Technical Writer/Transcriber

Mary Snyder

*** **** ****

Aberdeen, MD ***** US

Mobile: 410-***-****

Office: 443-***-****

Email: ****.*.********.***@****.***

Highest Grade Held: GS-1083-11, 08/12 - Present

EXPERIENCE

08/10 to Present. Hrs per week: 40, Technical Writer - Editor, GS-1083-11. CECOM, LRC – Aberdeen Proving Ground, APG, MD 21005-3013, Ronald L. Bray, 443-***-****.

Description: Level II Life Cycle Logistics certified, responsible for maintaining, updating and revising Technical Manuals supporting the global war on terrorism, and the warfighter. Provides service pertaining to base support, technical services, and research and development involving major Army weapon systems. Prepare and maintain DA 2028s (Department of Army Technical Manual comment form) and coordinate with the Project Manager (PM) unit via e-mail, teleconference and travel (TDY). Work closely with PM and contractor to identify milestone points and life cycle of a weapon system and its associated TM with knowledge and capacity to provide products and services for the warfighter. Consider making sustainability status a primary factor in evaluation decisions. Statement of Work (SOW) established between TM and contractor. Award contract once funding from PM is approved. Advise and make recommendations to internal and external stakeholders regarding TM process, policy and procedures. Lead Tabletop TM reviews via teleconference and TDY to approve or disapprove TM content using MIL-STD 40051.2-b. Schedule and lead on-site TM verifications involving the PM, contractor and soldier performing live testing of weapon system procedures written or revised in the TM. Approve or disapprove final copy of TM based on verification results. Update and maintain Electronic Interactive Technical Manuals (IETM) through the use of internal tracking sites, LIW (Logistics Information Warehouse) and EPMS (Electronic Publications Management System). Review XML code in IETMs for accuracy. Train and advise PMs, contractors and co-workers of new TM policies. When necessary, provide contractual advice and support to the Program Executive Officer Soldier and related Program Managers on other memorandums including justification and approvals (J&A). Advises program officials in procurement planning, work with officials preparing procurement objectives to be used, and assist in the preparation of the SOW. I have developed and written TM for Air Traffic Control (ATC), Air Traffic Navigation Systems (ATNAVICS), Night Vision and Black Hawk Helicopter weapon systems. I have received awards and recognition for excellent work from PMs and my direct supervisor.

Designated Lead SKOT (Sets, Kits, Outfits and Tools) POC. Work with LMS (Logistics Management Specialist) in Huntsville, AL. to verify Hand Receipt (HR) data to data stored on the Army Enterprise Systems Integration Program (AESIP) Intranet. Regular report filing through Excel is compiled and reviewed in order to accurately update AESIP and ease the ordering process of parts in the field.

06/09 to 08/10. Hrs per week: 40, Security Specialist, Federal Contractor. Center of Excellence (CoE), APG, MD 21005, Betty Taylor 410-***-****

Description: Held and maintained SSBI Security Clearance. Reviewed and processed security clearance application for Civilian and Army worldwide. Used the e-Qip system to file, track and maintain security clearance request files. Represent CoE by counseling applicants, assisting applicants in the documentation process and by conducting telephone interviews with applicants to determine approval or disapproval of their clearance request. Responsible for operating an electronic fingerprinting machine and for taking applicants’ fingerprints once all documentation was received, signed and authenticated. Manage call center operations at a 24 hour facility and functioned at an Administrative level overseeing the application process. Held a continuous relationship with the Federal Bureau of Investigation (F.B.I.). Oversee background investigations via the Remedy Security Queue. Process employment requests for NAF (Non-Appropriated Fund) rated applicants. Reach out to Unit Security Managers (USMs) to request information, documents and to inform of applicant’s status when unfavorable, favorable, completed and terminated. Access JPAS (Joint Personnel Adjudication System) to further investigate applicant information. Act as supervisor and train co-workers and new employees. Assisted in a transitional move and reconstruction of building 3240 on APG.

05/07 – 03/09. Hrs per week: 40, Assistant Technical Writer. Hanover, MD. 21076, Daniel Gick, 410-***-****

Description: Worked in the i.Media department where I developed, published and revised content for the job hunting site, Thingamajob.com. Wrote informative and self-help articles relating to job hunting and resume building. Moved to the Technical Writing department as a promotion. Held direct responsibility for a stream of continuing business based on a direct application of a body of rules, regulations and procedures. Interviewed new employees, compiled a profile on the employee which was published on Allegis Group’s Intranet. Administrative Assistant to my direct supervisor. Responded to requests for information on assets. Managed an editorial calendar and recurring articles list for all Allegis Group hosted websites. Updated profile information and maintained records on two hundred and fifty employees. Composed technical notes during staff meetings which were posted to the appropriate department’s Intranet site the same day as the meeting would take place. Ensured correct punctuation, capitalization, spelling, grammar, format and arrangement of material. Spear-headed video research for the IS (Information Systems) department which resulted in video coverage of all department meetings. Material was streamed for web broadcast. Edit all video taken and record all video. Developed PowerPoint presentations for supervisors to use during high level meetings. Aided in budget planning. Assisted the Accounting department in preparing files ensuring on-time payment to vendors. Utilized knowledge of office automation software to handle all matters regarding laptop security policies for the Finance and Administration department.

EDUCATION

University of Maryland Universal Campus

Adelphi, Maryland

Master of Science Degree

Information Technology with a focus in Information Assurance

Currently in progress

GPA 3.1

University of Maryland Universal Campus

Adelphi, Maryland

Bachelor of Science Degree

Major: English Minor: Computer Studies

Graduated 08/08

GPA 3.1

Harford Community College

Bel Air, Maryland

Associate of Arts Degree

English

GPA 3.0

CERTIFICATES, AWARDS and MEMBERSHIPS

2012 – Promoted to GS-11

2011 – Named Lead Technical Writer on Black Hawk weapon systems

2011 – Assigned as branch timekeeping and suspense coordinator

2011 – Promoted to GS-09

2009 – Medical Transcript certificate completed online through Harford Community College

2008 – Awarded the Allegis Group on the Spot award for professional excellence

2003 – Volunteered in the ARL-HRED Auditory Research Program on APG

1996/1997 – Participated in the Odyssey of the Mind Program

1995 – Awarded the Author of the Month award from Harford County Public Library

TRAINING, SELF DEVELOPMENT, SKILLS AND ACCOMPLISHMENTS

Level II Life Cycle Logistics Certified – 8/16

Level I Life Cycle Logistics Certified – 9/11

CON 121 – 3/16 ACQ 201 A – 6/12 LOG 103 – 12/10

LOG 235 – 2/16 ACQ 201 B – 12/12 CLL 008 – 12/10

LOG 206 – 12/15 Basic TM XML - 2011 Excel 2007 – 2010

LOG 200 – 10/15 LOG 102 – 2/11

CLL 001 – 8/15 ACQ 101 – 10/10

CLL 012 – 8/15 CLL 011 – 12/10

LOG 201 – 8/15 LOG 101 – 11/10

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