Manager Engineer
Resume:
Johan Olivier – Technical consultant and Senior Network Engineer
Address: * ***** ******
Randpark Ridge
Randburg
2196
Gauteng Province
South Africa
Mobile phone: +27-83-406-****
Email address: *************@*******.***
Skype ID: souskluitjies
LinkedIn: http://za.linkedin.com/in/olivierjohan
CAREER SUMMARY
Technical consultant and Senior Network Engineer with over 15 years of success in the field of Information Technology & Telecommunication.
Experience in network protocols, Firewalls and Communication Network design.
In-depth Cisco technology knowledge in design, administration, implementation and support.
In-depth knowledge of deploying and troubleshooting IP protocols.
Experience on layer3 routing and layer 2 switching.
Dealing with escalation problems and on-call support per rotation schedule.
Efficient use of Microsoft VISIO as technical documentation and presentation tools.
SKILL SETS
In depth knowledge of networking.
Excellent communication and presentation skills.
Positive attitude, confident, patient and polite.
Adaptive to environment.
Good analytical abilities.
Proven problem solving and troubleshooting skills.
High degree of accuracy and attention to detail.
Able to work independent and without supervision.
Team player - Working alongside other talented individuals and enjoy knowledge sharing and mentoring junior staff and members from other support teams.
Trusted by management work independent and without supervision.
ITIL Certified and actively involved in drafting of processes and ensuring that it well is executed.
Adheres to change control, Call SLA management and ensure compliance with Corporate and Regional Escalation Policies.
TECHNICAL SKILLS
Routing - Static and Dynamic (EIGRP, OSPF, RIP, BGP, PBR) routing protocols.
WAN technologies - MPLS, ISDN, ATM, GSM, Frame Relay, HDLC, PPP, MetroEthernet and QoS.
Switching - VLAN’s, VTP, Spanning tree, Port/Ether channel, SVI, ME and ASR.
LAN technologies - Ethernet, Fast Ethernet, Gigabit Ethernet, & 10 Gigabit Ethernet.
First hop redundancy technologies and failover - HSRP, VRRP, GLBP and BGP.
Security – Firewalls, ACL, NAT, VPN IPSec Tunnel, UTM, Port Security, TACACS.
Analysis and management tools - Cisco Works, NMS, Syslog, Netflow, LogMojo, Algosec, SolarWinds.
Hardware – PC’s, Printers, Monitors, Cabling, Cisco switch (Catalyst/Nexus), Cisco routers (7200/7600/GSR/ASR/CSR), Cisco PIX, Fortinet (Fortigate/Fortimanager/Analyzer/WAF), 3COM, F5, RiverBed and HP.
Operating Systems - Cisco IOS, Fortinet, HP,Microsoft and Linux.
Application Software - Microsoft Office and third-party point of sale.
Network Tools - Cisco Works, IPSA, Wireshark and Microsoft Visio.
EMPLOYMENT HISTORY
1 March 2017 – present
JD Group
www.jdgroup.co.za
Company core business - Retail Services
Network and Security Engineer
Provide Network support, Security support and Installations for company Enterprise network consisting of more than 900 retail outlets/stores.
Responsible for redesign of current network (Including DR).
Performing security and full network audits, ensuring all configurations and devices comply with industry standards (for example PCI).
Upgrading and backups of Firewall and Router Firmware/IOS and configuration files.
Administrate F5 load balancing and Riverbed devices.
Serve as an escalation point for the Network operations team.
Provide after hour on call support as per a rotation schedule.
1 April 2013 – 28 February 2017
Dimension Data
www.is.co.za
Company core business - ISP Services
Technical Consultant and Senior Network Engineer
Tier 3 resource for the Rapid Response team. Responsible for providing Support and Installation services to company key accounts on all network levels for more than 6000 local and international customer sites.
Support Enterprise, Carrier and Wholesale client base.
Customer facing and focused- Experienced in working interactively with internal and external customers. Interact daily with Clients (including end users), internal Solution Architect and Project management teams provide clients with the best possible solutions.
Install, configure, support and upgrade Fortinet (Fortigate / WAF) and Cisco PIX firewalls.
