SONIA RONACHER

917-***-****

ac01du@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Fluent in Spanish and English, both in verbal and in written. Relevant experience of delivering bilingual interpretation, translation and communication services. Strict adherence to the Code of Ethics for Interpreters. Ability to work efficiently with a wide range of people from various backgrounds. Excellent customer service and communication skills. Clear enunciation and pronunciation. Pleasant/professional voice and polite forms of expression. Can maintain order and adjust to constantly changing conditions. Able to meet goals on or before deadlines. Able to work under pressure and handle different tasks simultaneously. Knowledge of MS Office. Excellent phone skills. Team player. Open to suggestions.

EXPERIENCE

June 2016 – present SPANISH INTERPRETER

Just Interpretation, New York, NY

Provide medical and social interpretation services for patients and health care professionals in hospitals and clinics

Assist during admissions, examinations, consultations, procedures and many other provider-patient encounters.

Assist clients in completing required medical forms

Promote professional interpreting standards adhering to the Interpreting Code of Ethics

2012 to 2016 BILINGUAL CUSTOMER SERVICE

E-Creations, Flushing, NY

Over the phone interpretation between sales department and Spanish speaking customers

Translate invoices, letters, and questions on the company website

General office assistance

2004 - 2005 ADMISSIONS COUNSELOR

DeVry University, Long Island City, NY

Answered inquiries received by the college via telephone, direct mail, internet and walk-ins Determined the needs of the prospective student and sold them the appropriate educational program

Provided costumer service to students through application and enrollment process

2002 - 2004 ADMISSIONS COUNSELOR

Plaza College, Jackson Heights, NY

Responsible for recruiting prospective students

Provided information about the college to students and their families

Provided costumer service to students through application and enrollment process

EDUCATION

January 2016 Hunter College, Manhattan, NY

Translation and Interpretation Certificate

January 1999 Touro College, Flushing, NY

Bachelor of Liberal Arts, Social Studies and Psychology

VOLUNTEER WORK:

2015 to present Medical Interpreter

New York Eye and Ear Infirmary of Mount Sinai - New York, NY

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