Customer Service Assistant
Resume:
XADON L. IVORY
Volo, IL 60073
*******@***.***
OBJECTIVE To obtain full-time employment in Kinesiology for a healthcare, physiotherapy or rehabilitation facility and to apply relevant skills and knowledge gained during current Undergraduate education and previous work experiences.
EDUCATION
Eastern Illinois University, Charleston, IL
Bachelor of Science in Kinesiology and Sports Studies; Exercise Science, May 2015
CERTIFICATIONS
American Red Cross CPR/AED and First Aid for infants, children, and adults
RELATED EXPERIENCE
Eastern Illinois University Assessment Testing and Prescription Lab, Charleston, IL
Clinical Hours, Spring 2015
Administer body composition, cardio-respiratory, VO2 max, muscular strength and endurance, and flexibility assessments
Prepare and assist with maximal graded exercise tests
Calculate and document assessment results accurately
Discuss assessment results with clients and provide lifestyle counseling
Design and implement an exercise program for a targeted client
Knowledgeable of ACSM guidelines
Advocate Center Club- Job Shadow
Libertyville sports Complex- Internship
We care for you Agency- Consultant-2014 to Present
Great Lakes Community Recreation Center-Uses prepared curriculum and program materials to implement and lead daily planned activities
with children and promotes a positive, nurturing learning environment.
• Helps to prepare, arrange, and maintain indoor and outdoor activity areas and materials to
support daily schedules, and helps to organize and serve snacks and meals to participating
children.
• Ensures compliance with all laws, policies, and regulations applicable to Department of Defense
(DoD) CYPs and standards associated with program accreditation.
• Assists in maintaining program participation data and completing required reports.
• Interacts professionally with all employees, parents, and local installation Command personnel.
• Serves as a mandated reporter of suspected incidents of child abuse and neglect.
In addition to the Entry Level duties described above, the CYP Assistant – Intermediate Level also does
the following:
• Assists in planning and coordinating daily activities for participating children.
• Inventories equipment and supplies on a recurring basis.
• Participates in parent conferences.
• Participates in program evaluation using designated instruments, such as programmatic rating
scales, risk assessment tools (as required), self-inspection materials, and national accreditation
tools.
In addition to the Entry and Intermediate Level duties described above, the CYP Assistant – Full
Performance also does the following:
• Develops activity plans and schedules activities.
• Demonstrates, instructs, leads, and facilitates both planned and spontaneous program
activities.
• Models developmentally appropriate practices and classroom/activity area management
techniques.
• Observes program participants and documents developmental progression and/or concerns,
and addresses identified needs via instruction.
EMPLOYMENT EXPERIENCE
EIU Booth Library, Charleston, IL
Student Worker, June 2012-August 2014
Checked in/out books to students and faculty
Restocked shelves
Maintained cleanliness of common areas
Abercrombie and Fitch, Gurnee Mills, IL
Sales Associate, April 2009-January 2010
Processed customer cash and credit transactions
Collaborated with co-workers within a fast-paced environment to accomplish common goals
Promoted merchandise to customers by using effective communication and customer service skills
Volunteer Advocate Condell- Central Supply-Ability to respond quickly to emergency situation with full motor function.
Strength and dexterity to handle sterilization equipment and supplies.
Ability to adjust work schedule when need arises (i.e., illness/vacation of other staff members).
Ability to work under time constraints in stressful situations.
To provide the hospital with processed instruments and equipment ensuring a quality product for patient care by executing established procedures for decontamination, assembly, packaging and sterilization.
Accountabilities:
Performance of Inventory/Storage/Distribution Functions
Performance of Assembly/Packaging/Wrapping
Performance of Steam, Sterrad, and Steris.
Decontamination of Instruments and Equipment
Participates in the Department related to quality improvement.
ORGANIZATIONS AND ACTIVITIES
Sigma Chi Fraternity member, Fall 2012-Present
Kinesiology and Sports Studies Club member, Fall 2010-Present
Contact this candidate