Implementing security policies using ACL, Firewall, IPSEC, SSL, VPN, IPS/IDS, AAA (TACACS+ & RADIUS).
Configure and Support UTM policies, Site to Site VPN and Load balancing on Fortinet Firewalls.
Install, circuit turn-up, configure, support and upgrade WAN solutions for clients.
Install and support multiple WAN technologies for example DSL, Leased line circuits, Wireless circuits, Fibre, GSM, Virtual circuits (AToM) and MPLS.
Troubleshooting of complex WAN infrastructure.
Routing protocols EIGRP, OSPF and BGP.
Switching Technologies - vPC, VDC, First Hop Redundancy Protocols (HSRP), VSS, Etherchannel and Switch stack principles.
Implement and support end to end QoS on Data, VOICE and breakout interfaces.
Installation and support of Expand and Ipanima Accelerator/Compression devices.
Dealt with monitoring tools like SolarWinds and packet capture tools like Wire-shark.
Performing security and full network audits, ensuring all configurations and devices comply with industry standards (for example PCI).
Upgrading and backups of Firewall and Router Firmware/IOS and configuration files.
Serve as an escalation point for Tier1 and Tier2 team members.
Provide after hour on call support as per a rotation schedule.
1 January 2013 – 31 March 2013
FNZ
www.fnz.com
Company core business – Financial Service Platforms
Network Engineer
Responsible for all Network installations and support services on the company enterprise network.
Liaise with service providers (ISP’s) for scheduled changes and incidents.
Perform full network audit and analysis.
Presenting recommendations to IT forum and management.
Responsible for Aruba wireless role out at the company Head Office site.
Provide remote support to UK and Australia offices and data centres.
1 August 2007 – 31 December 2012
Dimension Data
www.is.co.za
Company core business - ISP Services
Senior Network Engineer
Day to day administration and troubleshooting on CISCO MPLS network.
Projects- Installations for new and existing Carrier and Enterprise clients.
Reconfiguration of existing solutions.
Creating new and administrating of existing third party-services and Internet breakouts.
Support and configuration of all network devices.
Install, circuit turn-up, configure, support and upgrade WAN solutions for clients. Multiple WAN technologies for example DSL, Leased line circuits, Wireless circuits, Fiber, GSM, Virtual circuits (AToM) and MPLS.
Troubleshooting of complex LAN/WAN infrastructure including routing protocols EIGRP, OSPF and BGP.
MPLS quality of service (QoS) configuration.
PIX and Fortigate Firewall administration.
Assist and train first level and other junior engineers.
After hours (second tier) standby support.
Call and SLA management.
Configuration via command line interface (CLI) and provisioning tools (MetaSolv).
1 September 2001 – 31 July 2007
UCS Solutions
www.ucs-solutions.co.za
Network Engineer
Day to day maintenance, administration and troubleshooting of MPLS network.
Support, configuration and installation of routers (PE & CE), switches (core, distribution & access) and access points.
Following change control process (ITIL).
Call and SLA management.
Responsible for managing Network backup stock and swap-out kit.
After hours standby support and core maintenance.
Projects- Installations for new and existing clients.
Network design- Design of Local Area Network solutions.
WAN and LAN support for retail clients - CISCO and 3COM platforms.
Setup routing for WAN connections.
Configuration of VLAN's, Sub interfaces, Trunk ports, Access-lists, and NAT rules.
ISDN dialup connections.
Wireless design, site surveys, installations, and support. Setup and configure point-to-point Wireless links. Wireless solution for Retail clients. Configuration and installation of CISCO WLSE and Wireless Domain Service (WDS) devices. Integration and configuration of CISCO ACS and Microsoft active directory services for secure authentication. Setup Symbol handheld scanners to authenticate to CISCO access points via static keys or PEAP encryption. Configuration of POE switches.
Line upgrades and configuration of E1 circuits.
Installation and support of Expand Accelerator and compression devices.
Administrating ACS server for RAS authentication.
Network management via CISCO Works.
VPN- creating new VPN user accounts and administration of CISCO VPN access via concentrators.
Administrating CISCO PIX Firewalls and FWSM on CISCO 6509 (PIX Blade).
