CHETANA NARASIMHA GAONKAR

E-Mail: ac00dj@r.postjobfree.com

Mobile: 953-***-****

879-***-****

Career Objective:

To consistently meet and exceed expectations in a high performance work place, take up challenging roles, willing to learn new concepts, Lead and contribute towards the organization goals and objective.

Work Experience:

Company : Hewlett-Packard – Nov. 25th,2015-3rdAug. 2016

HP is a proven leader in personal systems and printing, delivering innovations that empower people to create, interact, and inspire like never before. HP is leading a strong financial position to extend its leadership in traditional markets and invest in exciting new technologies.

Designation: Process Associate

I had associated with Hewlett-Packard Global e-Business Services (HP – GBS) from Nov 2015 to Aug 2016. I worked as Process Associate in APJ Spot deal, under Pricing Support Operations, which offers special pricing discounts on HP products to customer.

Work details:

Perform Deal /Claim Validations and partner communication.

Supports day-to-day pre-sales Deal registration/pricing (e.g., deal creation and modification) and reporting of customer issues (e.g., specialized product builds, performance reports);

handles multiple customer segments with low complexity.

Helps resolve minimally complex customer issues (e.g., Deal status, pricing) and proactively follows-up to assist external-facing customer service representatives.

Resolves open deals (backlog) report issues of low complexity.

Helps resolve Deal issues for all product lines using basic subject matter knowledge.

Enters sales data in a timely and efficient manner, maintaining documentation and records.

Handles several customer accounts that have low importance.

ACADEMIA

Year

ACADEMIC PROFILE

INSTITUTION

Marks

2015

MSc Physics

(Spectroscopy as specialization includes laser optics and instrumentation)

KARNATAKA UNIVERSITY DHARVAD

73.42%

2013

BSc

(Physics, Maths, Chemistry)

M. M. Arts and Science College, Sirsi

87.14%

2010

PUC Science

M.E.S PU College, Sirsi

64.50%

2008

SSLC

Government High School, Kalleshwar

87.04%

TECHNICAL SKILLS:

Operating Systems: Windows XP, Vista & Windows 7 & 8.

MS Office (Word, Excel and PowerPoint).

HTML

C,C++ programming, Fortran programming

ECLIPSE Tool

OTHER SKILLS:

Handling spectrometers and analysis of Spectroscopic data

Photographic film record and analysis.

PROJECT DETAILS:

Project Duration – 6 Months

Experiment and project report given on Vibrational Analysis of Second Positive System of Nitrogen Emission Bands Using A Home Built Experimental Set Up.

Applications of the project:

Electronic engineering

To measure a vibrational energy, transition energy and quantum mechanical behaviour of an atom

Metal surface treatment for super-hard coating

To solve many fundamental problems related to environmental issues

Leading to a LASER spectroscopy, applicable in construction of Nitrogen laser

PERSONAL SKILLS:

Positive Attitude, Determined, confident.

Taking initiative, good negotiation and quick learner.

Hard Working and Sincere.

Good decision making, analytical and communication skills.

Managing time.

Team bonding.

To solve the given work with innovative ideas.

Hobbies: Reading scientific as well as social books, listening Music, writing poems and articles,

playing chess.

PERONAL DETAILS:

Date of Birth: Date of Birth: 14th January 1992.

Language Known: English, Hindi, Kannada

Permanent Address: D/o: Narasimha Gaonkar

At & Po: Kalleshwara

Tq: Ankola (NK)

Pin: 581314.

Address:

PLACE: BANGALORE

DATE:

Chetana Gaonkar

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