Supply Chain Customer Service

Donavan Spivey

**** ****** **** ***** *********, Texas 76002

817-***-**** or 817-***-**** Email: ac02no@r.postjobfree.com

Qualification Summary

I am a well-rounded site leader responsible for delivering all key metrics (Safety, Quality, Productivity/Cost, and Morale). Direct and manage production, logistics, and various supply chain functions to meet customer requirements and profitability goals. Plan and execute strategies in order to ascend to world-class status, and create a culture of continuous improvement.

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Professional Accomplishments/Qualifications

Utilized TMS transportation, and WMS systems to track loads and material movements.

Resolved 3PL operational issues such as; quality, loading, and scheduling by implementing actionable actions plans, assigned owners to solve for and eliminated issues.

High volume pick, pack, conveyor flow, and loading 175 to 250 truck per day.

4-years food/beverage facility standard compliance. (SQF, IBW, GMP, OSHA)

Daily Direction Setting, Scorecarding/ Gap Analysis, Driving high standards.

Experience managing foundational Quality & Health/Safety/Environment.

Strong cost/budgeting experience; Slashed payroll/benefits costs by 8%.

Management of onsite accounts payable/receivable, sales and customer care teams.

Experienced in evaluating employees, recruiting and Human Resources responsibilities.

Written and oral communication skills; presentation and training skills.

Knowledge of logistics related environmental and safety regulations and practices.

Implemented material flow racks, sourced consignment inventory to reduce DSI to 21days.

Developed strategic partnerships with 3PLs and delivered short-long term goals.

Automated receiving technology and conveyable outbound carton flow.

Supply Chain Management strategic, tactical and operational deployments.

OSHA, SQF, GMP, IBW, SOC, FDA, FAA, ISO 14001, DOT, ISO 9001 and AS9100.

Zone Warehouse Manager-Nestle Waters Home Office Delivery 3/2015 to Present

Managed multiple (Austin-Dallas-Waco) home office delivery fulfillment locations.

Executed E-commerce ordering requirements (Amazon)

Monitored logistics/warehouse KPIs, and drove continuous improvements.

Executed cross dock loading activities, and reverse logistics with returns.

Performed coaching and development of logistics, and warehouse support staff.

Implement CI projects that resulted in labor cost savings.

Execute logistics strategies to ensure timely delivery transport of consumer goods.

Focused on morale, employee training, engagement, coaching, and development.

Monitor, and work in a partnership with 3-PLs, and production supply chain teams.

Distribution Manager-Niagara Bottling, TX 75241 2011 to 3/2015

Reduced 3PL shipment rejects by 15% and earned a 98% fill rate by problem solving.

Managed multiple supervisors, and shifts, in a heavy cross docking and supply chain loading.

Achieved 2 years accident free work-place employee engaged safety observations.

Managed multiple priorities and generate results in a fast pace Distribution Center.

Donavan Spivey Page: 2

Built, nurtured, and developed strategic partnerships with 3PL and solved for CARs.

Assess potential 3PL facilities; dock doors, space, locations, certifications, and staff.

Responsible for transportation, inbound/outbound distribution, and inventory.

Managed company fleet team and resources associated with fleet.

Developed operation contingency plans to minimize customer service failures.

Tracked and solved for escalations to improve operational standards.

Facilitated supply chain meetings with customer service, production, and transportation.

Implemented standard work, process instructions, and facilities audits.

Operations Manager-Parker Hannifin, Fort Worth, TX 2000 to 2011

Managed supervisors, material resource investments by determining strategy, structure, and personnel resulting in increased efficiency and delivery of quality products.

8 years of budget compliance came in below the CPU plan by 10%.

Responsible for executing customer web portal ASN shipments.

Leveraged operational improvements by sourcing, and nurturing ideas for improvement.

Responsible for $12.5 MM in annual warehouse inventory operations.

Partnered with IT on implementing WMS that introduced bar-coding, and cycle counting. Inventory accuracy improved to 99% post WMS-A, B, C cycle counting.

Applied Lean Manufacturing, and Kiazan event methodology to over 10 improvements.

Determined staffing requirements, recruit, develop and retain professional and hourly

Reduced days on hand inventory by 15% by removing slow moving and obsolete inventory.

Ensured performance standards were achieved through allocation of people and resources, assigning individual and team responsibilities, setting priorities, and delegating tasks.

Removed procedural obstacles, communicating criteria for success, and providing feedback.

Worked around various workforce personalities and adapted to priority changes.

Assistant Sourcing Manager- Nokia Mobile Phones, Fort Worth TX 1997 to 2001

Supported project execution such as defined metrics and maintained QA documentations.

Key liaison between sourcing, supply chain and senior leadership.

Communicated integration plans, progress and identified issues that required resolution.

Established timelines and deliverables for each production value stream.

Worked with supply quality engineers on vendor qualifications and setup.

Evaluated and monitored vendor relationships and purchasing department purchasing methods.

Education

High School Diploma, Jacksonville High School

University of Phoenix Business Administration-Supply Chain

Training and Special Skills

Lean Boot Camp I, II and III TWI Training within Industry Lean Six Sigma Green Belt

First Aid / CPR Train the Trainer Continuous Improvement

Super Supervisor Workplace Diversity HAZMAT

Food / Beverage Automated Receiving Conveyable Freight Sorting

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