SUMMARY OF QUALIFICATIONS

Highly experienced Quality Assurance (QA) professional with extensive experience in a wide range of operating systems, hardware platforms, software tools and applications. Possess proven track record of accomplishment in achieving superior Quality Assurance results. Experience encompasses various Federal Government agencies and the commercial sector. Brings the following knowledge, experience and strengths to an organization:

Quality Assurance experience includes: requirements and systems analysis, test plan/case development, test execution (system, integration and regression testing), QA Auditing, Independent Verification and Validation (IV&V) support, documentation and reporting.

Support for Government mission-critical systems supporting thousands of end-users around the world.

Industry best practices, standards and methodologies, including: SDLC, CMMI Level 2-3 and ISO 9001.

Experience in leading and providing guidance to Quality Assurance/Quality Control teams

Knowledge and experience in procurement and acquisition.

Organizations Supported: Dept. of Defense – DISA, Dept of the Army, Dept of Veterans Affairs/Army Publishing Directorate, Department of Justice (Bureau of Alcohol, Tobacco, Firearms, & Explosives), Dept. of Labor, National Institutes of Health (NIH), U.S. Postal Service and both large and small private sector organizations.

CLEARANCES: DOD, Public Trust-Kirtland Air Force Base (issued 1/2015) & DOJ, Public Trust-Postal Service (issued 9/2012)

TECHNICAL SKILLS

Defect Tracking: Test Director/Quality Center (Mercury Test Tracker); CM Tool: CM tool-Polytron Version Control System (PVCS); Databases: Informix 4GL, New Era, Oracle 10G; Quality Assurance: CMMI, ISO 9001, Section 508; Automation Test Execution Tool: Agile/Scrum/Sprint; “Automated In-house Test Expert” internally created tool called; Software: Microsoft Office (Word, Excel); Languages: Java, J2EE, Graphical Query Language (GQL), JAM GUI 6.2, Motif for designing front end screens, Power Builder, Object Oriented Programming tool and Rational APEX Development Tool; Platforms / Operating Systems: UNIX, Windows XP, NT and Vista; Hardware: Aether System Keyboard Data Unit, Blackberry products, Unisys PC, SUN/OS 4/260, Sun/Solaris, IBM 360/370, PC and compatibles, and DEC, Harris, and Sequent hardware.

PROFESSIONAL HIGHLIGHTS

Department of Defense - Air Force Base Safety Automation Service Center (AFSAS)

Software Tester (Agile/Scrum/Sprint), MILLENNIUM CORPORATION, 12/2014 - 4/2015

(Consultant with the U.S. Air Force Safety Center, assigned to the Air Force Safety Automation System project)

Main Responsibilities:

Performed functional/regression/system testing supporting the Air Force Safety Automation System (AFSAS) web interface and navigation system. This is the premier data storage and retrieval system tailored toward injury prevention for military users on or off duty in all environments worldwide. It allows input of investigation data for mishap prevention as: 1) Received test data from injury investigators. 2) Reviewed test data to determine which system module should be used to run the test and provide all necessary data to run the test. 3) After running the tests, updated the test data file received from the injury investigators with the test results and then transmitted the results to the injury investigators. Successfully carried out all testing which met quality and performance requirements.

Software Quality Engineer (Postal Retail System), NORTHROP GRUMMAN INFORMATION SYSTEMS, 2/2014 - 4/2014

(Consultant with the U.S. Postal Service, assigned to the Retail Service System project)

Main Responsibilities:

Functionality/Acceptance Testing on the Retail / Mailer service systems for Postal Service Tracking System, which included domestic/international money orders, priority mail, express mail, international and sure money, retail sales of such items as stamps, packages and money orders.

Functional Tester (Quality Center), ACCENTURE, 5/2012 - 4/2013

(Consultant with U.S. Postal Service, assigned to a Surface Visibility Mobile Application project)

Main Responsibilities:

Responsible for functional regression and system integration testing using Quality Center test tracking tool, and proactive monitoring the U.S. Postal Surface Visibility application (SV), which contains real-time inbound and outbound data of the container and trailer shipments and deliveries. Identified and investigated errors in resolving defect logs in test tracking tool. Software used for producing SV Application such as: Java and Oracle.

Major Accomplishments:

Successfully completed all Regression and System Investigating Request (SIR) tests on the USPS - SV project.

Found errors that were subsequently corrected during testing.

Application Tester (Web Based Application), QUADRANT INC., 2/2012 - 3/2012

(Dynamic Technology Systems Inc. Consultant at Veterans Administration’s Army Publishing Directorate (APD))

Main Responsibilities:

Software testing for a single Internet/Intranet - accessible Publishing Records and Tracking Application (PRTA). Objective: verify and evaluate whether the application meets APD for Indexing and Cataloging Army Publications.

Department of Justice-Bureau of Alcohol, Tobacco, Firearms-Info Systems Devel (ATF-ISD), 2002 - 2008

Software Tester (Test Director and PVCS), TEAM TECHNOLOGY INC., 2007 - 2008

(Consultant with Team Technology, Inc., assigned to a project with ATF-ISD)

Main Responsibilities:

Responsible for developing, verifying and evaluating test plans and scripts to integrate functionality quality testing, including creating system integration test reports for back end to end testing system as waterfall methodology test methods, and continued supporting the IV&V and UAT environments for production.

