Customer Service Manager

Jillet Johnson

**** **** **. ***. *-**

Salinas, CA 93905

*************@*****.***

Cell: 831-***-****

Professional Summary

A self-motivated and organized professional. Experience in manufacturing inventory, logistics, and distribution. Fire, water, and environmental trained. I also possess supervising and office skills. Dependable and a Multi-Tasker. I have excellent people and communication skills.

EDUCATION:

* Central Coast High School

I achieved my high school diploma from central high school with a 3.5 GPA in 2007

*Heald College

I accomplished my degree for medical office/medical assisting 2014, graduated with a 3.2 GPA and was awarded honor roll and student of the month.

WORK EXPERIENCE:

TESLA

January 2017- Present – Warehouse- Shipping & Receiving, Forklift

Operate trucks to load and unload materials and deliveries and move them to and from storage areas, machines and loading docks, into railroad cars or trucks or storage facilities. My other job description is to receive, sort, storing, taking inventory, keeping records and organizing for the shipping of merchandise stored in the warehouse.

JW Floor Covering

Ware House Supervisor- October 2015-January 2016

Moved inventory by scheduling materials to be moved to and from warehouse; coordinating inventory transfers with related departments. Maintains inventory by conducting monthly physical counts; reconciling variances; inputting data. Achieved high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods. Get all installers prepared for their jobs every morning. Send and receive faxes and file those. Kept the warehouse organized and clean.

Disaster Kleenup Specialist

Fire Technician November 2014- October 2015

The position performed a variety of general cleaning tasks. Clean and restore interiors of homes and business damaged by fire, smoke, or water, using commercial cleaning equipment: Received work orders and schedules from supervisor. Cleaned carpet, upholstery, floors, walls, ceilings, draperies, windows, and room accessories to remove effects of smoke and water damage such as dirt, soot, stains, mildew, and excess water and moisture, using commercial cleaning machines mounted in van with extension hoses or portable cleaning machines and variety of work aids, such as vacuum cleaners, chemical cleaning solutions, ladders, drop cloths, sponges, buckets, mops, and brushes.

Guardsmark Security

Security Guard October 2012 – February 2015

My duty was to ensure that the client and their residents were in a safe controlled environment and also to conduct patrols around the property on foot and driving the company vehicle and perform basic administration work such as time logs and video surveillance logs.

In shape Health Clubs

Front Desk Agent/ Maintenance Personnel March 2012- October 2012

Check-in members, answer phones, Ensured health club is clean & presentable, customer relations, Inventory Control, - Responsible for stocking, arranging floor displays, and opening/closing procedures. Greet members at door and assisted in retrieving their items. Provide customer service in fast-paced atmosphere

REFERENCES:

Claudia Vazquez/ Office Manager 831-***-****

Dory Coman/ Program Manager 831-***-****

Nick Coleman/ Teen Youth Leader 831-***-****

MORE REFERENCES UPON REQUEST

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