Customer Service
Resume:
Phaedra V. Robinson
**** ****** **** #*** *******, Texas 77096
Phone: 832-***-**** Email: ************@*****.***
EMPLOYMENT:
CUSTOMER SERVICE SUERVISOR
Burlington Coat Factory
14412 Westheimer Rd
Houston, Tx 77007
TAWANDA WASHINGTON, Supervisor
Duties:
Training and assisting staff in adhering to company front end procedures.
CATERING ASSISTANT
WILLIAMS CATERING OCT. 2005 – PRESENT
CLYDE WILLIAMS, OWNER
HOUSTON, TEXAS 77042 281-***-****
Prepping foods and beverages according to daily schedule and/or customer order.
Fielding internal and external customers concerning orders, questions, concerns and recommendations.
Setting and breakdown of venue : cleaning, packing up equipment
Waiting tables and/or tending buffet station
Assisting management as directed.
CUSTOMER SERVICE COORDINATOR
T J MAXX OCT 2006 – JUNE 2013
SALLY CARLSON, STORE MANAGER
HOUSTON, TEXAS 713-***-****
Supervised and oversaw 15 to 20 associates in the performing of front end duties according to store policies and procedures.
Opened and closed registers.
Maintained cash drawer and register pulls.
Performed cashier training and performance maintenance
Assisted internal and external customers in purchases, complaints, returns, exchanges, questions and concerns.
EDUCATION:
SOUTHERN UNIVERITY AT NEW ORLEANS
New Orleans, La Jan. 2003 – August 2005 Major: Social Work No Degree
JIM HILL HIGH SCHOOL
Jackson, MS June 1988
Major: General Studies Diploma Received
*REFERENCES AVAILABLE UPON REQUEST*
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