Tommy G. Melson

*** ***** **** *****

Greenwood, SC 29649

864-***-****

864-***-****

ac02o5@r.postjobfree.com

OBJECTIVE:

Seeking a position as an Information Technology Support Associate.

KEY QUALIFICATIONS:

22 years experience in Information Technology

Secret Security Clearance

Very knowledgeable of Information Security policies and standards

Operations

Management

Leadership

EXPERIENCE

2014-Present Operations Supervisor U. S. Army, Shaw Air Force Base, SC

Supervised training for over 170 personnel who were deploying

Ensured 100% compliance of Security Clearances for the unit

Maintainied United States Army Reserve Network computers on the installation. Also responsible for the implementation of Information Security solutions for these computers

2011-2014 Information Systems Supervisor, U. S. Army, Charlotte, NC

Managed a helpdesk that serviced over 500 personnel in six states. Supervised all hardware and software issues for these personnel.

Served as the Information Assurance Security Officer for the unit. Responsible for the administration of technical solutions for all vulnerabilities at the enterprise level

Supervised the installation and use of Audio-Visual Systems for 7 major conferences. Managed the mobile helpdesk for these conferences

2007-2011 Information Systems Supervisor, U.S. Army, Rochester, NY

Managed a helpdesk that provided hardware and software support to over 1, 150 personnel and 1,074 computers dispersed over a 20 state region

Advised the Senior IT staff on security gaps and vulnerabilities in enterprise technologies. Tested and evaluated all new computers and software received by the unit for potential weaknesses.

Implemented new security and privacy guidelines as they were sent down by the United States Army Reserve Command. Ensured all computers were updated to comply with these standards.

EDUCATION AND TRAINING

1990 Bachelor of Arts from Georgia State University in Political Science

2009 CompTIA Security+ Certification

2012 CompTIA A+ Certification

2005 Information Technology Advanced Non- Commissioned Officer Course, Fort Gordon, GA

2003 Information Technology Basic Non- Commisioned Officer Course, Fort Gordon, GA