Sales Manager
Resume:
Dustin R. Leighton
*.*******@*****.***
Cell: 832-***-****
Conroe, Texas 77301
PROFILE
An accomplished and well-rounded professional who is a proven performer thriving in building strong relationships, and managing performance objectives that consistently exceed expectations
SUMMARY OF QUALIFCATIONS
11 years of Luxury Automotive Parts Management within fast paced, high volume luxury automotive dealerships.
15 years of Customer Service experience
Superior Inventory and Team management skills
Professional Skills
Excellent computer skills including MS Office
Mercedes-Benz- Master Certified Parts Professional
NCM Parts Management I & II certified
NADA Parts & Service Management
EDUCATION
Houston Community College, Houston, TX August 2002 – September 2003
Business Management
WORK EXPERIENCE
Mercedes-Benz of The Woodlands The Woodlands, TX
Parts Manager April 2015-May 2017
Managed the daily operations of the Parts department and maintaining a $1.2 million inventory. This included planning and delegating daily responsibilities to the parts team, overseeing department finances including Accounts Payable/Accounts Receivable, and maintaining relationships with vendors to ensure proper inventory levels. Responsibilities also include launching and overseeing an online parts catalog and website with sales gross at $12k monthly, developing and implemented a perpetual inventory system to achieve high customer satisfaction levels, and improving inventory churn while reducing inventory overhead and obsolete parts. Other Duties included coaching and mentoring associates to exceed company sales goals, assisting other teams associates with accessories to best suite a customer’s needs, and ensuring associates were current on new policy and procedures.
Mercedes Benz of Houston-Greenway Houston, TX
Assistant Parts Manager May 2008-April 2015
Assisted the management team with the daily operations of the Parts department. This included managing a $6.8 million dollar inventory, and a team of 19 to 25 associates. Responsibilities also included reviewing and maintaining department expenses, placing daily orders to maintain the inventory levels. Ensured all Parts associates were current on required training.
Parts Counter Associate May 2006- May 2008
Daily activities included assisting retail and wholesale customers. Received and fulfilled parts orders for technicians. Received incoming, counted, and maintained daily stock orders. Prepared insurance estimates/quotes for vehicle repairs. Prepared Warranty and OE returns.
Academy Sports and Outdoors August 2005-April 2006
Footwear/Sporting Goods/Camping Department Supervisor Houston, TX
Managed daily department needs including recruiting and training new staff, stock control, and merchandising. Set target sales goals and implemented strategies to improve sales. Responsibilities included assisting with customer complaints.
The Home Depot August 2002-July 2005
Inventory Control Specialist/Gardening/Building Supplies Supervisor Houston, TX
Managed Inventory levels for forecasted vs. actual sales, large special orders for contractors, and daily and weekly perpetual counts on fast moving products. Collaborated with Store manager on budgets and forecasting. Implemented Point of Sale displays provided by corporate and merchandise vendors.
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