Customer Service Manager
Resume:
ROSEANN KENNEDY
*********@*******.***
CERTIFICATES
Super Host Certificate
WHMIS (Workplace Hazardous Materials Information System)
HIGHLIGHTS OF QUALIFICATIONS
Very fast learner and capable of working under stress
Always keeping a positive attitude around the workplace
Always practicing all safety measures set out by WCB
Accurately processing cash, credit and debit transactions
Counting out a float at the end of every shift
Counting and stocking all Inventory
Providing excellent customer service
Always ensuring that service is prompt and efficient
EMPLOYMENT
Columbia Basin Institute of Regional History 2012 Present Cranbrook BC
Digital Imaging Specialist
Creating and Designing the Newsletter using Adobe Cs6 In Design and
Microsoft Office 2010 Microsoft Word
Creating and Designing business cards using Adobe Cs6 Illustrator and
Microsoft Office 2010 Publisher
Creating and Designing PowerPoint presentations using Microsoft Office 2010 PowerPoint
Scanning, Editing, Cropping, Resizing photos etc. using Adobe Cs6 Photo Shop
Creating an Educational Historical Website
Waterway Houseboats / Housekeeping Seasonal 2012 Seasonal Sicamous BC
Customer Service / Cashier Extra Foods 2011 2012 Creston BC
Maternity Leave 2008 2011
Customer Service/ Cashier Home Hardware 2007 2008 Trail BC
Accepted payments on customers’ accounts
Answered any questions or concerns that customers had
Phoned customers when their merchandise had arrived at the store
Returned damaged and defective merchandise
Cleaned all aspects of the store
Set up displays, organized and re stocked merchandise
Stocked and re ordered beverages for pop machines
Customer Service/ Cashier Chevron 2006 2007 Kamloops BC
Opened the store, disarmed the security system
Cleaned the store including washrooms, windows, parking lot & pumps, etc.
Filled out paper work for the service station
Warehouse Manager/ Geographic Inc. 2003 2006 Kamloops BC
Put products away & organized them alphabetically
Packaged products that are to be shipped to customers
DVD’s, VHS, CD’s, Hockey Tape, Hockey Bags, etc.
Expedited the mail using Postal Package Partner
Drove the mail from Kamloops to Sumas Washington
Filled out paper work at Canada Customs
Cashier Wal Mart 2001 2003 Kamloops BC
REFERENCES AVALIBLE UPON REQUEST
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