Medical Records
Resume:
Robin Sanders
Lenoir, NC *****
*****.********@*****.*** - 828-***-****
WORK EXPERIENCE
Utilization Administrator
Clay Wilson & Associates dba The Cognitive Connections - Hickory, NC - July 2015 to Present
Keeping up clinician's clients spread sheets daily, administering paperwork of Authorization for payment,
Maintaining client charts, scanning and uploading client charts in alpha flex system.
Contractor
CITP - Wilkesboro, NC - October 2012 to July 2015
Handle incoming calls for Lowe's hardware, working with store on fixing software problems over the phones with their copiers, cash registers, and other computer problems.
Switch Board Operator
New River Behavioral Healthcare - Lenoir, NC - August 2010 to September 2011
Handle multi line phones for New River Behavioral Healthcare Center. Scheduled doctor appointments.
Scanned and uploaded reports, and work with all office equipment required for front office at New River Behavioral Health.
Item Processing Specialist
Bank of Granite, Statement Rendering - Granite Falls, NC - January 2000 to October 2008
Processed all paper and online statements for all 22 offices of the Bank of Granite. Processed and filed checks for research.
EDUCATION
Caldwell Community College & Technical Institute - Granite Falls, NC
CERTIFICATIONS/LICENSES
Excel 2007
Certificate of Completion June 2009
Word 2007
Certificate of Completion June 2009
Medical Coding
Certificate of Completion October 2009.
Career Readiness Certification
In recognition of demonstrated skills in Applied Mathematics, Reading for Information, & Locating Information on August 2012
CPR/First Aid
The AHA Heart saver First Aid Program from October 2016 to October 2018
CPR/BLS
Heart Association Basic Life Support (CPR and AED) Program from October 2016 to October 2018
ADDITIONAL INFORMATION
SKILLS
Word (7 years), Excel (7 years), 10-Key (10+ years), Utilization Administrator (1 year), Switchboard (7
years), Medical Records (1 year), processing assistant 111 (10+ years)
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