Human Resources Management

Jennifer M. Akoma, MBA, SPHR

***** ******* ************, ** ***** 248-***-**** ********@*****.*** Talent Management Professional Development Employee Relations Recruiting Professional

Profile

Proven manager with an outstanding track record of recruiting and managing top- notch talent in high growth tech environments. Strong focus on employee relations and creating a dynamic work culture. Over ten years of developing strategic professional development programs.

Qualification

Highlights

• Development and implementation of talent management strategies

• Designed company-wide organizational development programs

• Ability to communicate and work collaboratively with all levels within an organization

• Initiated retention strategies that reduced turnover by 10%

• Launched diversity initiative that increased employee diversity by 20% agency wide

• Capable of working in a fast-paced environment; managing multiple tasks/projects and deadlines by utilizing outstanding time management and organizational skills

Professional

Experience

Airfoil Group

Royal Oak, MI

Vice-President 2007 - Present

Responsible for day to day operations of the human resources department for a 60+ employee marketing communications firm with locations in Royal Oak, MI, Silicon Valley, and New York. Utilize recruiting strategies to attract top-notch candidates in a highly competitive industry. Implement behavior based interview process. Designed employee on boarding process. Rolled out a quarterly MBO program for the entire agency that connects quarterly employee goals with the organizations business goals. Develop and facilitate company’s yearly performance and compensation review process. Design an annual professional development program based on the organizations yearly business objectives and three-year strategic plan, including leadership training/coaching for senior staff and above. Uses Workplace DISC and Everything DISC 363 to enhance collaboration, team building and to identify any management training/coaching needs. Partners with management team on succession planning, career pathing, and corrective action plans. Appointed to the agency management team and leads monthly senior staff meetings. Provides council to CEO and executive leadership on the company’s HR strategies and direction. Launched a diversity initiative that increased agency diversity by 18%. Implemented retention strategies that lowered yearly turnover to 10%. Lowered the companies benefits spend by 4% while maintaining coverage levels for employees in 2012. Selected and implemented companies HRIS system, including: applicant tracking, employee management, performance management, payroll and performance review modules. Drafts and rolls out policies as needed, ensuring that employee policy manual is up to date with current employment law. Lead company community involvement programs with organizations such as Judson Center, Life Remodeled, Volunteers of America, Toys for Tots, and Forgotten Harvest. Conduct annual survey of all employees to determine areas of strength and weakness for the organization. Enhance employee culture by sponsoring various employee events that appeal to the company demographics. Multiple “Best Places to Work” and “Coolest Places to Work” wins. Jennifer Akoma Phone: 248-***-**** Page Two

New World Systems

Troy, MI 2001-2007

Human Resources Coordinator

Recruited, interviewed, hired and orientated executive, sales, technical, support and administrative candidates for this 300+ employee software development company. Advised employees on personnel questions and company policies including company handbook and benefits. EEOC and government reporting for multiple states. Developed and maintain two Access databases to collect and report candidate information and to organize reporting for team members. Processed all new hire information including, payroll, benefits and completing employee file. Coordinated all company events including large holiday parties, picnics and quarterly outings. Prepared materials for company’s quarterly communication meeting. Maintained company’s web portal that includes: job descriptions, policies and procedures, benefits information and forms, Team Member of the Quarter Page, Team of the Quarter Page, Anniversary Page, Birthday Page, and all upcoming company events. Responsible for developing and managing multiple confidential reports, compiling data, correspondence, writing policies, drafting memos, reviewing contracts and purchase orders for the HR Director and the Vice President of Finance and Administration. Maintained companies external recruiting sources and responsible for researching other ways to recruit dynamic team members

Staffing Services of MI Ltd.

Clinton Township, Michigan 1998-2001

Placement Specialist

Traveled to 3 offices to train office staff and verify proper office procedures in compliance with our ISO 9000 certification. Reported directly to the president regarding the status of the 3 offices. Interviewed 15-30 potential employees weekly. Managed 100-500 employees on a day-to-day basis. Cold call 50 companies per week to gain new business. Received several awards for high achievement, perfect attendance and Employee of the Year. Compiled payroll information on all working employees on a weekly basis. Communicated benefits information to all eligible employees and process paperwork.

Education BAKER COLLEGE CENTER FOR GRADUATE STUDIES Masters of Business Administration, May 2014

BAKER COLLEGE – Clinton Township

BS, Human Resources Management

SPHR Certification, January 31, 2015/SHRM-SCP, January 2015 Community

Involvement

Mt. Clemens Board of Education, Trustee, Detroit SHRM Education/Marketing Committee, SHRM member, Urban Seed Community Garden, Mt. Clemens Athletic Booster, President 2004-2013

References Available Upon Request

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