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Customer Service

Location:
Chicago, IL
Posted:
June 26, 2017

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Resume:

Joelh Calixto

Contact

Tel: 773-***-****

e-mail : ac00nb@r.postjobfree.com

Education

Masters Degree (Received 2016)

Bachelors of Arts Degree (Received May 2014)

Chicago State University

Majored in Criminal Justice

GPA 3.27 on a 4.0 scale

o Enrolled in Business Writing, Police Operations, Sociology and Psychology. Work Experience

Mediterranean Shipping Company U.S.A Full Time

Booking Agent, Export VIP (Logistics) September 2014 - Present o Provide a positive customer experience by offering assistance via phone and email. o Maintain schedules, orders, daily reports and other data records. o Monitor selection and packing of all shipped products. o Follow up with customers to provide efficient customer service. o Adapt to change.

o Train, Motivate and listen to others colleagues. Social Security Administration Agency – OIG Part-Time Internship January 2014 – May 2014

o Obtained knowledge and awareness of various duties in federal law enforcement. o Insisted with the preparation of cases.

o Reviewed and compiled documentary evidence for court. o Assisted in computer related activities.

Chicago Park District Seasonal -Summer

Recreatioanal Leader June 2009 – Aug 2011

o Required to have strong sense of guidance and motivation with a positive outlook. o Lead and participated in all camp activities with group of campers. o Established and enforced camp rules and standards. o Planned daily activities.

o Respondsible for keeping campers active, engaged and safe. Honors, Activities, & Awards

o Participant in Rosemont’s Citizens Police and Public Safety Academy 2016. o Placed on Dean’s List of Honors in recognition of outstanding performance at Chicago State. o Received the Excellence in Criminal Justice Award at Chicago State University. o Member of the Baseball team at a Division I University at Chicago State University. o Team Captain for the Chicago State baseball team. Profil



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