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Customer Service Home Health

Location:
Miami Beach, FL
Posted:
June 27, 2017

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Resume:

Objective

self-motivated and detailed oriented professional, capable of translating complex issues into action plan. excellent administrative, management and communication skills that allows me to provide outstanding operational support that motivates those who work around me to maximize their potential. oriented quickbooks professional with diverse experience in banking, taxes, International Trade, Medicare/ Medicaid billing analysis and Proficiency in Excel.

Experience

CallPal App

Senior Accounting 2015 2017

Create estimates, sales order, invoices, customer files, enter sales receipts, change item prices, create statements, receive payments, make deposits, create purchase order, pay bills, write checks, conducts a monthly reconciliation for all bank accounts, review and reconcile payroll bank statements and payroll breakdown, prepare financial reports for CFO, verifies accuracy of data posted by review the general ledger, review and approve checks before submitting to director of finance for signature, work with vendors, suppliers and customers to resolve discrepancies and confirm payment, reconcile A/P, A/R, analyze and audit banking statement, invoices and transactions,

Galloway Home Health Care, Miami

Medicare Biller/staff accounting 2009-2015

Using procedure codes data to produce and submit claims to insurance companies, working with home healthcare providers and patient to get claims processed and paid, assisting case manager and accounting supervisor to ensure that the routine and daily claims are ready to submit properly, collecting and processing all claims relating to Medicare and Medicaid billing. correct and resubmit claims that have been rejected, analyze and resolve billing discrepancies and collections, Oasis transmission file,, maintain billing system, carryout billing, reporting activities to specific deadlines.

NEW HOME HEALTH CARE

Medicare Biller/staff accounting 2005-2011

Responsible for collecting and processing all Medicare claims, prepare pre-billing, billing, transmit and make conciliation using CMS and Medicare Software, ensure all required documents are in office prior billing,; using IVANS Software to bill, to correct and resubmit,, work QuickBooks to create customers, vendors, payroll and make report to Accounting department, Oasis transmission file,, maintain billing system, carryout billing, reporting activities to specific deadlines.

LTC. PROFESSIONAL HOME CARE.

Medicare Biller/staff accounting 2001-2009

Using procedure codes to produce and submit claims to insurance companies, responsible to collect and processing all Medicare claims, prepare pre-billing, billing, and transmit claims, make conciliation using CMS and Medicare Software, ensure all required documents are in the office prior billing, report payments and problems related with billing; using IVANS Software to bill to correct and resubmit claims, analyze and resolve billing discrepancies and collections, maintain billing system, carryout billing, reporting activities to specific deadlines.

COMPANIA FRUTERA DE SEVILLA 1993-2000

International Department Director

Import and export Director, Responsible for customer service, internal documentation of assigned shipments, working with Import and Export companies to arrange shipments, contact Air cargo to arrange Import and Export Space, local transportation in order to move merchandise to ports. Prepare packing shipment list, invoices, custom documentation, origin certificate, and shipment documentation, bill of landing, ability to follow and understand the Law of Landing, letter of credits, direct transfer, negotiate currency, experienced in understanding all the requirements in regards to International Trading .Pre-advise handling, responsible for managing commercial terms of freight, arrival confirmation and pre-alert details confirmation, transfer files to brokerage and/or process for import and Export clearance, assist the day-to-day operations of the Import and Export departments to ensure that customer requirements are met, close bills of landing, and ensure that file contains all necessary document copies in proper sequence, identify lost cargo and notify respective parties in a timely manner.

BANK CALDAS/BANK INDUSTRIAL. COLOMBIA

Customer Service 1991- 1993

Responsible for developing new relationship, maintain the existing customers with great emphasis on bringing new customers to the bank, and provide efficiency, effectiveness, and productivity, open accounts, accounts reconciliations and resolve any issues, resolve discrepancies,, assist in the preparation of documents for various departments and auditors, major tasks include the processing of transactions, reconciliations etc.

Education

Universidad Cooperative de Colombia 1991 - Degree in Economy

Escuela Tributaria de Colombia 1982 – Accounting and tax Technician

Skills

Ability to understand all rejected codes relating with billing and being able to resubmit accurately multitask efficiently . Proficiency in QuickBooks, A/R., P/R, Payroll, and Tax preparation and good organization skills. Extremely proficient in medical billing programs such as IVANS Medical Software, CMS Medical Software, Home Care Software 2000 and Allscript Home Care Software Proficient in all Microsoft programs Word, Excel, Power point .Fluent and literate in Spanish and English .Ability to keep calm under pressure while maintaining a sense of humor in difficult situations. Versatile and Flexible personality that helps contribute to a good work environment. Ability to understand the internal system of a company and successfully find ways to provide alternatives and solutions to problems



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