George Puente

*** ****** **.

Euless Texas

956-***-****

ac01j4@r.postjobfree.com

Objective: Obtain an interesting position with a growing company utilizing my knowledge, skills, and professional experiences with room for advancement

Experience:

DHL Supply Chain

Technical Systems Supervisor 06/2016 – Present

Responsible for transitioning the day to day operations of the Zebra Technologies

Reconfiguration center.

Subject matter expert in customizing Zebra printers to customer specific requirements

Responsible for creating SOP’s and work instructions to be used by associates.

Maintain and configure PC’s and test equipment.

Create a work flow and standardized all production lines regardless of complexity and size

Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.

Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.

Establish work procedures or schedules and keep track of the daily work in order to meet KPI’s

Hewlett Packard

Service Delivery Engineer 01/2013 - 2/2016

Diagnosing and resolve hardware, system software, and network problems.

Responsible for database management and strategies including the installation, configuration, administration and maintenance of network systems

Hands on experience working as a Field Service Engineer

Maintain and configure HP VLS storage array

Diagnose and troubleshoot HP 3Par systems array

Maintain and configure HP Proliant server series

Configure and install hardware and software on PC’s and servers & Printers

Analyze complex logs and determine course of action for hardware repairs

Troubleshoot and repair network and personal printers

Setup and maintain VMware virtualization software

Cellular One

Network Technician 04/2010 - 01/2013

Configured TCP/IP network for secure and reliable operation

Maintained and configured Shortel VoIP telephone Systems

Maintained and configured DNS, DHCP and Static IP Servers

Configured and maintained Active Directory for new and obsolete users and permissions for PC’s and Users

Offer technical support for LAN/WAN operations

Maintain and troubleshoot network systems including but not limited to Cisco Routers and Switches as well servers

Motorola Inc. McAllen, Texas

Principal Technician Lead 07/1997 - 09/2009

Analyzed data processing requirements.

Planned data processing system that would provide system capabilities required for projected work loads

Wrote, designed and produced Standard Operating Procedures as well as work instructions

Developed layout and installation of new system or modification of existing system

Was instrumental in the implementation of 5s, Lean and Six Sigma methodologies

Trained and managed 15 associates Lean and Six Sigma principles and achieved significant improvements in their productivity

Analyzed information to determine, recommend and plan layout for type of computers, peripheral equipment and modifications to existing system

Responsible for maintaining Windows 2003 servers as well as FTP and DHCP servers.

Education:

Colorado Technical University Colorado

Computer Science Expected Graduation 2017

Languages:

Proficient in English and Spanish

Summary of Qualifications:

Trained in Six Sigma and Lean manufacturing methodology

Familiarity with ISO 9001 principles and concepts

Outstanding ability to interpret electronic circuits and schematics

Proficient in the use of Agile and Oracle warehouse management applications

Proficient in Office applications

Certified in managing Windows server 2003- 2013 environment

Experienced in the use of TCP/IP protocols

Extensive knowledge of FTP, TFTP, and DHCP servers

Extensive knowledge of LAN /Wan wireless networks and infrastructure

Extensive knowledge of network security standards

Extensive knowledge of wireless security standards including wireless intrusion protection systems

References: Available upon request

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