Ahmed Mohamed Mohamed

Mobile: +201*********

Address: ***, ****** **, *** ********, 5th neighborhood, 6th October City.

Email: ac01gg@r.postjobfree.com

Objective

A multi-skilled IT manager with good all-round supervisory and technical expertise. Very capable with a proven ability to ensure the smooth running of ICT systems and to provide IT services that will improve the efficiency and performance of a company. Extensive practical knowledge of complex systems builds, hardware and software testing, PCB testing, network support, technical support and computer repairs. Looking for a new and challenging managerial position, one that will make best use of my existing skills & experiences also further my personal development.

Personal Data

Date of Birth : 5/9/1984

Place of Birth : Cairo, Egypt.

Nationality: Egyptian.

Gender: Male.

Marital Status: Married.

Military Status: Exempted.

Computer Skills: Excellent.

Education

First University Degree: B.Sc. Engineering.

University: 10th Ramadan High Technology Institute.

Faculty: Engineering.

Major: Electronics & Communication Engineering

Graduation year: 2006

Grade: Excellent.

My order: Third/90.

Project name: Optical CDMA Network.

Graduation Project: very good.

Experience

Current employment

Logistics Company- Agility

IT Manager May 2012 - present

Responsible for the day to day IT requirements of the company such as user management, trouble shooting, help and advice. Maintaining desktop applications, local area networks, IT security and telecommunications.

Duties:

- Managing a team of 6 members.

- Strengthening the IT infrastructure through to implementing new technologies.

- Responsible for hardware and software installation, maintenance and repair.

- Update and manage ERP system to ensure it provides company with proper business solutions and accurate results.

- Analyze ERP data processing modules and identify areas of enhancements and improvements.

- Provide ERP procedures and reports to identify and resolve data integrity issues.

- Performing routine audits of systems and software.

- Developing & maintaining the company IT systems, software and databases.

- Recommending and implementing improvements and efficiencies.

- Having excellent time management, confidentiality & communication skills.

- Having strong IT, commercial, planning and budgeting skills.

- Management of server software and associated backup routines.

- To evaluate, test, advise, train and support I.T. related projects.

- Procurement of IT hardware, software and maintenance products & services.

- Responsible for the recruitment and training of new staff.

- Writing documentation for ICT procedures, security and disaster recovery.

- Maintaining documentation of changes regarding users, functions & systems.

- Managing the internal & hosted network infrastructure including: firewalls, servers, switches and telephony.

- Managing CCTV and security systems.

Logistics Company- Agility

Senior Network Engineer October 2008 – May 2012

Duties:

- Serves as the point of contact for all user/customer issues, coordinate implementation and maintenance issues.

- Responsibility for assigned enterprise wide maintenance procedures such as daily backup of file servers and networked workstations.

- Serves as mentor to technical support staff on all network related aspects of the department’s technology architecture.

- Serves as team leader on assigned projects.

- Assists with the overall procurement process by specifying network hardware and software and obtaining vendor quotes.

- Assists with the establishment of network security policies. Implement security policies and department’s networks.

- Installs, administer, and maintain local area and wide area networks.

- Maintains various networked applications.

- Analyzes computer automation need and recommends department standards for hardware and software providing feasibility and cost analysis of automation needs.

- Diagnoses network problems and initiate repair working with vendors to resolve technical questions.

- Tests and evaluates new software and hardware.

- Assures all installations are in accordance with manufacturer’s specifications.

- Installs and maintains networked personal computers, servers, networks, and associated networked peripheral equipment and ensure proper set-up.

- Install operating system and application software and associated upgrades.

- Disassembles systems and networks and relocates as required.

- Communicates user errors and explains steps to avoid similar problems in the future providing demonstrations and hands-on training on computer related topics.

- Provides telephone support to user’s questions.

- Performs preventive maintenance as needed advising and training on-site personnel in proper maintenance procedures.

- Assists in planning for both new and replacement equipment and software purchases.

Previous employment

Software Company- Etesalat Innovation.

Technical Support Engineer August 2006 – October 2008

Duties:

Install Implement and maintenance call center, voice application and call account software.

LANGUAGE

Arabic: Native language.

English: V. Good.

Certification

- ITIL

- Cisco Certified Network Administrator “CCNA”

- Cisco Certified Network Professional “CCNP Routing”

- Cisco Express Foundation Field Specialist certified

- 2 MCTs Microsoft certification

- Oracle Associate Administrator “OCA”

Previous Training

- Integration of Business Processes in ERP SAP TERP10

- ITIL

- Oracle DBA

- PMP

- Financial SAP

- CCNA (routing & switching)

- Voice Cisco Express

- Cisco Express Foundation Field Specialist certified

- MCSE 2003, MCITP Enterprise 2008

- Exchange 2007

- VMWARE

- CCNP (Routing)

- MS SQL

- PHP Essential

- Strategic Planning and Decision Making

- Time Management

- Problem Solving

- Business Writing

- Team building

Personal Skills

Decision making.

People skills.

Leadership skills.

References available upon request

Contact this candidate