Customer Service Human Resources
Resume:
*** * *** ** **********, Kansas, ***** 620-***-**** ac016x@r.postjobfree.com
Leeza Griffin
Clearwater, Kansas, 67026
ac016x@r.postjobfree.com
WORK EXPERIENCE
Farmers Insurance Company Olathe, KS
Senior Customer Service Associate Oct 2007 – Jun 2017 Responsible for timely and accurate completion of customer inquiries Utilizes good judgement and decision making with all assigned tasks Obtain loss reports from agents, insureds, claimants and all other applicable third parties and accurately enter them in the applicable claims system.
Respond to telephone inquiries regarding status of claims assigned. Regions Bank Summerville, SC
Head Teller Oct 1997 – Jun 2007
Enter customers' transactions into computers to record transactions and issue computer-generated receipts. Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds. Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
Identify transaction mistakes when debits and credits do not balance. Resolve problems or discrepancies concerning customers' accounts. Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
Trevecca Nazarene University Nashville, TN
Payroll Processor/Accounts Receivable Clerk Jan 1991 – Sep 1996 Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
Verify attendance, hours worked, and pay adjustments, and post information onto designated records. Process paperwork for new employees and enter employee information into the payroll system. Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents. Receive, record, and bank cash, checks, and vouchers. Reconcile or note and report discrepancies found in records. EDUCATION
TREVECCA NAZARENE UNIVERSITY Nashville, TN
Bachelors in Management of Human Resources
TRIDENT TECHNICAL COLLEGE Charleston, SC
Associates in Business Management
ADDITIONAL SKILLS
Ability to plan, organize and prioritize work
Excellent communication skills.
Strong work ethic
Teaching and training skills
planning and organizational skills
coaching and mentoring skills
care giving skills
customer service skills
120 S 2nd St Clearwater, Kansas, 67026 620-***-**** ac016x@r.postjobfree.com
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