Customer Service Mechanical Engineering

Alhassane Dienta

*** ************ *** 617-***-****

Hyde Park, MA 02136 ******@*****.***

Education

University of Massachusetts – Lowell Lowell, MA

B.S. in Mechanical Engineering Graduated 2013

Northeastern University Boston, MA

Classes in Mechanical Engineering Technologies 2004 – 2008

Major: Machine Design; Minor: Electronic

University of Bamako Bamako, Mali (West Africa)

B.S. in Math and Applied Physics Graduated 2000

Focus: Math, Machine Principles and Systems

Related Coursework: Machine Design, Vibration, Stress Analyst, Material, Dynamic, Thermodynamic, Fluids Mechanics,

Nano-scale Fluid Mechanics (Numerical Fluid Flow and Heat Transfer), Cam Design, Linkages Design, HVAC, Circuit, Control System,

Advance Digital Electronic, Advance Math (Topology, Geometric, Crystallography)

Academic Project Work

Capstone Course Spring 2012:

• Created cost effective custom orthotic insole for production in physician’s offices to be available for patient use within 24 hours

• Worked with a team of 3 to scan foot imprint, create SolidWorks model and use DDM machine to develop 3D print for overnight service

• http://faculty.uml.edu/bkim/Capstone2012/shoeinsert.htm

Design of Machine Elements Fall 2012

• Redesigned, conducted calculations, and performed life cycle analysis for valve train rocker to determine a more cost efficient material

Linkages Design Fall 2011

• Designed a robotic arm using linkage to perform welding of car part

Experience

Walgreen’s Pharmacy Boston, MA

Assistant Manager July 2006 -Nov 2011

• Managed pharmacy, front store, cosmetic and photo lab department operations

• Hired, trained and supervised more than 8 staff per shift

• Administered payroll and scheduling for 30 associates

• Handled inventory, cash receipts and deposits

Education, Inc. Plymouth, MA

Tutor Fall 2005 – Summer 2007

• Provided home and hospital tutoring for disabled middle and high school students in Math, Physics, Biology and Chemistry

CVS Pharmacy Brighton, MA

Supervisor 2003 – 2005

• Managed daily operations of store

• Coordinated inventory, order scheduling associates payroll and HR database

• Communicated with general management about employee performance and training

• Provided customer service and focus on customer satisfaction

Agric-Mali (Dried Food Manufacture) Bamako, Mali (West Africa)

Design Team Leader 2000 – 2002

• Performed parts redesign for packaging system with limited access to resources and repaired machines

University of Mali Bamako, Mali (West Africa)

Private Assistant Teacher 1999 – 2002

• Taught Math, Physics and Chemistry for college students

Skills

Design Software: SolidWorks, Pro/Engineer WILDFIRE 4.0, AutoCAD

Programming Languages: Mathcad, Math Lab, FEMAP, Abacus, Visual Basic, Word, Excel 2010

Analysis Software: FEMAP, Abacus

US citizen, Fluent in French and English

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