System Administrator
Resume:
Attn:
Human Resources Division
MobileComm Professionals Inc.
Sub: Windows System Administrator
In response to your vacancy announcement for the position Windows System Administrator, I am sending a copy of my resume along with this cover letter for your perusal.
As indicated, some of my expertise includes:
Possess Bachelor’s Degree in Computer Science
7+ years of experience working as Systems Administrator
Expert in deployment, upgrade and assisting users on Windows Client/MAC and Linux, Server and LAN/WAN technology. Experienced in backup and replication.
Solid skills in computer network support in virtual environment
Extensive experience in Active Directory, setting up user access and profile
Excellent interpersonal communication and ability to understand customer’s need
Thank you for your consideration. I look forward to meeting you to discuss how I can contribute to your corporation. If you have any questions please do not hesitate to call me at 647-***-**** or email *****.******.**@*****.***.
Sincerely,
Abdus Satter
87-100 Brickyard Way, Brampton ON L6V 4L9
*****.******.**@*****.***
Abdus Satter
87-100 Brickyard Way, Brampton ON L6V 4L9 647-***-****, *****.******.**@*****.***
SYSTEMS ADMINISTRATOR
7+ years of hands on experience on Systems Administration LAN WAN administration Problems solving skills
CAREER HIGHLIGHTS
MCITP on Server Administration, ComTia Security+, CCNA (Ongoing)
Experience as computer professional including 5 years of US Experience (US Department of State)
Solid skills in computer network (Desktop Management, Windows Server, Active Directory, Exchange Server, Computer Network Security & Virtualization)
Experienced on network monitoring and security/patch management application including MS SCCM
Excellent oral and written communication skills
Bachelor’s Degree in Computer Science
TECHNICAL SKILLS
Operating systems: MS Windows 2008/2012 Server, MS Windows 7/8.1/10, Basic Linux, Android
Server/Roles: Active Directory and Directory Services, DNS, DHCP, IIS, FTP, VPN, Exchange Server, Backup and Replication, Blackberry Enterprise Server, Antivirus Server, Terminal Servers, SMS (SCCM), Firewalls, VMWare, Microsoft Dynamics Great Plains & CRM, Print Server
Applications: MS Office Suite, SharePoint, Ms Visio, Ms Project, Adobe Photoshop, Adobe Professional, Hyena (Network Monitoring Tool)
Hardware: ILO, IDRac, RAID, scanners, printers, plotter, digital sender, blackberry handhelds, RSA Hard Token, PDA, Smart Phone, network hardware (routers, switches, network access controller, modems, wireless access points)
Networks/Protocols: LAN, WAN, Ethernet, TCP/IP, VPN, IDS (Intrusion Detection System), Symantec Ghost/Imaging Software
PROFESSIONAL EXPERIENCE
Systems Administrator Dec.2013 – Present
Wesbell Technologies
6300 Ordan Drive, Mississauga, ON L5T 1W6, http://www.wesbell.com/
Provide IT Network Support, Design and install solutions tailored to fit organization’s needs
Responsible for managing & upgrading Windows Servers in VMWare Infrastructure
Install/upgrade system storages using SAN (NetApp FAS2040, FAS2554)/ NAS (LenovoEMC™ px12-400r). Maintain and Monitor SAN/NAS infrastructure
Administration of Active Directory & Exchange Server of 300+ users and 250+ computer accounts in Windows Server 2012, MS Exchange environment. Manage file/folder permissions, resource security, and user groups
Manage backup & disaster recovery site using Veeam Backup & Replication software and SAN/NAS environment
Write SQL scripts to generate customized reports and embed with Financial Application
Administer virtual environment using VMWare infrastructure. Manage VMWare Hosts, Storages & Fiber Switches
Ensure connectivity and manage remote networks including three offices in GTA and one in Montreal and one in North Carolina US
Administer Blackberry Enterprise Server and Exchange Active Sync to manage 200+ mobile handheld including Blackberry, Android and iPhones
Contact with vendors to ensure product improvement and enhancements
Identify and document potential software or hardware defects and create Knowledge Base documentation as solution archive through SharePoint
Perform LAN WAN Administration (Routing, VLAN, DNS, DHCP, VPN, FTP and other network management)
Upkeep and maintain Microsoft Dynamics Great Plains, Dynamic CRM and SQL environment
