responsibilities in the areas of maintaining contractor bills, procurement of assets, office equipment & items, cash management, and liaising with Govt. department for securing necessary permissions/ sanctions.

Jan’04 to July’06 with Vipul Greens, Gurgaon (Haryana) as Facility Officer (Customer Care Dept.)

(A construction company )

Handing over flat possession to customers after ensuring formalities have been completed and all necessary documents have been submitted.

Maintaining of staff &labour related details.Overseeing the maintenance of property.

Addressing customer's complaints and ensuring satisfactory redressal of the same. Maintaining high customer satisfaction levels.

Nov’97 to Dec’03 with Unitech Ltd., New Delhi (India)

( Construction Company dealing with lands, flats & commercial lands, making high rises buildings with maintenance)

Worked as Sr Admin Executive in Apr’00.

Maintaining relations and liaison with banks, various Govt. departments and overseas customers.

Handing over possession of property to customers after completion of necessary formalities.

Looking after the maintenance of residential and commercial property.

Management of Guest houses.

Personal Details

Date of Birth : 14.04.1975

Permanent Address : H. No. 323, Housing Board Colony, Sector 39,Gurgaon-122 001

(Haryana, India)

Language Known : English, Hindi & Oriya

References : 1. Col. V. K. Talwar

R/O: A-128, Greenwood City, Gurgaon -122001.

2. Col. Gujral

R/O: C-2, 2110, VasantKunj, New Delhi-110070.

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