Talana Miesa Glover

**** ******* **** ***.***

Macon, Georgia 31211

478-***-****

ac00oe@r.postjobfree.com

PROFESSIONAL EXPERIENCE

March 2016 – Present Sand Castle Field Services, Independent Contractor

• Provide photographic inspection services to re-establish communication with customers.

•Deliver confidential correspondence to client based customers.

•Provide property preservation and commercial inspection updates to clients.

August 2015- Present National Paralegal and Notary NPN, Contract Services

Assist with debt settlement signings for NPN clients.

Provide notarization services on behalf of NPN.

Deliver personalized and confidential correspondence.

June 2012 – Present Direct Support Professional, PRN

Rescare – Macon, Georgia

•Provide customer service to clients in a home setting.

•Assist clients with activities of daily living.

•Medication and Errand Assistance.

Jun 2011 – Jun 2012 Program Advisor

Family Care Solutions Health Services Training Institute – Macon, Georgia

•Marketing for home health care training program

•Wrote state approved curriculum for certified nursing assistant program.

•Process student records

•CPR and First Aid Trainer

•Orientation and Information Facilitator

Feb 2007 – Apr 2011 Case Manager, Community Outreach Specialist

Family Care Solution Inc. – Macon, Georgia

•Marketing for home health care services and employee staffing.

•Orientation & In-service training for certified nursing assistants.

•Case audits of staff and client files for state guideline sufficiency.

•Referral to community resources for client's and staff.

•CPR and First Aid Certification Training

Jul 1997 – Sep 2004 Centralized Scheduling Technician

Coliseum Medical Centers – Macon, Georgia

•Schedule radiology outpatient procedures.

•Verify patient information.

•Verify patient insurance information.

•Ensure receipt of physician orders for scheduled procedure.

EDUCATION

Sept. 2015 – Present University of Phoenix, Phoenix, Arizona- Bachelor of Science in Criminal Justice with a Human Services and the Criminal Justice System Certificate, In Progress

Nov. 2011 – Aug. 2013 University of Phoenix, Phoenix, Arizona

Health Administration/Concentration Medical Records-Associates

GPA-3.35

•Courses completed in cultural diversity, critical thinking, research writing, program planning and grant proposal, patient records, computerizing medical data, claims preparation.

April 2001 – June 2002 Central Georgia Technical College, Macon, Georgia

Criminal Justice- Diploma, Marketing Electives

ADDITIONAL INFORMATION

Certifications: Stanford University Self -Management Chronic Disease Facilitator Leader Program 2016, Certificate of Appointment of Notary 2014, First Aid & CPR Instructor 2007, Certified Insurance Specialist 2003, Certified Customer Service Specialist 1999, Certified Nursing Assistant 1993

AFFLIATIONS /VOLUNTEER

12/2012-12/2014 –Violence Intervention & Prevention

9/2010-6/2011- North East Health Science Magnet High School Advisory Board Committee

Member

2009/2010 – Bibb County Chamber of Commerce,Ambassador

2008/2009- (NAFE)- National Association of Female Executives, Membership Manager

1993/1994- American Red Cross, Volunteer- Copperas Cove, Texas

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