Work with baseline security practices both at the core and endpoint levels
Maintain and secure firewall and VPN services
Monitor server application logs; troubleshoot and optimize systems as needed
Administer voice network using Digium Switchvox PBX system and Aastra IP phone
Ensure hardware and software licenses inventories are current and up to date
Ensure Server virus protection and other security applications are up to date; definition updates are being deployed across the computer network
Attend and complete all associated helpdesk calls; ensuring proper resolution and maintain log
Make changes to Wesbell web platforms, and maintenance of wesbell.com, wbvoice.com, wesbellfulfillment.com and wesbelltelstore.com
Test and deploy server/device software/firmware updates as they become available
Work with baseline security practices both at the core and endpoint levels
Maintain and secure firewall and VPN services
Maintain, inventory and provide support on mobile devices
Research hardware and software trends and fixes
Make changes to Wesbell web platform and maintenance of it
Keep current with new software and provide user-friendly effective training to end users
Liaison with vendors to ensure IT supports and services
Region covers - Three locations in Ontario and one in Quebec City, and one in North Carolina US offices for installations and technical maintenance
Systems Administrator, Information System Center (ISC) Aug.2008 – Aug.2013
US Department of State (US Embassy Dhaka, Bangladesh)
Diplomatic Mission of United States, http://dhaka.usembassy.gov/
Administered Active Directory of 600+ users and 450+ computer accounts in Windows 2008 environment. Maintained file/folder permissions, resource security, and user groups
Administered over 150 user accounts in Blackberry Enterprise Server
Actively participated in the migration of 450+ computers from Windows XP to Windows 7 using Symantec Ghost Solution Suite. Performed Sysprep on Win 7 PC to change SSID/hardware keys
Designed computer network, device configuration, and monitoring system configuration
Installed new software releases, system upgrades, evaluated and installed patches
Performed system backup (tape, incremental backup) and recovery using Fastback Tool and Ultraback
Communicated electronically and in person with computer users to fix technical problems
Acted as a liaison between service providers (vendors) and Washington IT support team
Maintained and troubleshot computer systems, hardware, and other peripherals
Managed different sites and workspaces of Embassy SharePoint site, Updated web contents, created sites and pages in Embassy Website
Achievements
Provided MS Office Suite training to 200+ users and achieved Franklin Award as recognition in 2011
Developed a database for consular/visa section which assisted in reducing 60% workload on client's passport management process
Received Meritorious Honor Award (2012), Extramile Award (2013) from US Department of State
IT Support Executive, Banking (Application Support) Oct. 2005 – Aug. 2008
ONE Bank Limited, Head Quarter, Dhaka Bangladesh
Private Bank, http://www.onebank.com.bd/
Administered Banking Application Flexcube and user support that included more than 3,000 computer users located in 60 branches over the country
Performed database backup and maintained log of each backup and restore
Administered Internet banking and mobile banking application module
Extract data from banking application and generated reports for management
Maintained log of problems experienced by users and organized trouble ticket through application
EDUCATION
Bachelor’s Degree in Computer Science
as assessed by WES (World Education Services) 2013
CERTIFICATIONS
ComTia Security+ (Exam passed SYO-301), USA 2012
MCITP on Server Administration (Exam passed 70-640, 70-642, 70-646), Bangladesh 2012
PROFESSIONAL TRAININGS
CISCO Certified Network Associates (on going) in Sheridan College 2017
Training on LAN/WAN Management 2012
Implementing Ms SharePoint 2007 2010
Foreign Service Institute, Department of State, Washington DC, USA
Information Assurance (Computer Network Security) 2010
US Embassy Bangkok, Thailand
Application Support (Consular Software) 2009
US Embassy Cairo, Egypt
ELT Business Communication and Workplace Culture Program 2013
WoodGreen Community Services, Canada
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