Quality Assurance Project

Senior Quality Assurance Analyst

SUMMARY:

Quality Assurance professional with over 6 years of experience in Application Software Testing, Quality Assurance and 10 years in IT Development within Wealth Management, Financial, Insurance and Health domains

Proven success in Fortune 500 Company to plan and execute end-to-end test process for complex enterprise to improve the reliability and performance of critical application

Result-driven Software QA Engineer with a solid knowledge and extensive expertise in manual and automated software testing methodologies and approaches

Experience in performance of Functional, Smoke, Integration, Regression, User Acceptance, GUI, Performance and Back–end testing of Client-Server and WEB Based Applications

Emphasis on quality assurance analysis, design and preparation of the test strategy, creation and execution of the Test Plan and test cases

Analyze requirements, planning testing process, executing black box, gray box testing, manually and automated, data and functionality testing, analyzing and reporting issues, discrepancies and results

Proficient in review of all kind of testability documents like requirement specification, functional document, conversion of the requirements document into detail test plan, test scripts.

Ability to work effectively under stringent timeline with global teams and business partners. Result-oriented, adaptive, innovative, enthusiastic with excellent interpersonal and communication skills

PROFESSIONAL EXPERIENCE:

FOREX CAPITAL MARKETS (FXCM), LLC, New York, NY 05/2014 – Present

Software Quality Assurance Engineer

FX Office is the Back Office/.NET supporting database interface for the FX Trading System for various types of global users and their accounts. Application provides admin users the ability to create and manage client accounts, suspend/resume or transfer accounts, edit usernames and passwords, and generate a multitude of reports

As a Team lead refine existing and develop new quality assurance processes and procedures

Optimize testing processes by mitigating and identifying new risk of the project throughout the full SDLC. Define testing approach to support risk mitigation strategy

Review and analyze newly submitted specifications from BA to ensure functionality implementation is covered properly by business rules and provide feedback to address found issues. Analyze Gap Analysis between test cases and requirement

Conduct daily standup meetings for my team and communicate daily priorities and goals

Test and run FXRE report application and APIs for all types of users on different browser versions (IE, Firefox, Safar and Chrome) across multiple platforms, validate all transactions and calculations

Experience in writing automated test scripts for various FXO reports modules using HP Quick Professional (UFT)

Perform various types of testing including smoke, black box, functional, integration, end-to-end and regression on Windows and WEB applications

Perform verification of web parts functionality as well as workflow functionality verification with various roles and access rights for SharePoint application

Support testing environment in both Waterfall and Agile methodologies

Design, create and execute test scripts manually and using automated tools based on business requirements utilizing HP ALM and Jira. Identify and track defects in bug tracking system to resolution.

Create and maintain traceability matrix, various testing checklists, prepare status report for testing activities, and propose process improvement. Analyze, track, and coordinate defect resolution. Analyze test results to identify root cause of issues

Prepare scenarios for UAT in appropriate environment. Support operations team in post-release monitoring activities

Utilize Oracle SQL Developer to generate SQL queries for data analysis and data verification

Liaise among PM, BA, developers and QA teams to address outstanding issues and achieve bug-free implementation

Present overview of new functionalities to members of other groups

EXPRESS SCRIPTS (IBM), Franklin Lakes, NJ 05/2013 – 05/2014

IBM Quality Assurance Analyst

MFS -Services is a Medical/claim application that required the merger of two separate processing platforms (MEDCO & ESI) for the new Payable Dynamic MAC (Maximum Allowable Cost) Process. The process built dynamic rules around MAC in order to select the optimal price and maximize return. This entailed applying real-time rules during adjudication and utilizing each client’s specific guarantee to manage their ingredient cost against those targets.

Worked with on-site and off-shore teams, SME, Business analyst/Product owners to gather requirements in order to analyze these requirements for feasibility and test completion

Was responsible for estimation of testing effort, test case creation, execution, defect tracking and QA signoff utilizing

HP ALM

Performed functional, regression, full volume system and end-to-end manual testing

Participated/led test output review call and scheduled traceability meetings

Processed medical and pharmaceutical Claims and tested the benefit of the Claims in CICS region

Performed XML testing using Altova XML Spy and Mainframe services by using MTF, Soap UI tools

Provided technical guidance on mainframe to team members

Analyzed, tracked and reported all issues that occurred during the project cycle

Utilized SQL to validate user screen output against database

Utilized automated JC2 in- house tool to capture, maintain and execute Java scripts against Eligibility, Client Profile and Processing Point of Sale (POS) and Medical claims systems

UBS FINANCIAL SERVICES, New Port, NJ 08/2010-11/2012

Sr. Programmer Analyst/QA Analyst

As a member of the team, participated in the design and development of the Cost Basis Reporting & Analysis project (COBRA). Project involved the tracking and reporting of all financial movements affecting cost basis. These movements were sent to a vendor application for further processing and the tax lot picture returned to UBS for use in various downstream applications. The Cost Basis Service application supports 52 separate applications within UBS.

