Customer Service Project Managementp

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**** **** **** *****, ***********, MD ***** • Cell: 240-***-**** • *******.*******@*****.***

Professional Summary

I am seeking a position as a customer representative or front desk sale associate in a leading company Volunteer

Experience or Leadership. Exceptional leader talented at communicating, Marketing and serving. Technically-savvy

with outstanding relationship building, training and presentation skills.

Skills

Budgeting and finance Data management

Project management Process implementation

Team liaison Client assessment and analysis

Self-motivated Risk management processes and analysis

Strong verbal communication Team leadership

Conflict resolution Staff development

Powerful negotiator Extremely organized

Languages

English and French. Japanese proficient. Excellent written, and communicative skills.

Work History

Summer Intern, 06/2015 to 08/2015

UNITED STATES DEPARTMENT OF AGRICULTURE – 4700 River Rd, Riverdale, MD 20737

My responsibilities as a summer intern for USDA was to help my supervisor on a specific project.

The project was to edit files of all employees' job descriptions.

Along the way, I was able to learn more about the company, make connections, and meet amazing people.

It taught me the ways of a company work life and how to network with people groups of people.

I attended meetings, made phone calls, reserved appointments, and copious business trips.

Developed new process for employee evaluation which resulted in marked performance improvements.

Responsible for creative design for prominent projects.

Worked directly with departments, clients, management to achieve results.

Researched and updated all required materials needed for firm and partners.

Analyzed departmental documents for appropriate distribution and filing.

CASHIER AND TEAM MEMBER, 06/2016 to Current

Chick-Fil-A – Bldg 26, 1150 S Campus Dining Hall, College Park, MD 20742

My responsibilities were to mostly take care of customers at the cash register.

I always greet my customers and ensure they obtain the best service possible.

I would also make the food, make milkshakes, bag foods, make drinks, and serve them on to customers.

This job has really taught me about customer service, how to treat customers in order for their experience to be

both memorable and amazing.

Customers always came back and were grateful for our excellent services.

Education

High School Diploma: 2016

NORTHWESTERN HIGH SCHOOL - 7000 Adelphi Rd, Hyattsville, MD 20782

Coursework in Speech and Communication, Sociology and Psychology

undergraduate : Labor and International relations, Current

Prince Georges Community College - 301 Largo Rd, Largo, MD 20774

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