Field Service technician, Customer Service, Air Force

Allan Bunt Phone: 715-***-**** Email: ******@*****.***

IT Service specialist with over 15 years of applied experience in both paid and volunteer positions. KEY SKILLS

Proven manager with capability to develop a high performing team.

Well-developed communication and interpersonal skills.

Outstanding analytical problem solving skills.

Ability to work under pressure and adhere to strict timelines.

Intimate knowledge of Microsoft Office products, Adobe Premiere Elements, various image editing software, and video production software. Familiarity with Music recognition software. EXPERIENCE

Car Technical Advisor

GELCO Corp (Element) Eden Prairie, MN 2001-2016

Responsible for handling inbound calls in the Maintenance and Safety Solution call center, offering direct support to drivers, fleet manager, and in-house customers. This was a remote worker/telecommuting position.

IT Coordinator and Broadcast Producer

Good Shepherd Luth. Church Wisconsin Rapids, WI 2008-2016 In this volunteer position, I manage a team of volunteer to produce weekly Christian worship services for live streaming, on-demand online viewing, and for re-broadcast on Public Access TV. Additionally, I serve as the Webmaster for their website, www.1goodshepherd.org, and coordinate the IT needs for the church and school.

Field Service Technician

TCR Inc. Wisconsin Rapids, WI 1997-2001

This position focused on installing, maintaining, and troubleshooting machines in the metal stamping industry. Responsibilities included direct customer contact for customer support onsite and via telephone, as well as supervising service crew personnel. Avionics Navigation and Communication Systems Technician United States Air Force K.I. Sawyer AFB, MI 1980-1989 Troubleshot, serviced, inspected and maintained systems on 22 assigned B-52H and 25 assigned KC-135A aircraft. Achieved the rank of E5 staff sergeant, serving as a shift supervisor, OJT Trainer, and Level 1 inspector.

ADDITIONAL EXPERIENCE

Professional Driver

Mcdermid Transportation, Inc. Oconto Falls, WI 1996-1997 Professional Driver

Schneider National Carriers Green Bay, WI 1989-1996 EDUCATION

West Fargo High School West Fargo, ND 1979 HS Diploma United State Air Force Keesler AFB, MS 1980 Advance Electronics & Avionics Schneider National Carriers Green Bay, WI 1994 Class A, B, C, Commercial License Private Pilot Green Bay, WI 1994 Airplane, Single Engine, Land (SEL) TCR Inc/Link Systems Wis. Rapids, WI 1998 Mechanical Power Press Production HOBBIES AND INTERESTS

Computers, Website Development, Audio and Video podcasting, Aviation, and Motorcycling.

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