Faye Garris

** ***** ******, *******, ** ***** 716-***-**** ac01ue@r.postjobfree.com

Polished, professional customer service representative offering:

Experience providing customer support in busy environments for sales, insurance and medical fields.

An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.

Strategic-relationship/partnership-building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes.

Education

MEDICAL SECRETARY DIPLOMA 1984 BRYANT AND STRATTON

Skills & Abilities

SALES

Experience in revitalizing dormant accounts into active, profitable sales.

Professional manner whether working independently or within a team environment.

COMMUNICATION

Renew customer loyalty: By working with customers to understand their business needs and concerns to assure errors and miscommunications do not occur going forward.

Ability to adapt seamlessly to challenging situations.

LEADERSHIP

Organized, quick learner.

Artistic Choir Director.

Volunteer American Heart Association.

Volunteer St. Judes.

Experience

CUSTOMER SERVICE REPRESENTATIVE CHUDY PAPER COMPANY 1992-PRESENT

Handle incoming calls from customers placing orders, responding to inquiries, resolving problems and correcting errors.

Run reports to print daily Invoicing to ensure drivers have all appropriate paperwork for deliveries.

Inside Sales. Assist customers via phone, email or within showroom to assess needs and best product usage.

RECEPTIONIST H & R BLOCK 2016-2017

Greet customers

Sole person responsible for answering multi-line phone system, referring inquiries to proper tax professional, directing visitors, monitoring Logbook and cash drawer, Key holder, maintain safe and clean reception area.

BILLING / ORDER CLERK ROSWELL CANCER PARK ALLIANCE FOUNDATION 2014-2016

Data Entry of Customer Information

Use and create extensive Spreadsheets with provided Data for analyzing.

Accurate and efficient typing skills

CASUAL MAIL HANDLER/ CLERK UNITED STATES POSTAL SERVICE 1999-2001

Utilized various machines to ensure proper sorting and processing of mail.

MEDICAL BILLER HOME CARE SUPPORT SERVICES 1991-1992

Billing services for Medicare and Medicaid.

Knowledge of NDC does and software.

Data Entry

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