Mapped requirements to trace the matrix of test cases for compatibility and successful testing, before creating test scripts for the formal testing system.

Performed all test phases such as: functional, system integration, regression and web based application and following the established SDLC documentation to ensure requirement specifications, master test plans and software change request version comply with the business rules. System testing with multi platforms such as: Java, Oracle, Web Based Application and Power Builder.

Identified test errors/bugs from testing to create test defect and document test issues using defect track test tool for developing test report.

Recommended changes to Software Developers for fixing and improving product quality with validity of test result and conformance to the UAT standards; Included implemented all associated documents base on software requirements for the current release product.

Major Accomplishments:

Achieved superior testing results leading to improvement in system operational capability, including discovery of system vulnerabilities that were subsequently corrected.

Received quarterly performance-based monetary recognition for excellent work on the ATF project.

Software Quality Assurance Tester (Test Director and PVCS), 2006 - 2007

PARADIGM SOLUTIONS CORPORATION, 2002 - 2007

(Paradigm Solutions was purchased by CACI; Consultant with Paradigm Solutions Corp assigned to a project with ATF- ISD)

Main Responsibilities:

Reviewed and evaluated in analysis of system requirements, design and development to supporting test planning for the end to end integration system and execution of software technical testing and quality.

Coordinated all testing activities and ensure the SDLC standards were followed and compliant with software testing, included analyzing and determining requirements for writing test artifacts across multiple platforms such as: Java, Oracle, PowerBuilder, and Web-Based Application on Client/Server Operation.

Mapped requirements document to Requirements Traceability Matrix to ensure all functionalities handled by test cases.

Performed test to identifying errors for writing test defects using Defect Track Test Director and PVCS tools.

Updated/implemented changes to all documents associate with software products and requirements for quality application.

Major Accomplishments:

Found errors that were subsequently corrected during the End-to-End Testing (ETET) of the critical Firearms Explosive Import System 2.4 (FEIS).

Received quarterly performance-based monetary recognition for excellent work on the ATF project during the entire 5-year period on this project.

Quality Assurance Engineer, (Test Director, PVCS and Section 508), 2002 - 2006

PARADIGM SOLUTIONS CORPORATION, 2002 - 2007

Main Responsibilities:

Responsible for reviewing, verifying, evaluating system requirements to developing of quality assurance processes and procedures for auditing the integrated system, included executing and control the internal audits programs, supported the IV&V and UAT of Arson Tobacco Firearm & Explosives, across established SDLC document such as: software functional requirements, software master test plans and software configuration management version description for compliance with requirements for further reviewing test readiness review of functional specification document and developing systems and the quality assurance test reports.

Reviewed and evaluated designed product for supporting the program in development, testing, database, system requirements analysis and configuration management for accomplishing integration quality in designing and developing with quality assurance plans and reports for quality control services, including configuration control, such as change control requests and software version control to ensure requirements adhere to business rules.

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Created and managed audit paper work checklist to document defected information from conducting all audits such as: development and designing, testing, included verifying and implementing configuration elements and documentation track problems, configuration management plans and baselines to system integrations are incorporated related applications and problem report for high quality product.

Re-tested fixed defect test cases to writing test result reports for deliverable.

Major Accomplishments:

Discovered vulnerabilities through audits of entire software development and maintenance effort. As a result, was promoted to Software Tester/Analyst.

PROFESSIONAL TRAINING: Quality Center; Test Director Tool & PVCS; Informix 4GL & Informix New Era; Section 508 Standards Compliance; Rational APEX Development Tool; AT&T Automated Test Expert Tool; Object Oriented Programming Tool; ATF Requirements Management; Unisys System Proposal of Federal Systems; Java Programming; U.S. Postal Service.

EDUCATION: Undergraduate Studies in Computer Science, George Washington University; and A.A.S. Computer Science, Northern Virginia Community College.

ADDITIONAL RELEVANT EXPERIENCE

Human Resource Assistant

Non-Profit Organization, 1985 - 1986

Main Responsibilities:

Performed the multi duties of human resources supported Director and Lead directly for running the entire non-profit organization. This task includes verifying the timesheets and submitting the payroll to ensure the payments are correct for processing bi-weekly.

Assisted Lead for generating the quarterly report so that Director can balance the budget in the future.

Banking Customer Service-Direct Deposit Specialist

First American Bank, 1983 - 1985

Main Responsibilities:

Responsible for processing varieties of Government, Navy and Military’s direct deposit payments, verifying the payments and personal information associated correctly before performing direct deposits, recorded and tracked any incorrect data for researching any errors during process, further, contacting direct deposit members for any issues for approval of direct deposits. Addition, sending out the notification to Members for the processed result and any concerns.

Librarian, part time

Arlington Public Library, 1983 - 2000

Main Responsibilities:

Provided varieties of services to library members related to library duties.

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