Manager Engineer

Resume

David J. Woodard

***** ******* *****'s Ct.

Email:*****.*******@******.***

Austin, Tx. 78753

*.*.*******@*********.***

Mobile 512-***-****

Office 512-***-****

Personal Summary Experienced team lead, Jr. Manager, problem solver.

I am currently working as a network Infrastructure engineer

on a government project. I have good mid-level skills in

network configuration, server administration and some

programming. I possess excellent communication,

organizational and project management skills. Loyal,

trustworthy, punctual and I work well in a team

environment.

Education Texas State University (attending

Graduate School)

DeVry University (B.S. Technical

Management)

Austin Community College Grad (A.A.S; Information

Technology)

Austin Community College Grad (A.A.S; Real Estate &

Business)

Cisco Networking Academy Grad 2003 & 2009 (CCNA

certificates)

NCO leadership Academy graduate

Honors GPA 3.62

Cum Laude

National Dean's List

Phi Theta Kappa

Certifications Multiple DCSE (Dell Certified Systems Expert)

Certifications

Certified Fiber Optics Tech

CompTIA A+ Certified Hardware & Software technician

CompTIA N+ Certified Networking technician

CCNA (Cisco Certified Networking Associate) IOS

certification

Knowledge, Skills & Abilities

Good working knowledge of the OSI, TCP models, TCP/IP,

VLSM

Good working knowledge of TIA/EIA cabling standards

Good working knowledge of hardware removal, replacement &

installation

Good working knowledge of software installation and

removal, including using answer files, scripts and batch

files.

Good working knowledge of network security tools like IPS,

IDS, Analyzers, anti-virus and various firewall apps.

Good working knowledge of Cisco Routers, Access Points and

Switch configuration and implementation.

Good working knowledge of OSPF, EIGRP, RIPv2, BGP, VLAN

Trunking & Pruning.

Good working knowledge of SDM, Cisco Network Assistant and

MPLS

Good working knowledge of User account management within

Active Directory

Good working knowledge and support of Windows Server (2K,

2003), XP, Vista and Office (2003, 2007) in an Enterprise /

Data Center environment.

Excellent working knowledge of Peripheral devices such as

network printers, scanners, storage units, SCSI devices and

RAID Array containment units.

Good working knowledge of IEEE and ISO standards.

Good working knowledge of C++, Linux, Oracle DB, MySQL,

Visio

Work Experience Client Infrastructure Engineer

2006 - Present

Unisys Corporation

-State of Texas Data Ctr.

-Texas Workforce Commission

* Responsible for maintaining and repairing company and

multi-vendor systems which includes networking hardware

including the component OS, IOS, and any management related

software, in an enterprise environment.

* Onsite racking and stacking and cable management, along

with the replacement of routers, switches, access points,

servers, and power vaults. Basic router configuration to

allow remote access for the level 2 engineers.

* Install and optimize HW/SW/Networking products and

configure at customer sites and or remote locations.

* Ensures Customer satisfaction by advising customers on

preventative maintenance and configurations which may

impact product performance.

* Takes responsibility for potential or desired follow-up

services (Sales/Systems Engineering) and problem

escalation.

* Supports installations being performed by Sr. field-

engineers.

* Maintained and helped optimize and troubleshoot servers,

network appliances and storage units in the datacenter

environment.

* Experience managing the technical support of information

services desktop/printer hardware and software in order to

maintain continued business operations in a 500+ user

enterprise call-center environment.

* Extensive knowledge of Raid Array set-up, troubleshooting

and maintenance on Dell & HP servers.

* Experience with Storagetek and Dell tape libraries,

external storage arrays.

Store Manager/Network Admin. 1999-

2007

Republic Paint and Decorating

Job Description: Manage company resources, people and

time. Process invoices, requisitions and receipts. Maintain

customer database, pricing matrices, and some

marketing. Remove, replace, troubleshoot and/or install

network computers, hardware, software and cabling on the

LAN. Secure Win '98 servers, perform security assessments,

set security policies and perform differential and full

back-ups. Rebuild, upgrade and debug all workstations and

servers. Install routers, network switches, KVM switches

and printers.

Assistant Manager

1992-1999

ICI Dulux/Glidden Paints

Job description: Manage / allocate company resources,

people and time. Process invoices, requisitions and

receipts. Maintain customer database, pricing matrices, and

in store marketing. Remove, replace, troubleshoot and/or

install network computers, hardware, software, and cabling

on the LAN. Secured and maintained IBM workstations, color

computers, performed security assessments, set security

policies and perform differential and incremental back-ups.

"References and portfolio available upon request"

Contact this candidate