Russell Dizer Sr.
**** **** ***** *** ***, Temple, Texas. 76504
ac01t8@r.postjobfree.com
Highlight Accomplishments:
Dependable professional with 21 years' in intelligence analysis and 15 years of systems administration which includes managing virtual infrastructure, designing SharePoint portals to include but not limited to content management and knowledge management. Performed server maintenance, backups on front and backend servers including SQL database backups. Skilled in NetApp Storage Area Networks (SANs), admin duties include managing and administering Active Directory (AD) R2 Domain infrastructure while performing limited task in MS Exchange functions. Perform website design and development using SharePoint web services. Experienced in management, counseling and writing performance evaluations.
Security Clearance: Top Secret
Veterans Administration Disability Rating: 70%
Education and Special Training:
Microsoft Server MCP (expires 2017), NET Plus (expired), MCSA (expired),
Security Plus Certified
Attended Portland State University Bus. Management, (Relocated to Texas)
Employment History:
C3 Communications; Senior Support Tech. 02/2016 – Present
McGregor, TX.
Performs Active Directory Services (R2) while managing Organizational Units (OU).
Providing tier, I / II tech support. Rebuild desktop systems, replacing power units, HD fans,
Video cards
Supports all Microsoft window based programs located at C3 Communications site
Create NT ID’s, resetting passwords and unlocking, renaming and deactivating accounts
Managing OU’s, Groups and User profiles
Support VLAN changes troubleshoot Network using “Terra Term,” performing pathping’s,
tracert, gpupdate, regedit changes and DHCP changes
Provide Desktop support for Avaya VOIP phone configuration, to include soft phones (IP Communicator) and building network cables
Console / Network into large printers for configuration, setup lock print and building address
book on print server.
Manage MS SCOM (Service Console Operations Manager) and MS Configuration Manager
Manage Microsoft Service Manager Console and MS Remote Viewer
MS Server Manager – Dashboard
Troubleshoot the following Microsoft Products: Outlook, Skype for business, Office 365 -Expert,
MS Lync, and Office2016
Talon-USA; Field Support Associate (FSA) CPOF Classroom Trainer 06/2013 – 012014
Kuwait, Middle East
Conducted classroom training and field support assistance to ARCENT Command within Kuwait
Created lesson plans, task conditions and standards
Performed "Over the Shoulder" training for Battle Majors and Captains
Supplied CPOF and Server support for Camp Buehring and Kuwait Naval Base (KNB)
Advised and instructed General Officers on functionality, operation and daily usage of
the CPOF Battle Rhythm
Built and maintained the first training support center and command briefing platform
for CPOF on Camp Buehring
ManTech; Distributed Common Ground Systems-Army (DCGS-A) Mentor 12/2012 – 052013
Afghanistan, Middle East
Advise service members on intelligence systems including operating Arc Map and
various intelligence databases
Created graphic representations and situation awareness on the DCGS platform
Certified in military intelligence with tactical and strategic intelligence analysis experience
Conducted Intelligence Preparation of the Battlefield (IPB) thru workflows.
Processing Exploitation and dissemination (PED) of intelligence products supporting
the Military Decision Making Process (MDMP) at the tactical level
Trained, coached, and advised analysts on the use of DCGS-A software replication
Managed DCGS-A database to include the formulation and execution of training
Tactical Mission Command (TMC) Field Support Engineer. 10/2007 – 12/2012
Fort Hood, TX.
Trained organizations on various application and server maintenance
Performed VM Ware infrastructure and Active Directory Service Interface (ADSI) operations
Conduct Operations in Organizational Units(OU) structure and management of medical
Organizations in support of supervised health care delivery.
Managed SharePoint web services for medical units by adapting general administrative
principles, practices and techniques
Administered, managed and implemented technical operations in customer support including
helpdesk services and procedures
Created and maintained client/team web sites, SQL servers including backup management
Managed various NetApp Storage Area Networks (SANs)
Built and configured MS Windows Update Servers and performed system prep
Experienced in imaging software; BART PE and Symantec Ghost Cast Server
US-falcon Group; Supervisor, SharePoint Web Designer. 08/2004 - 09/2007
Fort Hood, TX. And Afghanistan
Senior administrator responsible for implementation and system management
Worked with Enterprise infrastructure while assigned to Forward Operating Base
Salerno Afghanistan
Recommend technical advice while supporting Military Clinics and Command Group leadership
Assisted technicians in support of contract health services, regulations and health service databases
Coordinate with multiple military contracting agencies to build and operate Army Battlefield
Communication Systems (ABCS) in the Afghan theater
Performed daily, weekly database backups and server maintenance on large storage arrays FAS-270,
2020 and 2040 systems
Diagramming, installing LAN / WAN's and correcting damaged CAT-5/6 cabling
Maintained basic functions for workstations and troubleshooting network connections and hardware
Install, configure and maintain various HP, Dell and Sun Systems servers
Performed weekly and monthly theater operation briefings for Forward Operating Base (FOB) Salerno
Performed and maintained SharePoint web portal for Brigade Operations
Created the first web automation instruction classes training over 500 soldiers in Afghan Theater
ManTech International; Intel Analyst Trainer 07/2002 - 08/2004
Fort Hood, TX.
Wrote, reviewed and prepared various lesson plans
Conducted training for intelligence organizations around the world using multiple source software
Troubleshoot correct and identify hardware, software and security technical issues
Maintained servers using UNIX based application systems
Diagramming, creating and correcting damaged network cabling