Designed, Developed and Implemented a CICS/DB2 process for both audit and processing purposes. This process captures all transactions flowing through the real-time system and provides sequencing for later processing

Developed and implemented programs and processes utilizing VSAM, CICS Channels and Containers, DB2 and MQ Series using CICS Plex System Manager

Coded promotion and verification of local/DEV/QA and Production environments

Optimized existing code by identifying and rewriting inefficient subroutines, reducing processing time by over 75% for some jobs

Provided troubleshooting for application in production

Designed, developed, tested and implemented Event Recorder process that provides a log of all error messages received from different application services

Provided test case execution and defect reports submitted to project management for each release using HP ALM tool

Liaised among business, developers, QA team and users to address outstanding issues

CITIGROUP, New York, NY 06/2008 - 12/2009

Consultant, Senior Programmer Analyst

Worked on modernization of Electronic Entitlement Review Process and acted as the programmer/project leader for the data security group user community and Program Management Office. Daily tasks included coordinating and participating in the analysis, organization, coding, testing, and writing technical specifications, auditing and implementation of each project phase. Software used: Top Secret Security (TSS), RACF, and Role Based Access Control (RBAC) and web Single Sign-on.

Researched Top Secret and RACF permissions for Role Based Access System (RBAC’s)

Analyzed TSS Profiles and RACF Groups for unreferenced entitlements based on various date ranges and item classes

Designed, coded, tested and implemented various COBOL II/DB2, CICS modules for domestic and international data feeds to the Citigroup Enterprise Entitlement Review Systems (EERS) utilizing REXX scripting

Created a cross reference methodology for comparing individual user security access across different LPARs

Integrated eTrust Cleanup reports from all production LPARs into Glossary database using REXX card and Oracle RDBMS

NEW YORK LIFE INSURANCE CO, New York, NY 01/2008 - 05/2008

Consultant, Senior Programmer Analyst

Worked to support the Testing Competency Center for the Client/Enhance Masking Data project. This project was an enterprise-wide application that cleansed production data and made it available for business confidential purposes. The Cleanse and Enhance Testing Data ETL project was intended to provide an automated re-usable method to extract the required production data.

Analyzed data type to create method selection matrix of identifiable information to be masked

Performed creation of metadata code to automate for MVS extract and load programs, compilations, and processing jobs

Coded, tested and implemented exit modules using disguise technique for each data element to be protected for Cleanse & Enhance Test Data project

Interacted with users and business analysts, conducted a Corporate Compliance interview to identify and inventory sensitive data in selected applications

UBS FINANCIAL SERVICES, New Port, NJ 01/2001 - 08/2007

Senior Programmer/Analyst

Participated in design analysis coding and implementation of major lending back-end applications that identify lending opportunities and provide customized lending solutions to UBS clients. The applications calculated total client portfolio and potential line of credit for eligible accounts in the firm and stored information in a manner that other applications and platforms can retrieve and display data on security, account or client level.

TECHNICAL SKILLS:

Operation Systems: Windows /XP/, Mac OS, Unix

Testing Tools: QTP (Quick Test Pro), HP Quality Center, HP ALM, Jira, Confluence

Architecture: FXOffice, FXTS, FXDS, FXRE

Databases: Db2 (SPUFI, QMF), Oracle, SQL Server 20005/2008

Software: File-Aid, Intertest, Syncsort, TSO/ISPF, MQ Series, Changeman, Outlook, Platinum Utilities, Altova XML Spy, Soap UI, SharePoint

Languages: XML, SQL, VB Script, Cobol II, OS/JCL, VSAM, CICS (Command Level)

Network Protocols: TCP/IP, FTP, HTTP, HTTPS, NDM

Browsers: Internet Explorer, Firefox, Chrome, Safari

Packages: MS Office 2000/XP (Word, Excel, PowerPoint) Visio

SD Methodologies: Agile, Scrum, Waterfall

Education:

BS in Computer Science

Polytechnic college

Training & Certifications

Scrum Master Certificate (SMAC) – International Scrum Institute

Project Management training

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