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Customer Service Manager

Location:
Corpus Christi, TX
Posted:
June 27, 2017

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Resume:

Sherri L Sterle

832-***-****

ac01bc@r.postjobfree.com

EXPERIENCE

CHANCES R - CORPUS CHRISTI, TEXAS

MARCH 2017 - JUNE 2017

BARTENDER

● Prepare and serve drinks to customers

● Mix ingredients such as water, soda, orange juice, etc to prepare drinks

● Operate register and verification machines

● Collect money and give change for drinks serviced

● Clean and sanitize bar and equipment and replenish supplies

● Reconcile nightly paperwork

Move-It Storage - Humble and Corpus Christi, Texas Sept 2015 – Nov 2016

Property Manager

● Recommend appropriate unit sizes and services based on customer needs

● Explain leasing process to the customer

● Sell merchandise (locks, boxes, tape, etc) to the customer

● Operate POS system and take payments

● Conduct daily audits and walk thru of facility and perform lock checks

● Prepare and make daily bank deposits

● Submit all invoices in a timely manner for payment

● Process daily, weekly and monthly reports

● Coordinate and conduct auction monthly (Online and in person)

● A/R Collections of delinquent accounts

● Provide coverage to other locations as needed

● Customer service to customer in person and on the phone

● Un-Haul Rental of trucks and trailers

● Sitelink and Web Self Storage software

BB Wolf’s - Stafford, Texas

August 2013 – Sept 2015

Bartender

● Prepare and serve drinks to customers

● Mix ingredients such as water, soda, orange juice, etc to prepare drinks

● Operate register and verification machines

● Collect money and give change for drinks serviced

● Clean and sanitize bar and equipment and replenish supplies

● Reconcile nightly paperwork

Labor Finders - Houston, Texas

March 2013 - May 2014

Office Manager

● Give quotes, get credit references and set up new customer

● Pay and schedule employees

● New hire applications/orientation

● A/R collections

● Post and deposit checks

● Answer phones

● Organize files

● Order office supplies

Speedy Cash - Houston, Texas

Jan 2009 to July 2011

SR Asst Manager & Collections

● Uphold customer service standards by providing excellent customer service

● Help build revenue and assist store manager with marketing

● Assist with making the scheduling, perform vault management functions, prepare deposits for the bank, order cash for the store

● Help with collections, train new employees, answer phones and assist customers

● Verify funds at the bank and collect on NSF checks

● Work with the Harris County Tax Assessor in becoming lien holder on titles

● Perform title audits of all Houston area stores

● Assist auto auction in gathering paperwork regarding the sale of vehicle. EDUCATION

Southwest Professional Institute - Houston, Texas

Paralegal -May 2006 (4.0 GPA)

Central Texas Commercial College - Dallas, Texas

Executive Secretary Certificate, June 1989

REFERENCES AVAILABLE UPON REQUEST



Contact this candidate