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Customer Service Manager

Location:
Thrissur, KL, India
Salary:
50000
Posted:
June 27, 2017

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Resume:

CURRICULAM VITAE

MANU PANIKKAVEETTIL

Panikkaveettil House,

Cheeuvaloor. P.O

Trichur..Kerala

Mob:812-***-****

E-Mail: ac01df@r.postjobfree.com

Career Objective

Seeking a suitable position where my past and varied experience would be fully utilized in a career opportunity and where making a significant contribution to the success or my employer will gain me career advancement opportunities

Creative, passionate and dynamic professional with a broad-based transferrable skill set in Office administration, Customer services and able to meet tight deadlines without compromising quality.

Job Profile

•Wide range of experience in Sales & Marketing, Office administration, Customer Services.

•Excellent interpersonal skills; capacity to relate to all levels of management, staff and customers.

•Dedicated to exceptional customer service; able to cultivate positive rapport and nurture relationship by offering service beyond expectation.

•Recognized for outstanding work ethics, integrity, thoroughness and commitment to corporate goals.

•Skilled in developing excellent interpersonal relationship with clients and team members

Key attributes

•PERSONAL QUALIFICATIONS

Very pleasant, Courteous and highly motivated person, display honesty and integrity at all times. Highly and attendance and punctuality are at a high standard.

•ABILITY TO LIAISE

Good awareness and ability to communicate with a variety of people from all levels, also a confident and effective communicator and an extremely positive attitude to my work.

•ACCURATE AND ABLE TO MEET DEADLINES

Can meet time critical deadlines and my presentation skills are to my personal best.

•WORKING ON MY OWN INITIATIVE

Good communication skills and experience of producing a dissertation as well as various other new ideas, this means that I could work confidently by myself as well as with a team.

•DEVELOPING MY SKILLS

Always prepared to learn new skills and excellent at applying myself to any tasks which are new to me.

Summary of Experience

2012- Till Date :

Business In charge

KMK Traders, Thrissur, Kerala, India

2011-2012 :

Manager, Teckbram Capital Pvt. Ltd

Chennai, India

2008-2011 :

Operation and Marketing Manager

Streamline Trading and Contracting, Doha Qatar

2005- 2008 :

Accountant with Mannai Holidays, (Division of Mannai Corporation), Doha Qatar.

Area of Key Responsibilities Held

•Preparing asset, liability, and capital account entries by compiling and analyzing account information.

•Preparing credit notes, Billing and Invoicing and Stock inventory

•Prepare payments by verifying documentation, and requesting disbursements.

•Preparing invoice and credit notes for Credit control department

•Summarizing current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.

•Develop special financial reports by collecting, analyzing, and summarizing account information and trends.

•Maintain customer confidence and protects operations by keeping financial information confidential.

•Preparing Management reports

Educational Qualifications

•B Com with Computer Application

•Vocational Higher Secondary with Office Secretary-ship

Language

•English

•Hindi

•Malayalam

Computer Proficiency

•Tally

•Peachtree

•Microsoft Word, Excel and PowerPoint

Personal Skill

Very pleasant, Courteous and highly motivated person, display honesty and integrity at all times. Highly and attendance and punctuality are at a high standard.

Developing My Skills

Always prepared to learn new skills and excellent at applying myself to any tasks which are new to me.

Strengths

•Having good observation and analytical skill

•Aggressive and innovative approach and having a desire to do something better than existing

•Quick learner and a team player

•Enthusiastic, eager to learn. Always has a positive attitude

•Comprehensive Problem solving abilities

•Punctual, self-motivated and dedicated to the job

•Hardworking and responsible

Areas of Interest

•Administration

•Sales/Marketing

•Any Other Suitable job

Hobbies

Surfing Internet, Music, Traveling

Personal Details

Date of Birth : April 06, 1985

Nationality : Indian

Passport Number : L6114211

Declaration

I hereby confirm that the data furnished above are true to the best of my knowledge.

Place: Yours Sincerely

Date: Manu Panikkaveettil



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