Customer Service Sales

Ivy Brumfield

**** ********* **** ****** *** **** * Orlando, FL 32839

[C] 504/621-8779 * abzwlu@r.postjobfree.com

[W]idesignsonline.com/portfolio

Skills Overview

* Career-minded articulate professional with outstanding customer service

and communication skills.

* Excellent time-management skills with accounting and inventory control.

* Ability to work independently with minimal supervision.

* Proficient computer skills in programs such as Adobe and Macromedia

software applications.

* Supervisory and management skills

Technical Expertise

Network Operating Systems: Windows (XP, Vista, and 7)

Hardware: Desktops/laptops (Mac and PC); Printers (IBM, HP, Lexmark, Dell)

Software Applications: Microsoft Office, Internet Explorer, Mozilla

Firefox, Adobe Creative Suite CS4+, After Effects 6.5+, QuickTime,

Dreamweaver, Pro Tools and Final Cut Pro 5.

Programming Languages: HTML, XHTML, CSS+ and Actionscript

Education

International Academy of Design and Technology

Orlando, FL

B.F.A. Multimedia Design

January 2008

Professional Experience

Diary of Joli Orlando, FL

Freelance Web Designer Feb. 2010 - Sept.

2011

* Developed an interactive website using Dreamweaver, Flash and HTML

* Retouched and trimmed her photos in Photoshop for slideshow

presentations

* Maintained website presence and newsletter distribution and

development

* Redesigned the company's logo in Illustrator

* Created flash-based slideshows for each designer collection

JHT, Incorporated Orlando, FL

Web Technician Intern Sept. 2009 -

Feb. 2010

* Implemented storyboard comments for client websites using HTML and

Dreamweaver

* Developed web pages using templates in Dreamweaver for various client

courseware

* Uploaded and edited flash-based banners in Dreamweaver

Cox Radio Orlando, FL

CXRI Intern March 2007 - June 2007

* Developed interactive content for three radio stations

* Edited live online content through an extranet database for all six

radio stations

* Developed bridge pages and banner ads for different web producers

* Retouched and edited photos for slideshows

New York & Company - Premium Outlet Marketplace Orlando, FL

Junior Sales Manager November

2007 - Present

* Supervise a small staff of fifteen in cash handling procedures,

merchandise distribution and customer service

* Mantain inventory distribution, merchandise refills, floor displays

and signage

* Perform monthly operation audits for my Store Sales Leader

* Process damages and consolidation of MOS merchandise

* Process and receive frieght for merchandise distribution

* Perform returns, exchanges, and register training

* Provide hourly sales goals to sales associates and management

* Process store to store transfers of merchandise and supplies

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