ERIC M. WILKINS

Mechanicsville, VA *****

804-***-****

E-Mail: abzmse@r.postjobfree.com

COMPUTER BACKGROUND

Cisco CCNA certification holder. Desktop troubleshooting; hardware and software. Experienced with

Windows 7 deployment Light Touch and Zero Touch Installation Plans as well as data migration techniques for

XP and Vista to Windows 7 migrations. Practical level experience with Cisco router and switch configuration

and troubleshooting, TCP/IP based services such as DNS, HTTP, Telnet, DHCP, and FTP, as well as IP

addressing and subnetting. Familiarity with Windows XP, Vista and 7 troubleshooting, VMWare Virtual

Machines, and Linux based operating systems. Working knowledge of backup and recovery tools.

SKILLS

• Wireless deployment

• Cisco ASA

• Cisco IOS

• Implementing IP Addressing Schemes

• VLAN Management

• Cisco Router and Switch Software and Hardware Upgrades

• Load Balancing

• Cisco Firewall

• ACL and NAT configuration

• HP AIS Routing and Switching (to include layer 3 Switching)

EXPERIENCE

Jan. 2013- Present 4CORE TECHNOLOGIES, Richmond, VA

Network Associate

Cisco router and switch installation and configuration. User workstation installs, hardware and software

upgrades and migrations. Basic network troubleshooting. Hardware and software troubleshooting.

March 2010-Jan. 2013 T. EDMOND CONSULTING, Richmond, VA/ Owings Mills, MD

Network Associate/Security Specialist

Installed and maintained Cisco Systems LAN hardware and software technologies. Troubleshooting of usage

and peripheral issues, supported help desk analysts, resolved connectivity issues. Significant experience with

Routing Protocols: RIPv2, EIGRP and OSPF. Trained users and promoted security awareness to ensure system

security and to improve server and network efficiency. Windows 7 deployment and desktop support and

troubleshooting.

Nov. 2009-Pres. ALL DIGITAL COMPUTER SERVICES, Mechanicsville, VA

Computer Repair Technician,

Computer repair and upgrade shop. Performing home network installs and maintenance, data recovery, virus

cleaning, software and hardware installations. Computer and computer-parts sales. Basic bookkeeping and

inventory management.

Jul. 2007- Jan. 2010 FRIEDMAN & MACFADYEN, Richmond, VA

Foreclosure Paralegal

Drafted foreclosure notices for local market publication. Basic title research and file maintenance to include

some borrower and lender contact. Set court and auction dates for foreclosure sales.

Apr. 2003-Jun. 2007 CONSUMER MORTGAGE SERVICES, Richmond, VA

Wholesale Account Executive

Responsible for managing wholesale broker relationships in a previously undeveloped market for

Consumer Mortgage. Kept detailed call-logs received by regional manager. Responsible for

producing pre-qualifications for brokers to include evaluation of credit files, preferably during in-

person office visits. Specialized in Sub-prime and Alt-A products, with roughly 20% of volume in A-

Paper. Wholesale Production of $2M per month.

Jun. 1999-Sept. 2003 U.S. CHAMBER OF COMMERCE, Washington, DC

Congressional Research Analysis

Responsible for establishing and maintaining contact with Congressional offices and their staffs. Researched

federal laws and pending legislation. Monitored House and Senate floor activities. Lobbying on behalf of U.S.

Chamber of Commerce as needed. Tracking public policy issues and preparation of issues briefing books and

speech writing.

May 1993- Aug. 1999 VA ARMY NATIONAL GUARD, Petersburg, VA

Infantry Rifleman

Participated in various combat and civil emergency readiness training exercises. Served as both section leader

and platoon trainer. Awarded 1995 unit Soldier of The Year.

EDUCATION

VA COMMONWEALTH UNIV, B.S. in Criminal Justice and Legal Studies May 1997

RICHARD BLAND COLLEGE, A.S. in University Studies May 1994

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