Administrative Assistant Management

Senior Executive Assistant/Office Manager

Skillful and dynamic professional with over 15 years of experience providing comprehensive executive-level support to facilitate the daily functions of key leaders of global firms. Experienced in all aspects of managing the office operations for an organization.

Key Qualifications

Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.

Proven record of supporting senior management executives with all faucets of the business including calendaring and business travel itineraries, with minimal oversight or supervision. Also skilled at assisting the executives with personal purchases and managing petty cash and expense accounts.

Highly focused and results-oriented in supporting complex, deadline-driven operations; identifying goals and priorities and resolving issues in initial stages of the project.

Skilled in staff management including training and development, performance evaluation to drive cohesive, and strategic operations.

Proficient in Mac/PC: Outlook, Lotus Notes, MS Word, Excel and PowerPoint, Social Media, Smart Office, Concur, QuickBooks, and Photoshop; type 65 WPM with complete accuracy.

Professional Experience

Deutsche Bank, Manhattan, NY 2011 to 2017

Senior Executive Administrative Assistant

Supported senior management by directing administrative and project support efforts including meeting planning, event planning, expense management and calendar management. Maintained exceptional relationships and responded to inquiries from key clients, board members, and colleagues.

Wrote, proofed, and edited essential financial documents while adhering to company confidentiality regulations.

Facilitated numerous domestic and international travel arrangements for senior executives including transportation and hotel accommodations; quickly resolved unexpected conflicts

Collaborated with external stakeholders to implement meetings, trade-shows, conferences and events; provided troubleshooting of IT and equipment issues as needed.

Directed HR duties and the integration of senior management new hires within the bank.

Coordinated logistics and materials for board meetings, committee meetings and other staff events.

Steven Rudnick Financial Services, River Edge, NJ 2010 to 2011

Office Manager/Administrative Sales Assistant

Directed an array of administrative functions in a fast-paced environment including record management, calendar management, and client correspondence. Communicated with clients to schedule participation in workshops for high net worth, financial presentations.

Delivered high-quality service, specific to each customer, and responded to client inquiries.

Managed weekly mailings, meeting documents, and client documents while adhering to company confidentiality protocols.

Performed sales activities to secure appointments with clients equaling a network of over $700,000.

Implemented procedures to which increased office productivity and improved workflow.

Seminar recruitment activities resulted in a 70% participation rate by high-network clients

Morgan Stanley, New York, NY 2007 to 2009

Executive Administrative Assistant

Oversaw diverse administrative functions including appointment scheduling, client communication, calendar management, meeting planning, and travel arrangement. Supported over twenty staff members simultaneously including senior executives and financial analysts.

Met or exceeded time and productivity goals while in a fast-paced trading floor environment.

Managed extensive calendars and scheduled internal/external appointments using Microsoft Outlook.

Processed invoices, check requests, and expense reports.

Coordinated internal and external conference calls utilizing Turret phones.

Recipient of multiple bonuses based on various work processes I contributed to the team.

Keith Murphy, Senior Editor, New York, NY 2001 to 2007

Personal Assistant /Project Coordinator

Managed administrative functions encompassing client communication, calendar management, document management, appointment scheduling, and travel arrangement. Key contributor to business development efforts by communicating with potential clients and coordinating marketing activities.

Researched business issues and consolidated data for projects.

Communicated with high-profile media outlets to achieve project goals including Billboard, Essence, New York Post, and CBS.

Orchestrated domestic and international travel plans while adhering to timeline and budget requirements.

Provided transcription services for numerous high profile interviews.

U.S. Army, Ft. Campbell, KY 1994 to 2001

Administrative Specialist

Educational Background

New York Institute of Technology, New York, NY GPA 3.5 In progress

Bachelor of Science, Interdisciplinary Studies. Human Resources.

Monroe College, Bronx, NY GPA 4.0

Health Information Technology. Associates of Applied Science. 2008

Certifications

QuickBooks Certificate Program, Hudson County School of Technology, North Bergen, NJ

Certificate of Completion: Executive Assistant, Katharine Gibbs, New York, NY

Certificate of Completion: Administrative Specialist, U.S. Army, Ft. Jackson, SC

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