Customer Service Manager
Resume:
DEREK PRYOR
***B HARLAN ST
SAN LEANDRO CALIFORNIA, 94577, United States
***.********@*****.***
Professional Experience
ADEQUATE FIRE PROTECTION
DISCOVERY BAYCAUNITED STATES
CUSTOMER SERVICE/LABOR January 2009 - Present
Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
Measure, mark, or record openings or distances to layout areas where construction work will be performed.
Signal equipment operators to facilitate alignment, movement, or adjustment of machinery, equipment, or materials.
Log all calls, & orders & payroll manager, log needed documents
PRECISION CABINET & TRIM
BRENTWOOD,CA UNITED STATES
Manufacturing July 2011 - May 2012
Trim excess material or cut threads off finished products, such as cutting loose ends of plastic off a manufactured toy for a smoother finish.
Separate materials or products according to size, weight, type, condition, color, or shade.
Count or weigh and bundle items.
Stack cut items and load them on racks or conveyors or onto trucks.
Clean, treat, buff, or polish finished items, using grinders, brushes, chisels, and cleaning solutions and polishing materials.
Transport items to work or storage areas, using carts.
PERFORMANCE FLOORING INC.
YORBA LINDA CA UNITED STATES
Laborer October 2009 - May 2010
Spread, level, and smooth concrete, using rake, shovel, hand or power trowel, hand or power screed, and float.
Clean chipped area, using wire brush, and feel and observe surface to determine if it is rough or uneven.
Apply hardening and sealing compounds to cure surface of concrete, and waterproof or restore surface.
Chip, scrape, and grind high spots, ridges, and rough projections to finish concrete, using pneumatic chisels, power grinders, or hand tools.
Wet surface to prepare for bonding, fill holes and cracks with grout or slurry, and smooth, using trowel.
Polish surface, using polishing or surfacing machine.
Sprinkle colored marble or stone chips, powdered steel, or coloring powder over surface to produce prescribed finish.
TARGET
ANTIOCH, CA UNITED STATES
Hard floors Sales Manager October 2007 - May 2008
Resolve customer complaints regarding sales and service.
Issue receipts, refunds, credits, or change due to customers.
Assist customers by providing information and resolving their complaints.
Establish or identify prices of goods, services or admission, cash registers, or optical price scanners.
Greet customers entering establishments.
Process merchandise returns and exchanges.
Stock shelves, and mark prices on shelves and items.
Request information or assistance using paging systems.
Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
Compute and record totals of transactions.
Compile and maintain non-monetary reports and records.
Offer customers carry-out service at the completion of transactions.
Education
SUMMIT H.S. BEND,OR UNITED STATES
High School Diploma, Jun 2009
Was teachers assistant for different classes & graduated on time, played Varsity basketball 2 yrs
Additional Skills
Precise, Able to adapt to new unfamiliar surroundings, strong desire to be successful, express myself clearly, assertive, attentive, morale understanding of right & wrong, consistent, cooperative, can be relied on, great eagerness, industrious, sincere, innovative, charismatic, enjoy working with/around people
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