Investigating traffic flows and line utilization (Netflow information).
Enabling port SPAN for LAN fault finding (Observer Sniffer software).
Router, switch and AP (Access Point) IOS upgrades and password recovery.
Domain account administration – Active directory permissions / Exchange.
Linux – create and administrate Internet accounts and file access.
Installation and configuration of Backup software on Exchange and file servers.
Onsite hardware and software support – Supporting MS Windows NT platforms and MS Exchange server.
Onsite Desktop repairs and installations (Hardware and software).
Setup LAN connectivity – configuration of interface cards (NIC), switch / hub connections and file and print sharing.
1 July 2000 – 31 August 2001
Rometek (PTY) LTD
Technician
Hardware installations and repairs for Servers, desktops, and Printers (Laser and Dot-Matrix).
Cabling and small Local Area network installations.
Point of Sale hardware support and installations for Cash registers, terminals, PC’s, scanners and other peripherals.
Point of sale software (Unsolved) support and installations.
Software support and installations for Windows operating systems (MS Win95, 98, NT) and applications (MS Office and Exchange).
1 August 1999 – 30 June 2000
L&M Computers
Technician
Computer hardware installations and repairs.
Servers and desktop support.
Printer repairs (Laser and Dot-Matrix).
Software support and installations for Windows operating software (MS Win95, 98 & NT) and application software (MS Office).
Setup e-mail and Internet access for clients.
Cabling and small Local Area network installations.
1 March 1998 – 31 July 1999
Technicare
Junior Project Technician
Desktop, server, terminal, printer, fax machine and monitor installations and repairs.
Hardware support for DELL notebook’s.
Software support and installations for Windows operating software (MS Win95, 98 & NT) and application software (MS Office).
Point of sale software support for retail clients - PEP Stores, Morels and Engen.
1 January 1998 – 28 February 1998
New Office Development Systems
Technician
Hardware installations and repairs.
Assembling Desktops.
Cabling – Installing small local area networks (UTP and serial cabling).
Hardware maintenance.
Software support and installations.
Loading MS Windows operating systems on desktops.
Installing MS Windows applications.
1 January 1994 – 31 January 1995
OVK (Oos Vrystaat Kaap)
www.ovk.co.za
Branch Assistant
Sales – Agricultural equipment (spares) and general hardware.
Managing and keeping stock levels.
EDUCATION
CISCO CCNP Certification
CISCO CCNA Certification
Juniper JNCIA
Fortinet Certified Network Security Administrator (FCNSA) Certification
Fortinet Certified Network Security Professional (FCNSP) Certification
ITIL V3 Foundation Certification
IELTS Certification
N+ Certification
A+ Certification
Computer Systems Engineering (S3)
Grade 12
ACHIEVEMENTS
CEO Award
Three times winner of “Employee of month” award.
Ten year service award.
Voice of the Client Service award
REFERENCES
Silke Kaiser
Connectivity Support Manager
Dimension Data (Internet Solutions)
*****@**.**.**
Tel:+27-11-575-****
Andre Lombaard
Security Infrastructure Engineer at Internet Solutions
Current employment - Performanta Group
********.*****@*****.***
Tel: +27-83-478-****
Dinesh Singh
Rapid Response Team Manager
******.*****@**.**.**
Tel: +27-82-933-****
Steve Anderson
Service Desk Manager at Internet Solutions
Current employment - Cape Operations Manager at Dimension Data
*****.********@**.******.***
Tel: +27-21-658-****
Marius Swart
Senior Operations Manager at Internet Solutions
Currently employment – Senior Manager at Comsol Wireless Solutions
***********@*****.***
Tel: +27-82-938-****
Hein Beukes
Senior Operations Manager at Internet Solutions
Currently employment – Delivery Manager at Wellington City Council
****@******.**.**
Tel: +64-21-268-****
Merrick Douglas
Network Support Manager at UCS Solutions
Currently self employed
*******@**************.**.**
Tel: +27-82-808-****
Aye-Htun Ohn
Fellow Network Engineer team member at UCS Solutions
Currently employment - Systems Engineer at CISCO Systems
*****@*****.***
Tel: +27-11-267-****
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