Customer Service High School
Resume:
NIKKI O. KIRKPATRICK
Charlotte, NC 28206
*****************@*****.***
Objective
Positive, hard-working individual with over ten years of customer service experience and an excellent work ethic seeks to obtain a thriving career with a strong company offering opportunity for advancement.
Education
Providence High School Matthews, NC
CPCC – 2003 Office Information Systems Specialist Charlotte, NC
Positions Held
10/2009 – Present Processor Concord, NC
Corestaff
Sorted and filed income tax returns; provided excellent customer service; operated computer to input data
5/2007 – 7/2009 In-Home Care Aide Charlotte, NC
Faithful Nurses HealthCare, Inc.
Prepared nutritious meals, distributed medications; maintained a clean and healthy home
1/2006 – 12/2006 Processor Charlotte, NC
Fedex
Loaded and unloaded boxes, matching the routing and barcodes with the correct outgoing shipments; ensured that all materials needed were obtained
1/2002 – 7/2004 Lock Box/Data Entry Operator Charlotte, NC
Wachovia
Extracted payments from envelopes; payee verification, sorted, complied with customer instructions regarding position of documents; created control tickets; batched documents for the next step in the process; ensured negotiability of checks
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