Demiris Mcmullin

216-***-**** ac0057@r.postjobfree.com

***** **** ******* *****, ********* FL 33578

GRAPHIC AND WEB DESIGNER ILLUSTRATOR COMMERICAL PHOTOGRAPHER

EDUCATION

Cleveland School of the Art Visual Arts Illustration Architecture Graduated Diploma

Rasmussen College Graphic Design Web interaction Graduate Dec 2017

OBJECTIVE

I believe what you plant today will harvest tomorrow. Therefore, I thrive to exceed expectations and strive to make good design great. I am a ten year Graphic Designer that has refined design through print and digital plat forms. I create to solve problems and to enhance the audience experience. I have created comprehensive designs which have consistently grown professional relationships. I specialize in commercial design development of web assets, logos, digital brochures, web banners, and newsletters.

CLIENTS

Sr. Underwriter Loan In Graphic Designer Progressive Auto Insurance 11/01/2012 until Current

Provide a legendary experience for all customer and business leaders.

Resolve escalade complications to retain professional relationship.

Master to effectively manage time to meet all deadlines.

Evaluate and eliminate risk to insure profit and brand.

Work with direction from senior team member or manager, identifies business needs and requirements from stakeholders, customers and project members.

Learns professional concepts and designs on-brand pages with best practices, web conventions and standards.

Gains understanding of user experience and technical impacts or limitations of requirements.

Adheres to Progressive voice and style while creating actionable, intent-driven content demonstrating an understanding of proper use of color, typography, form and layout.

Produces sketches, prototypes, storyboards. Uses computer software to draw, animate or lay out project.

Manages multiple operational and tactical projects simultaneously. Ensures seamless transition of project work to user experience peers and IT through implementation phase.

Assists in designing usability test scripts and high-level market research surveys to capture intent for research efforts.

Tests designs/flows in the formal usability lab to gather feedback, report feedback, recommend changes and revise screens if necessary.

Works with user scenarios to serve as basis for all design discussions.

Progressive Leader, Kyle Kramer, Email Reminder Campaign.

Email advertisement Web Banner that provided underwriting Information.

Progressive Leader, Charlotte Y Mayan,

Progressive ERG Newsletter

Progressive ERG Career Development Department. Progressive Leader Theodore G Miller. Digital and Print Advertisement

Progressive Leader, JoAnn Clark Game Design

Customer Relationship Specialist Graphic Designer GEICO insurance 11/01/2010 until 11/01/2012

Reviews databases, third party and in-house tools, for indicators of fraud, rate inaccuracy or unacceptable risk.

Routinely identifies, shares and utilizes plan of investigation and research. Performs research to confirm risk acceptability and/or rating accuracy.

Probes policyholder or agent to clarify existing information for risk acceptability and rate accuracy.

Chooses or prepares memos and/or e-mails to request information and to take corresponding corrective action (e.g. cancellation of policies or notification of change of rates).

Consults and collaborates with process consultants, product managers and claims adjusters to determine acceptability of risks and to improve underwriting guidelines. Conducts investigations and analysis for product management unit based on experience level.

Conducts pilot or call-out projects. Modifies policies as needed. Resolves disputes with individuals regarding risk/rate discrepancy.

Participate in special projects involving fraud detection or resolution. Provides technical support and skill development to peers.

Communicates suggestions for systems and process enhancements to appropriate business areas.

Provides technical expertise to Training & Development initiatives and acts as a promoter for any initiatives.

Collaborates with fraud investigators. Handles escalated calls as needed. Investigates issues and pro-actively looks for inaccuracies that could affect the proper underwriting of a policy.

Work closely with Process Consultants to improve process. Makes decisions on when/what to elevate/escalate to product.

Allow for a customer accommodation in some cases.

Participates in meetings with supervisor/coach for feedback regarding phone etiquette and technical efficacy.

Participates in performance review discussions with supervisor. Stays abreast of changing procedures and processes

Cleveland Fox 8 News Visual Arts and Design

Cleveland Plain Dealer Visual Arts and Design

Cleveland Public School District Print Design

Cleveland School of the arts Visual Arts and Design Danny Carver

Cleveland Institute of Art CIA Student Appreciation Events Andre Hamlet and Danny Carver

Cleveland Clinic Scholastic Award Events

Geico Insurance Instructional Design

SOFTWARE

Software

Adobe Illustrator

Adobe Photoshop

Adobe InDesign

Adobe Dreamweaver

Adobe MUSE

Adobe Animate

Microsoft Word

Microsoft Publisher

Microsoft PowerPoint

HTML CSS

COMPETENCIES

Web Design

Interface Design

User Experience

Digital Photography

Motion Graphics

Digital Layout

Package Design

Strategic Planning

Strong Listener

Detailed Oriented

Effective Communication

Adaptive Team Player

Problem Solver

Marketing Advertising

Branding

Illustration

Copywriting

Publication

Reference can be provided due to request

Contact this candidate