SOPHIA SUE JAMES
Alamo, TN ****1
suejames285@gmail. com
SKILLS
Microsoft Word, Excel and Outlook
Copier, scanner, electronic records
Accomplishments
Customer Service Awards
INTAKE COORDINATOR II/CUSTOMER SERVICE
INFUSION PARTNERS - Jackson, TN - March 2009 to February 2017
Answer phone, input data, insurance verification, authorizations, patient contact, knowledge of medical coding ICD-10, Microsoft Word, Excel, CPR+, electronic charts, collection, deposits.
FOSTER PARENT FOR SPECIAL NEEDS
Department of Children's Services - Trenton, TN - January 1996 to February 2003
Attended medical needs for foster babies born medical fragile. Involved in daily care, doctor appointments, hospitalization, parental supervision of visits, assist case managers in needs of babies including court appearances.
EDUCATION
DIPLOMA IN MAJOR BIOLOGY, MINOR MATH
Jackson Central Merry High School - Jackson, TN
September 1972 to June 1975
Skills
Medical Terminology, Microsoft Office, Supervisor, Excel, Medical Billing, HIPPA, Typing 40 WPM, 10 key calculator by touch.
AWARDS
CERTIFICATE OF EXCELLENCE (2) AUGUST 2015
Appreciation for Dedication and Devotion to the Principles and Ideals of Bioscrip.
Nominated by Patient Satisfaction.
ADDITIONAL INFORMATION
Very strong in patient/client relationship. Responsible and independent worker with many years of experience of various office skills.