Customer Service Representative
Resume:
ANDRIALUSTEVINLUAN
#***Coral, Paniqui, Tarlac
*************@*****.***
OBJECTIVE:
To obtain a position wherein I can utilize my skills and knowledge. WORKEXPERIENCE:
SUTHERLANDGLOBALSERVICES
Customer Service Representative
San Isidro, Tarlac City, Tarlac
April 4 to May 19 2013 (SeasonalAccount)
SMARTCASHCREDITLINECORPORATION
Loan Processorand Cashier
E.Cojuanco St., Pob. Norte, Paniqui, Tarlac
May 20, 2013 to December 27, 2014
RCBCSAVINGS BANK
Marketing Specialist - SmallMedium Enterprise Business Development Division
2/F Emerald Business Center, McArthur Highway,
Dolores, City of San Fernando, Pampanga
January 28, 2014 to August 8, 2016
BPI FAMILYSAVINGS BANK
Customer Service Associate/ Teller
SBuilding, Upper Session, Baguio City
August 16, 2016 to January 1, 2017
ELIGIBILITY:
Civil Service Eligibility (Professional)
Baguio City NationalHighschool, Baguio City
October 16, 2011
EDUCATIONALBACKGROUND:
TERTIARY
Saint Louis University
Bachelor of Science in Business Administration Major in FinancialManagement Schoolof Accountancy and Business Management
Maryheights Campus, Phase 1, Bakakeng Rd. Baguio City Batch 2012
SECONDARY
Central Institute of Technology (CITColleges)
144 Burgos St. Paniqui, Tarlac
Batch 2008
SKILLS:
Computer-literate, with knowledge on how to use software such as Microsoft Excel, Word, and Powerpoint.
Analytical thinking with demonstrated talent for identifying, improving, and streamlining complex work processes in a timely manner
Can relate, participate and mitigate conflicts with clients &coworkers and can build rapport in multicultural settings.
Result driven and detailoriented.
Problem-solver who can generate workable solutions and resolve complaints.
Highly adaptable, mobile, positive, resilient, patient, risk-taker who is open to new ideas.
Confident, hard-working and committed to professionalism TRAINING:
ON THEJOB TRAINING
Baguio-Benguet Community Credit Cooperative (BBCCC) Assumption Rd. Baguio City
November 2011- February 2012
ANTIMONEYLAUNDERINGACT
E-learning Program
2/F Emerald Business Center, McArthur Highway,
Dolores, City of San Fernando, Pampanga
LEGALMATTERS
Bliss Hotel, 23 Lazatin Blvd., City of San Fernando Pampanga
SIGNATUREVERIFICATIONANDFORGERYDETECTION
New Horizon Hotel, 778 Boni Ave., Mandaluyong City Metro Manila
PROFILE:
Birth Date : November 21, 1991
Civil Status : Single
Gender : Female
Languages Spoken : Filipino, English
REFERENCE:
Mr. Melvyn Vicente
Loan Documentation Officer
RCBCSavings Bank
2/ Emerald Business Center, Dolores, City of
San Fernando, Pampanga
Ms. Angelina Palarca
Human Resource Officer
Smart Cash Credit Line Corporation
E. Cojuanco St. Pob. Norte Paniqui, Tarlac
Mr. Sherwin Pitchay
Area Manager
Gentrade InternationalPhils.
M.H. Del Pilar, Pob.Norte, Paniqui, Tarlac
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