Customer Service Sales

Alicia Hedden

Phone: 905-***-**** Email: ************@*****.*** Address: 100 Quigley Rd., Hamilton, ON

OBJECTIVE

To secure the sport marketing position. This position would allow me the opportunity to gain hands on knowledge and understanding while utilizing my many transferable skills as well as my passion for sport.

EDUCATION

Humber College

Sport Management, Advanced Diploma, April 2017

EXPERIENCE

Supervisor, Crawfords Garden Centre March ’12- Present

Entrusted to manage the store and a staff of up to five people on a daily basis

Communicate positively with staff and customers: providing staff with assistance/ direction and a focus on excellent customer service

Staging and maintaining the visual appearance of the store; increasing sales

Dealing with customer inquires of any nature and finding an appropriate solution

Sales Assistant Intern, Rogers Sportsnet January ’17- April ‘17

Supported the sales team: couriered packages, exported contracts on S4M, maintained and organized guest lists for high profile events

Gathered information and prepared weekly dashboards to be sent to internal staff and clients

Aided in the preparation of events and was on site day of

CERTIFICATIONS

Smart Serve certified

CPR and AED certified

High Five Sport certified

NCCP Multi Sport Coaching certified

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate