Sales Inside

M B. R

ITCHELL UDICH

* ** * ** ** e ct Ave H a cke n sa ck, NJ 07 60 1 2-01-250-**** m *********@*******.***

INSIDE SALES

Dynamic and creative professional with 12 + years of experience, inclusive of the following industries:

Electronics, Digital Signage, Computer Software and Hardware, IT Products and Services, Publishing,

Consulting, and Food and Beverage industry. Proven ability to develop comprehensive campaigns,

manage top-tier clients, and ensure profitable results. Key skills include: New Business / Account

Development Project Planning & Management Client Relationship Management (CRM)

Enterprise Account Relations 3PL and Transportation

Pre Sales Support Service Planning and Support B2B Account Management Public

Relations Cross-Functional Team Leadership Contract Management B2B Business

Development Product Special Pricing Product Specification Workflow Prioritization

Confidential Correspondence Executive Support Meeting Planning Vendor & Customer

Communications Staff Training Brand Management Campaign Management Consultative

Sales Direct Mail Direct Response Marketing Incentive Planning Key Account Management

Market Launch

Experience

Inside Sales Manager 2012-Present

I.D. Systems – Woodcliff Lake, NJ

• Achieved and exceeded sales targets and objectives for the Northeast and Southwest.

• Scheduled Webcast’s and Meetings with qualified companies for the Regional Sales Managers.

• Constructed inside sales campaigns with the Marketing Department and attended all trade shows.

• Completed high volume of outbound sales calls to prospective and existing clients.

• Provided lead qualification of inbound leads received including Social Media Channels.

• Generated/escalated sales opportunities to appropriate territory.

• Updated and maintained Salesforce while providing weekly and monthly reporting.

• Researched industries and companies using online database tools to develop lead lists.

• Attended all trade shows.

Inside Sales-Enterprise Business Division

2010-2012

Samsung Electronics America Inc. – Ridgefield Park, NJ

• Presented Special Pricing support for entire East Coast including Distributors, Resellers, and End

Users.

• Supported seven Key Account Managers and two Directors as point of contact for opportunities and

special pricing over 250K.

• Engaged and managed ownership of any opportunity under 250K, provided special pricing and

closed business.

• Worked closely with strategic business partners including CDW, Staples and Best Buy for Business.

• Sustained knowledge of specifications on entire EBD line of products including Commercial Display

Solutions, Desktop Monitors, Mobile Computing, Memory Storage, Printers and Galaxy Tablets.

• Supported EBD Sales Channels as an inside resource for customer service and issue resolution.

• Retained familiarity with strategic products and programs which best served the accounts within the

East Coast.

• Measured strategic value for Demo Evaluation requests.

• Provided knowledge of current products and spec from inquiring customers about EBD products.

• Presented special pricing quotes to account managers at Ingram Micro, Synnex, Tech Data and SHI.

• Worked on bid special pricing for account managers at Ingram Micro, Synnex, Tech Data and SHI.

Inside Sales Specialist 2007-2010

UHY Advisors - Oakland, NJ

• Generated new leads for the Business development department through outbound calls.

• Organized accounts both current and prospected for webinars and seminars.

• Captured data on client demographics, competitor initiatives, and industry trends.

• Acted as a liaison, between the Marketing Department, its internal and external contacts, and clients.

• Maintained, verified, and entered all customer information into database.

• Attended all trade shows

Sales Support Specialist-Northeast and West 2003-2007

Radware Inc - Mahwah, NJ

• Supported 16 Account Managers and 2 Channel Development Managers.

• Managed all accounts, including AOL, Bloomberg, NFL, & Continental Airlines.

• Managed customer information using sales portal database.

• Processed & verified all purchase orders.

• Verified product, pricing, serial numbers, and discounts.

• Daily maintenance of sales portal, and shipping database.

• Created all quotes and referral/ reseller agreements.

• Shipped and verified all demo evaluation contracts.

• Responded to product and service questions.

• Provided webinars on website navigation.

• Generated leads for Account Managers.

Responsible for all outbound sales calls for territory.

•

• Attended all trade shows.

Inside Sales Consultant 2000-2003

Thomas Publishing Company - NY, NY

• Provided technical training to the sales rep force of over three- hundred.

• Provided sales reports and ranking reports.

• Conducted online contract seminars bi-weekly.

• Problem solving related to all our advertising mediums.

• Provided software support for sales proposal problems.

• Created content and training material for the Sales Support website

• Maintained sales force databases.

• Weekly Reporting to Senior Management informing issues and hot topics.

• Assistant Lead Manager, working with the Sales Resource team.

• Provided PowerPoint presentations monthly for team.

• Attended all trade shows.

Education

Bachelor of Arts: 2001 Montclair State University – Upper Montclair, NJ

Te c h n i c a l Proficiencies

• Platforms: PC / MAC OS X Version 10.4 Adobe Acrobat 7.0 Professional, Word, Access, Excel,

PowerPoint, Salesforce, Sibele, SAP, Outlook, Entourage, Internet, Xtensions Suitcase, Flightcheck,

Stuffit Deluxe, Toast Titanium, File Maker Pro, Firefox, Page Maker, Connecting to FTP sites,

Microsoft Visio, Project, Kodiak, and Redmine, Web Focus, Various Business Operation Databases,

SOP Forms, Webinar’, Bilingual.

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