Resume

Shawn Mathew

**** ****** *****, ******** ****, MD, 21042

Cell: 443-***-****, Home: 410-***-****

ac00nv@r.postjobfree.com

SUMMARY

I am a highly-qualified professional who is thorough when performing assigned work, and conscientious about attention to details. I have an excellent customer service record in assessing user needs, providing information or assistance, resolving problems, and satisfying expectations. I have excellent oral and written communication skills. I am a team player who quickly establish solid professional relationships and would make a valuable addition to any team.

EDUCATION

University of Maryland Baltimore County, Baltimore, MD (UMBC)

Bachelor of Science in Information Systems (Graduated on May, 2014)

Masters in Health Information Technology from UMBC (Graduated on May, 2017)

TECHNICAL SKILLS

Operating Systems Windows 7/Vista/XP, Windows 8, Windows 10

Programming Languages/Web Design HTML, PL/SQL, PSP, Java

Software Microsoft Office, Visio, Dreamweaver, Photoshop, JIRA,

SharePoint, EPIC Bridges, Vision

WORK EXPERIENCE

SCRIBE AMERICA, Medical Scribe, Mercy Personal Physicians, Canton, Baltimore, MD (April2017- June 2017)

-Assists physician with documenting patient care in Epic Ambulatory module

- Familiar with provider, nursing and technician workflows in ambulatory clinic

- Learnt medical terminology as part of scribe training

- Completed Epic ambulatory end user training at Mercy Hospital, Baltimore, MD.

MAXIM HOME HEALTHCARE, Systems Analyst, Columbia, MD (September 2015-August 2016)

- Worked with the scheduling, payroll, client, and personnel modules of Vision Home Healthcare

- Troubleshooting helpdesk tickets and assists staff in resolving their issues

- Participated in analysis of issues and helps to improve the efficiency of the system

- Participated in testing of upgrades and changes going to production

- Assisted with data import from Infomax (previous system) to Vision

- Assisted with teaching staff and clinicians how to use the system

JOHNS HOPKINS EPIC INFORMATION SYSTEM, Internship, Baltimore, MD (September 2014-August 2015)

- Worked as an intern at Johns Hopkins Epic department and worked with the interface support team.

- Learned to use the EPIC Bridges Interface application.

- Troubleshooting errors in EPIC production by looking at HL7 messages

- Created new issue tickets in JIRA for Oncology protocols for Beacon (oncology) team

KUMON, Assistant, Ellicott City, MD (fall 2011-August 2014)

- Teach Math and English to students of different age groups

- Interacts with parents regarding students’ progress.

- Prepare students future assignments by evaluating students work

GIANT PHARMACY, Pharmacy Technician, Ellicott City, MD (spring 2011-fall 2011)

- Receive and refill prescriptions

- Working on patient records in the computer database using Zadall

- Filling bottles with the right number of pills and putting the correct label on the medication bottles

CENTER OF MARINE BIOTECHNOLOGY, Research Assistant, Baltimore, MD (September 2008 – May 2009)

- Worked under Dr. Feng Chen to improve lipid content in algae to be used as bio-fuel.

- Grew algae in flasks in different temperatures, different levels of light, and chemicals.

- Used Nile Red Stain to detect neutral and hydrophobic lipids in algae using a fluorescent microscope

and spectrophotometer.

HOWARD COUNTY RECREATION AND PARKS, Assistant Tennis Coach, Baltimore, MD (May 2007–September 2009)

-Taught Children and Adults how to play tennis

PROJECTS AND MANAGEMENT

Structured Systems Analysis and Design- Semester Project

- As project group leader, we improved the efficiency and effectiveness of Gold’s Gym Daycare maintenance process from manual to software system using SDLC.

Database Application Development- Semester Project

-Collaborated with a team to develop a client/server database using PL/SQL and PSP which allows UMBC students to buy and sell textbooks online.

- Database using Oracle 11g

Eagle Scout and Senior Patrol Leader

- Managed a Storm Water Management Project for the eagle project

- As senior patrol leader, I trained the troop, coordinated activities, and made sure the troop followed orders.

Church Youth Representative

-Organized charity events and church programs

VOLUNTEER

Volunteered at the University of Maryland Cancer Center: Assisted patients with transportation and support

SPECIAL CERTIFICATION

Certified Pharmacy Technician

ADDITIONAL SKILLS

Languages Spoken: English(fluent), Malayalam(fluent), Spanish(basic)

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