Project Manager Quality Assurance
Resume:
PATRICK D. GIOIA
Allen, TX 75002
************@*****.***
MANUFACTURING OPERATIONS MANAGER
PROFILE
Recognized as "Mr. Fix It" for demonstrated success in transforming under-
performing teams into cohesive and productive units, effectively use a
"lead from the front" hands-on approach to influence performance outcomes.
Repeatedly propelled organizations to the next level, leaving them in a
permanently better state than before, and doing so in short cycle.
Strength lies in using team-based, structured problem-solving methods to
lead process and continuous improvement initiatives designed to achieve
operational excellence.
KEY STRENGTHS
Facility & Manufacturing Operations Strategic & Demand Planning
Preventive Maintenance Program
Production Planning & Scheduling Process & Continuous Improvement Plant
Safety / OSHA Program
Quality Control / Quality Assurance Inventory Management / Cost Control
Equipment & Labor Utilization
Budget & Financial Management Program & Project Management
On-Time Delivery
Labor, Customer, Vendor Relations Employee Development & Training Cycle
Time Reduction
CAREER HIGHLIGHTS AND ACHIEVEMENTS
PRODUCTION EFFICIENCY IMPROVEMENT
. Led efficiency improvement initiatives in three different departments
and achieved double digits increases; successfully exceeded company
goal of 90% within the first six months. IMPACT: Boosted one
factory's efficiency from 65% to 98% within six months. Led another
factory's turnaround resulting in 15% improvement within one month,
transformed the Gamco Assembly Area from 56% to 103% within six
months. By increasing production levels, raised on-time delivery
performance from 95% to 99.9% across all three departments.
. Planned, developed and implemented a three-tiered equipment
maintenance program that utilized a combination of employee
maintenance, company maintenance support and manufacturer technical
support. Upon discovery of critical fault in multiple pieces of
equipment, made immediate repairs needed to maintain functionality.
IMPACT: Reduced equipment downtime from 8 hours per week to 2 hours
per month. This in turn resulted in $5,000 monthly payroll savings
while improving on-time delivery performance from 90% to 98%.
TEAM LEADERSHIP MANPOWER SCHEDULING & UTILIZATION
. Conceived, developed and implemented a rotating 'panama' work schedule
for 20+ military personnel in order to ensure flexibility and
availability of the right people necessary for mission-critical
assignments.
. Established a daily work schedule for manufacturing production
employees resulting in 20% drop in absenteeism and generated payroll
savings in excess of $10,000 per month.
. Turned around under-performing employees using a 'lead from the front'
approach to restore productivity and morale. IMPACT: Through
mentorship and training, promoted six employees to next levels; built
a pipeline of promotable employees for the company while helping
individuals realize their fullest potential.
PROJECT MANAGEMENT
. Orchestrated the rapid launch of a new part from design concept to
development, testing and production within six months, this new part
was far more superior in function and quality and was integrated into
a problematic product. IMPACT: Eliminated customer complaints due to
performance issues, saving the company $30,000 per year. The success
of this project led to a follow-up project to remove now unneeded
parts from the product. Removal of these parts contributed to annual
cost savings of an additional $220,000.
PROFESSIONAL EXPERIENCE
BOBRICK WASHROOM EQUIPMENT North Hollywood, CA / Durant, OK 2007 -
Present
Production Supervisor, Gamco Division, Durant, OK (2012 - Present)
. Chosen by company to restore quality, production and efficiency at the
Durant, OK manufacturing facility plagued with multiple issues across
all areas of operation. Supervise a production team of 19; ensure
products are manufactured to established quality standards on time and
within budget. Control $75,000 budget for $3,000,000 in equipment and
parts. Ensure optimal functionality of 21 pieces of equipment.
. Lead a manufacturing operation that exhibits continuous improvement
measured by on-time delivery, productivity, safety, quality and cost
containment.
. Manage, implement and improve systems to streamline and maintain
proper shop floor controls including production scheduling, reporting,
inventory control and performance measurements.
. Identify and implement cost and throughput process improvements;
effectively support the implementation of new products into
production.
. Resolve operational, manufacturing and maintenance problems to prevent
production delays.
. Exemplify a sustainable organization that encourages teamwork, a
safety-first attitude, and quality system compliance. Identify areas
of employee development and provide training. Seek input from
employees and maintain good employee relations.
Project Manager, Marketing (2011 - 2012)
. Managed brand marketing projects for multiple product lines. Oversaw
the rebranding of a low-producing product line, transformed it into a
"Fight Brand" resulting in best quarterly sales in three years.
Quality Assurance Project Manager (2009 - 2011)
. Took charge of cost reduction and product improvement projects; as
subject matter expert, responded to product questions and concerns
from customer and sales team. Worked with internal teams
(manufacturing, engineering and quality assurance) and external
suppliers to drive improvements in product quality and functionality,
provided technical support for assigned product lines.
Production Supervisor, North Hollywood, CA (2007 - 2009)
. Led daily operations of two departments; planned, prioritized,
scheduled and managed the collective efforts of a 30-member
manufacturing team. Drove organizational change processes resulting
in highest level of production quality, volume and employee
satisfaction in each department in their history.
. Taught employees in the use and implementation of flow/self-balancing
cell manufacturing, improved cell layouts and rules of engagement that
resulted in 10% increase in production.
UNITED STATES AIR FORCE Barksdale AFB, LA & Fort Campbell, KY 2001
- 2007
Flight Commander, Barksdale AFB, LA (2004 - 2007)
. Managed 30 military personnel in charge of disseminating forecasts for
South Central U.S. and protecting assets at 89 military installations;
oversaw daily scheduling of 25 forecasting desks on a 12-hour rotating
"panama schedule" and coordinated communication between teams and
across multiple locations.
Team Officer in Charge, Fort Campbell, KY (2001 - 2004)
. Coordinated and directed the efforts of a seven-member combat weather
team responsible for providing accurate weather information to
military units in the U.S. and during initial combat operations or
Operation Iraqi Freedom.
. Took charge of retro-fit maintenance of $10,000,000 tactical weather
systems; planned, organized and managed the upgrade and maintenance
six pieces of equipment valued at more than $1,000,000 each.
PROFESSIONAL DEVELOPMENT & TRAINING
Self-Balancing / Cell Flow / Pull Manufacturing
OSHA, AED & Forklift Certified
EDUCATION
BS - Meteorology - United States Air Force Academy - Colorado Springs, CO
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