Krystle Marshall

Hyattsville, MD *****

ac00mv@r.postjobfree.com - 301-***-****

To obtain a position in a challenging environment in order to help increase my growth by gaining skills to both benefit the employer as well as myself.

WORK EXPERIENCE

Assistant Store Manager

G by Guess - Silver Spring, MD - April 2017 to Present

Work on store set up and changes made.

Work on store promotions and placing the promotions.

Customer Service for the ultimate customer experience.

Opening and closing the store.

Preparing nightly deposits at closing as well as making daily deposits at the close of business.

Changing the store once a month to meet promotional guidelines.

Reporting stolen items to our Loss Prevention department through nightly reports.

Overseeing Sales Associates daily tasks and assigning them.

Ensuring the store looks emaculate at all times.

Receiving and processing shipment.

Answering emails in the back office as well as sending them.

Working at cash register and processing returns or exchanges.

Answering questions about products and merchandise.

Ensuring payroll is done correctly as well as reviewing and correcting employee timecards.

Keeping track of our daily goals and sales per hour to meet our requirements for the day.

Regional Desk Specialist

Finnegan Henderson Farabow Garrett & Dunner LLC - April 2006 to March 2012

Received and opened foreign and domestic mail from Post Office.

Entered incoming mail into the firm's mail database system.

Answered emails and inquiries clients or support staff may have regarding PTO filings, PTO checks, or any incoming or outgoing mail received.

Helped secretaries as well as attorneys print PTO checks for filings.

Distributed incoming and outgoing mail to regional offices known as "pouching" on a daily basis.

Docketed PTO Postcards.

Aided with EFS Notifications through emails.

Updated EFS email notifications on a daily basis.

Receptionist

Wheeler and Associates - Washington, DC - January 2006 to May 2006

Answered phone calls at front desk on a switchboard.

Ordered office supplies and keep inventory.

Created spreadsheets, calendars, signs and posters per request for projects.

Ran errands such as picking up mail from post office, signing for packages, delivering packages interoffice.

Sorted through client portfolios and update client information for upcoming meetings.

Cleaned and stocked conference rooms for upcoming meetings.

Dispatcher/Appointment Setter

Metro Research Services - Fairfax, VA - February 2004 to January 2006

Made phone calls to clients regarding possible focus groups.

Asked a series of questions to see if the client qualified for the focus group.

Called to confirm or cancel with clients that are scheduled for a focus group.

Refered clients to other research groups if they do not qualify for an upcoming group.

Informed clients of all materials they will need or not need to attend he focus group.

Sales Representative

Bath & Body Works - Arlington, VA - April 2003 to January 2004

Answered questions for customers regarding products and pricing/sales.

Inventory and stocking (floor change once a month).

Helped with opening and closing the shop on holiday months.

Temporary Shop Key Holder for the holidays months.

Performed demonstrations of products for customers and also made suggestions on which products worked the best or are most compatible.

Telemarketer

Access Worldwide Communications - Hyattsville, MD - July 2002 to April 2003

Answered incoming and outgoing phone calls to customers.

Provide customer service and answered questions regarding product. problems/technical support Helped customers switch long distance providers.

Helped customers sign up for AOL and promoted long distance packages with Sprint.

Inputed orders into the system and transfer customers for verification of purchased products.

EDUCATION

N/A in Nursing

Prince George's Community College - Largo, MD

August 2014 to May 2016

Culinary Arts

The Art Institute of Washington - Rosslyn, VA

October 2001 to June 2002

High School Diploma

Northwestern High School - Hyattsville, MD

August 1998 to May 2001

ADDITIONAL INFORMATION

Proficient in Microsoft Word, PowerPoint, Excel, Access and Office.

10 Years Customer Service Experience.

5 Years Legal Support Staff experience.

Ability to Type 40-50 wpm.

Search Engine/Internet Proficient.

Ability to work and learn fast in a professional environment.

Ability to work well with others and also able to work well independently.

Contact this candidate