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Test Cases Technical Support

Location:
San Jose, CA
Posted:
June 27, 2017

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Resume:

TINH V NGUYEN Cell: 408-***-****

***** ******** *** *** ****, CA95127 Email:ac01fm@r.postjobfree.com

SUMMARY:

10+ years of outstanding track record as a lead in Systems, Hardware, black box, white box QA, system integration and automation engineering

Excellent in working under fast paced environment to fulfill release on time, with good written & verbal communication skills; Self-Starter and Team Player

Experienced with variety types of testing methods such as Sanity, Integration, Regression, System Testing, and User Acceptance Testing

Created test plan, test cases, strategy, and execution test scripts for PoC projects using new technologies

Experienced with Ranorex to create automation test framework and test cases scripts (record & playback function, creation and management of object repositories)

Experienced with working in Agile, SCRUM environment, and Waterfall testing methodologies

Experienced in full SDLC (Software development life cycle) which includes System / Information Engineering, Software Requirements gathering, Systems Analysis and SW QA processes, SW testing, implementation, maintenance and documentation.

Experienced with writing test plans, test cases, design, test procedures and documentation for QA process test cases, test scenarios, test approach and set-up testing environments for blackbox, whitebox and automation testing

Comprehensive Web Application knowledge in Java, XML, HTML5, CSS, JavaScript, NodeJS, ReactJS, VBScipt, and CouchDB

Knowledge of networking and protocols (including TCP/IP and HTTP), different browsers, plug-ins, and settings

TECHNICAL SKILLS:

Operating Systems: Windows, OSx,

Mobile Platforms: Android, iOS

Basic understanding of: HTML, CSS, XML5,Java, JavaScript, VBscript, NodeJS, ReactJS, C#

Database & Tools: SQL, CouchDB

Networking: TCP/IP, FTP, HTTP, LAN, WAN

Testing Tools: Ranorex, Selenium Webdriver (limited knowledge)

Web Testing Tools: DOM Inspector

Virtualization Tools: VMware Player, Oracle VirtualBox

Bug Tracking Tools: Rally, Jira, TestRail

WORK EXPERIENCE:

06/2013-Present Software Testing Engineer, HP Inc., Palo Alto, CA

Tested HP Sprout Workspace application, Sprout Walk-Up Kiosk (PoC), Android Compability layer (ACL)

Worked with Business Development, Product Marketing, Platform, CV, APP, UX/UI design, hardware, SoftPaq, firmware and QA teams to deliver a quality produce to the end user.

Tested developers shelvesets for fixes before check-in

Validated user stories for new feature acceptance criteria before sending to PO acceptance

Automated daily integration builds with email report sent to the teams

Performed variety types of testing on the Sprout Immersive computing software engineering: automation, performance, acceptance, functionality, regression and stress tests

Tested backend licensing server running CouchDB

Tested Download WebInstaller package

Tested Google Analytics API account ID on Sprout applications and 3rd party apps to collect users data and generated custom reports

Worked on Sprout 1.0 2D & 3D Capture, DocScan, Gallery, and App Container

Worked on Commercial Sprout Kiosk customer can customization configuration, end session, add custom asset like video/image, text, Terms of Agreement (ToA), Configurator tool, packager tool, locksdown and deep freeze

Worked with Android developers and 3rd party vender on prove of concept (PoC) Android

Compatibility Layer (ACL) which allows Android applications to run on window platform seamlessly

Completed Test Management such as creating Test Plan & Test Case/Test Script different verticals.

Efficiently execute test cases across all functional areas of the products and finding root cause

Validated user interfaces for conformity & product features for functionality and usability In addition, perform backend testing for data validation via Data Virtualization Technology, Web service etc..

Set up automation test cases and built automation scenarios for Sanity, functionality, stability, robustness, stress, performance and Regression testing

Debugged and modified Ranorex scripts and user code (C#) and driver scripts (VB)

Participated end-to-end testing throughout multiple test cycles until release

08/2012-05/31/2013 Software Testing Engineer, Intel Inc., Santa Clara, CA

Tested Intel Graphics Media Accelerator HD drivers on multiple platform Sandy Bridge, Haswell, and Skylake processors

Validated display output sync with HDMI, DP, VGA, miniHDMI, S-video, Composite and WIDI ports

Worked with issues related with driver reported by companies (Google, HP, SamSung, Nokia…)

Tested Intel Graphics driver on embedded systems, mobile phones, personal computers, workstations, and game consoles environments

Performed Video bios and firmware testing memory timing, operating speeds and voltages of the graphics processor (overclock)

Tested driver environment on large sized LCD/LED monitors or TVs for different formats playback supported

Verified electrical noise, image distortion, sampling error pixelated, display pixels and frame drop

Involved in creating test plan, test cases, Smoke, functional and Regression testing

Communicated status frequently in daily Scrum and release planning

Conducted root-cause analysis and track defect resolution to completion

07/2009 – 07/2012 Senior Systems Engineer, Quantum3D Inc. San Jose, CA

Integrated IDX rack servers daisy chain fly simulation multi rack interchangeable for customer companies such as Boeing, Lockheed Martin, KSSI and AMCE

Used a variety of tools to perform unit testing, regression testing, automated builds, and source control

Configured Ardence and Citrix virtualization technology private and share virtualization

Installed software update bios, firmware, RAID1-5, sensors, PVT, patches, download WW database, functional test, virus scan, sys-prep, licensing and documentation

Provided Technical support to customers such as Lockheed Martin, Boeing, KSSI, AMCE, field services and operation labs

Built and test ExpeditionDI Immersive training simulation systems which soldiers wearable simulation use for team training communication before deployed on a real mission using virtual machines

Embedded systems testing I/O, loopback, stress test Linux and windows OS

Created customer Linux OS images and application packages

Programmed Xilinx FPGA, CPLD, Aardvard, I2C, EDID, and PSOC, DOS

Worked with embedded systems provide following output interface audio, Bluetooth communication, video capture, water resistant, and hot and cold chamber burn-in

Experienced database server raid level 1-5 setup storage data loss prevention

Experienced debug PCB board components level using ohmmeter, oscilloscope, & schematic

Provided technical support to support/field engineers customers site to resolve critical issues

EDUCATIONS: San Jose State University: Bachelor of Electronical Engineering

CERTIFICATIONS: RF & Microwave Engineering

CCNA, Security+, A+

VISA STATUS: U.S. Citizen



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