Business Analyst

Ritu Bhambhani

Cellphone: 630-***-****

Email: **********.****@*****.***

Responsibilities:

Over 4 years of experience working as a Business Analyst and Quality Analyst in Information Technology

Experience working both in Waterfall and Agile (Scrum)

Conducted user interviews and JAD sessions to get an understanding of the client's business process

Experience in assisting the Project Manager in understanding the project feasibility from Business view point

Responsible for creating the Business Requirements Specification Document (BRD) and articulating the Functional Specifications Document (FSD) to user stories for indebted understanding of business needs.

Expert in current and future processes that impact all users of associate data in Agile environment.

Interact with the project team to define system objectives and scope, identified constraints and the measures of success for the system to be developed in underwriting function.

Liaison between technical and business teams and Doctors for obtaining status/updates as well as sharing best practices in GUI, Screen and Interface designs.

Expert in creating As is, To be, Gap and Competitive Analysis

Expert in Jira and Confluence.

Expert in collaborating with Development and QA teams in unit testing and integration testing through multiple carriers in portal.

Experience in working closely with users to ensure the project meets, business needs and final approval of the Design Specification

Create BRD, interpreting and writing Use Cases, Functional Requirements, Screen Specs, and test cases and test scenarios

Conduct the requirements and design walkthroughs with designers, developers and management staff.

Provide guidance for performance, load, stress testing and manual testing.

Execute the test scripts and test cases and validated the test output in manual testing.

Lead management process in developing Use Case Models and Test case preparation with testing team.

Excellent Knowledge in Electronic Medical Record (EMR)/Electronic Health Records (EHR) modules and process flow.

Experience in Healthcare with good operational knowledge of Health Insurance Portability and Accountability Act (HIPAA).

Excellent writing and oral communication skills with ability to articulate requirements, process flows and relationships.

A result oriented enthusiast with highly developed planning, management, analytical, technical communication, decision-making and leadership skills.

Driven with the ability to multitask and deliver effectively, in a fast-paced environment.

Aurora Dentrix - Business Analyst, March 2016 –Present

Defined and documented business, functional and non-functional requirements using appropriate documentation techniques to describe statements of the goals, objectives, or needs of a particular stakeholder or group of stakeholders

Worked independently as well as collaborated with a larger group of business analysts, business SMEs and stakeholders.

Coordinated with large teams and multiple SMEs.

Interviewed client for gathering Business Needs

As a part of technical team the work comprised of creation of Business Requirements Document, Functional Requirements Document and Technical Requirements Document.

Worked with stakeholders to elicit, analyze, communicate and validate non-functional requirements as related to business processes, policies and information systems.

Supported the front end Provider testing and ensured the claims received were in correct format and ensured a faster and issue less claims processing for the examiners and back end processing.

Worked in Agile methodology and created User stories, Acceptance Criteria, Use cases, Test cases in JIRA

Participated and contributed to the meetings with the development, QA and testing teams and ensured that project plans and test plans are updated and posted on team rooms or share point sites.

Engaged Subject Matter Experts in requirements planning/gathering sessions

Expert in gathering the requirements

Performed gap analysis between business requirement on Proposed and existing systems

Identified the Functional requirements and Nonfunctional requirements

Prepared Business and System Use Cases

Provided input to estimates for project management and change management activities through analysis of requirements effort, resources, and technology.

Designing process flows required to the business for Sellers and Buyers

Interaction with the Business users & SMEs to capture the Business needs for referrals process

Gathered Business requirement for B-to-B referral process using Questionnaire Interviewing and JAD sessions.

Home Care Doctors (Park Ridge, IL) – Business Analyst March 2013 – March 2016

Experience in the entire Software Development Life Cycle (SDLC) using Agile and Waterfall methodology.

Experience working with several departments and organizations for customizing the product, create mapping document, coordination for integration testing and follow up.

Experienced estimating, identifying project risks, constraints and dependencies, root cause analysis, impact analysis, conflict management and managing improvement initiatives from inception to completion.

Participated in weekly status meetings, walkthroughs and documented the proceedings.

Excellent business writing skills essential for producing various business documents such as business Requirements Document (BRD), Functional Requirements Document (FRD), and Non-Functional Requirements Document (NFRD), business Process Documents, business Flow Documents, User Training Manuals, User Interface Specifications.

Experienced working with Sales force, virtual campus, campus view and CRM

Strong background with Jira and TFS demonstrated ability to apply critical thinking skills and a logic based approach to problem solving

Experienced reviewing and writing UAT test cases, analyzing defects, interacting with QA and development teams for fixing issues/bugs, coordinating user acceptance testing (UAT) and end user training.

Facilitated JAD session and one to one interviews to understand and analyze the requirements.

Updated requirement document as per business user’s feedback and changes in functionality of the applications.

Attended meetings with Business Analysts, QA and Developers to discuss defects.

Participated in development of timelines for project delivery and managing projects and resources to successful completion.

Education:

BHMS - Karnataka University – India

Diploma in Computer Applications - Apple Institute - India

Technical Skills:

Jira

Confluence

Proficient in MS office (Access Excel, PowerPoint, Project, Word, Outlook and Visio)

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